AutoNation Chrysler Dodge Jeep RAM North Richland Hills Service Center

I’m a repeat customer, and this was one of the best experiences I’ve had purchasing a vehicle. From St Louis helping me with something non related to sales to listening to me, and me giving him a chance to help me with a new car purchase was great. I am so very thankful he picked up the phone when I called! The finance manager, every dealership needs a finance manager like Anthony, he was an absolute gem of a person. I was able to go home with a vehicle I absolutely love and this team made it happen, and for that I am forget grateful!

I cannot express how grateful I am with the service that provided me. Matthew and his team went above and beyond to resolve the issues that no other dealer could help me, why??? I’m still trying to figure it out. They fixed the details that I had discussed with them, they communicate any updates or changes throughout the whole process. I’m just really impress of everything they did. Thank you so much!!

Amazing communication and service. They always take care of any of my needs with my ram. They are always timely and efficient. They always treat my vehicle well and are willing to make sure to find any problems and get to the root of any issues. Would definitely recommend giving these guys a call or book an appointment online with any vehicle care or issues that you need taken care of!

AJ was very professional and easy to work with. I didn’t have an appointment and the oil change took less than 2 hours which I consider pretty good for a dealership. Most others I’ve been to either want it dropped off or take closer to 3 hours. The truck is a new truck and I appreciate they didn’t try to sell me on anything unnecessary considering it’s a pretty new vehicle. I will be coming back!

The service at AutoNation(Ram) was the best I have experienced. They diagnosed the problem, worked with the warranty standards and had a loaner vehicle ready for me quickly. The whole repair process was seamless and stress free. The service team was highly organized. Issac was my repair lead who kept me updated with every detail!

I have been bringing my Jeep Cherokee Latitude to AutoNation since 2021, and the service here is nothing but the best. All the service advisors are very attentive and do a great job with answering questions without trying to sell you additional services. Keylan did a great job with keeping me updated on my vehicle's status along with getting the job done quickly. He let me know what all I could do to ensure that my car stayed in good running condition and time frames of things such as needed tire alignment, etc. The staff here is friendly and on top of it, going above and beyond for all their customers. I would highly recommend getting service done here.

Service check in process was quick and professional. Waiting lounge is not next to the service desks, it is awkwardly located on the other side in the main building. They quoted a week just to get a tech for a transmission diagnosis but knocked a couple of days off that, I get that they estimate on the high side so they set expectations low. Overall a good experience!

Dominique Johnson and manager Johnathan as well as some other service advisors and mechanics worked due diligently to make sure I knew the status of my vehicle with their new and equipped video footage. They made sure I was in the know at all time and aware every step of the way. I greatly appreciate my time and the way they as a team made me feel like I was apart of the team by taking me home, picking me up when my vehicles was ready, offering me food and a beverage as well while my vehicle was being brought to me. I am so grateful and happy with Autonation NRH team. Thank you for your excellent hospitality and customer service skills.

Mr Sparks my technician was outstanding. The scratches and dents on the passenger doors of my Jeep gladiator were restored to factory condition in a timely manor. Looks perfect.

I had a great experience buying my Demon 170 from this dealer. My salesperson Lexie kept me informed each step of the way on the status of my vehicle. Thank you Lexie and AutoNation!

The entire process was great. Check in was simple and speedy. AJ was wonderful! He kept me informed and my car was ready the same day!!! Great check out process as well. I will certainly return!!!

Thank you very much for your attention. Especially to Mr. Keylan who very kindly informed me what my Jeep Compass needed through messages. I am very satisfactorily grateful for your services.

Smooth and quick. No issues, checked in, serviced and out in less time than expected. All work done and inspection of vehicle gives me a plan for future service. TOP NOTCH

fast service for my jeep. online appointment, they informed me all the time of the status of the repair. very friendly employees. They are a 10 out of 10

Auto Nation of NRH has serviced my Ram 1500 since the day I bought it .. I wouldn’t take any other place..
My advisor Maddie King, had always treated me with the upmost respect and I will always continue to have her as my advisor..
Go, Auto Nation of NRH!!

AutoNation service department is the best service department I’ve ever dealt with.they actually care about their customers, efficient, professional quality work, performed in the stated timeframe , polite and professional. It’s always a pleasure!!!!

Compliments to everyone involved to get my vehicle repaired in a timely manner. George the service director, Matt the service advisor, and the technician. Thanks

Was very satisfied with the service on my new Jeep at AutoNation CDJR i n Richland Hills, TX. It was worth the long drive (45 miles) from where I live.

Highly Recommend, Terricka was great to work with and really went above and beyond to secure our desired truck. It’s always a pleasure working with the North Ft. Worth AutoNation team.

Matt provided exceptional service. He kept me informed of my vehicles progress and made sure I was aware of any additional services that my car might need.