Prime 1 Car Care

Nick always over quotes how long I'll be there. He told me it may be 25 minutes. It was probably 10 or 15 minutes even with a car in front. This place has always given me quick and fair service.

Amazing mechanic shop. The workers are very friendly, helpful and informative. Have been going here for years and if your need anything car related, these guys are exactly what you’ll need!!

Mr Brian in the Sugar Land shop did an awesome job today! It took him/me less than 10 minutes to get the state inspection done! This is called a quality service.

I came in 20 minutes before they closed and I didn’t think they would be able to do a vehicle inspection but I was wrong! Not only were the efficient with that process, but they were also still willing to help even when they were closing. I received one of the best experiences from an automotive shop; I haven’t received a service like this as swift and homely in years!

Went for an oil change and as a first time customer, talked me through the different oils and what is best for my car. Was seen quickly, in and out in less than 20 minutes. Good service, knowledgeable staff - great!

Excellent customer service, honest, and kind. Only place I trust with my car. Especially as a woman. Highly recommend.

Great service and staff. My car belts, serpentine and alternator, both broke while driving today. Had my car towed to Prime1 Car Care and they took care of me in a professional manner, while providing the utmost care for my aging vehicle. George and his brother are top notch. Highly recommended. Car drives beautifully again.

First timer here, received excellent service. Staff was very friendly. Service was fast and fair! Highly recommend. thanks Brian!

Great mechanic shop. Excellent people, very knowledgeable, honest and decent. Very clean place and easy to find. Highly recommended.

Was here for annual inspection and oil change. Love that they don’t talk much. Just simply asked what I’m here for, and got the job done quickly.

Fast state inspection in sugar land. Kind and prompt service. Thank you.

He is one man operation with a fine crew. He is efficient. Does not waste time for small talk. He has waiting room and toilet facilities for both genders.
Clean and well kept.
He delivers on time ! He I trust completely.

I've been a customer for years. It is the most honest and trustworthy mechanic shop I have ever been to.

I’ve been getting my vehicle inspected here for years and they always do a fantastic job! So quick and efficient, every single time. Brian helped me today - he was awesome and very informative. Thanks so much to Brian & the rest of the prime 1 team! Everyone is always so kind and the location is great. Would highly recommend this place to anyone

When i arrived George was there at reception, and they took my vehicle and my radiator connection popped, it made mess around. It is my vehicle problem, i worked for sometime on it for everything, and it happened. They cleaned around professionally and connect the line. I was impressed their professionalism and help! I recommend them with my eyes closed to anyone. Thank you George for your help! They deserve beyond 5 stars 🌟

I’ve brought my car to Prime 1 Car Care three times over the last two months and each time my vehicle has run better after their mechanic worked on it. They’ve done an amazing job each time! The people who work here are honest, hardworking folks and always let me know ahead of time how much a repair will cost before they do any additional work on the car. Highly recommend them for all your car repairs!

I have been several times, in the last 2 to 2.5 yrs period, at this shop for diverse car issues. These fellows are terrific.
Major problems they resolved for at least XX% of the dealer quote.
My last visit, less than a month ago, it was to replace a component of my speed shifting system to the transmission... the part alone, I researched. was $500 and installation at least 3 to 4 hrs, hrs..They fixed it, the same day(!), there was no need to replace the component, since it were some missing components, pins, screw, and calibration time they did for much less than others' quotes. Definitely, I trust them.

I have had great experiences at Prime 1. They are honest about what they can and can't do, and give options for repairs.

I have Presidents Day off and I called around to see who would have an opening to have my car inspected. Prime 1 told me to "come on in". They were efficient, courteous and personable. I had an estimate done at a different place for repairs that need to be done on my other car. I think I will bring the job order to Prime 1, and see what they say. Very impressed.

Never thought I would use the words “compassionate” and “caring” to describe the customer service at an auto mechanic shop, but that’s what the service is like here. They accommodated me quickly for a car inspection, they went the extra mile to make sure my radiator fluid was ok, and they had me in/out in 20min tops. No one ever wants to deal with car trouble, but I know where I will go if I need the service.