Holy Cross Hospital

I have nothing but great things to say about Holy Cross Hospital. I delivered both of my children here in 2000 & 2005!! The nuns were great!!! They saved my baby’s life, I’m forever grateful for their services!!! Now she is 23!!!

2 days ago, I went to the ER due to feeling dizzy and off balance, and heart palpitations. The doctor in the ER admitted me so I can be checked. I was scared because I didn’t know how they were gonna treat me because they been having bad reviews but omg they check me respect and manners. The nurses, doctors, residents, medical students and Physical Therapists were wonderful and understanding. They do their jobs with love and effort. They want to see you get better and take care of yourself. I love the people the 2 days I was there. They calm me down everytime, I was anxious or crying. The Discharge process was great, the nurse explain to me what steps and procedures I needed to do have being discharge, they give me better medication and a vitamin. The transportation people were also kind and talkative. The persons that did my x-rays, CT Scan and MRI. Were just nice and happy. I am satisfied and amazed. If my family has a medical emergency and goes there I will be comfortable and positive about them taking care of them. Blessing for this hospital to get more better reviews because they need it. Thank you for your help and care. God bless you guys.🙏❤

My daughter had a high fever and convulsions. I brought her here at 3am and the medical staff here were very enthusiastic and helpful. We are very grateful and would like to send our sincere regards to the hospital ❤

My dad has been there 3x. And I have been very satisfied with the expertise of its doctors, especially in the ER! The food for patients looks, smells and tastes better than other hospitals my parents have been at. And that's important to me inorder to get their health back sooner. Rooms are clean, hospital is clean & bright. Not cluttered. Nursing staff is always nice, patient & caring. You don't have to be hunting them down for your loved one. I feel my loved one is well cared for and watched.

I will like to thank the entire staff in out patient surgery, I had a Colonscope procedure done on 6-24-21. The staff were very professional and nice and courtesy. I will like to let Holy Cross management know they have a very good professional staff on duty. Keep up the good work. I would recommend this Hospital to my friends and family, also i will tell other people about my good experience.

I got transferred to this hospital via ambulance with a UTI and mild sepsis from a blood infection i had. There emergency room staff took great care of me and when i got transferred to a room as a patient i was worried that because of my infection i would probably not get the attetion i needed. To my surprise all staff and doctors during my three day stay were all so great that i have nothing else but gratitude for all of them. On my last day i beleive the nurse's name is Tasha, she answered all my questions and concerns with great knowledge and courtesy. I have nothing but great gratitude for there service and will recomend them evrywhere i go. Great Hospital.

I will get a kick out of the chance to thank the whole staff in out persistent medical procedure, I had a Colonscope strategy done on 6-24-21. The staff were exceptionally expert and pleasant and graciousness. I will get a kick out of the chance to tell Holy Cross administration they have an awesome expert staff on the job. Keep doing awesome. I would prescribe this Hospital to my loved ones, additionally I will enlighten others concerning my great experience.

The holy cross hospital has been good to me. Although there's times that I really be needing you guys help physically. When I look at some of you guys I get uncomfortable with the facial expressions you be giving me although I would still rate it as a 6/6. You guys have helped me through a lot.

Possibly the worst experience ever. I'm going to list my observations as a visitor in the ICU; the fact that anyone could walk in to the hospital without being questioned was the first red flag, none of the "staff" including drs have any bed side manors. The janitors are more professional than the "professionals". 3rd day here visiting my mother in law and I still cannot get a straight answer on her progress. During an episode where my mother in law had to be restrained because she was not sure of her surroundings 2 nurses decided to have a side bar conversation and laugh while trying to restrain her. Hmmm would they do that if it was their loved one? Why be in a profession that you are not able to perform the most simplest gesture of respect. And don't get me started on the staff that have conversations and use profanity. I can't imagine being a patient at this facility. I feel terrible for the few nurses that actually care about their patients. Good luck to all the patients that for lack of better options get stuck at this facility 🙏🏻

My Dr. DeLeon I've had for over 10 years. My service is great! If she ever leaves, I will be leaving Holy Cross. Other services I've had was good also, signing in and patient service. I just will not go all the way to Mt Sinai for other services.

I cannot express enough how much we appreciate the wonderful care my father received during his recent visit to the ER. The staff had such a rapid response to his symptoms that he was taken care of immediately. The staff showed such an urgency & compassion for him which eased our nervousness. Updated information regarding results and next measures were remarkable. Because he had administered his insulin prior to going in and not yet eating they immediately ordered a meal tray. Staff member, Alex was very polite and precise in taking blood samples for labs(As we all know, some who aren't as skilled tend to poke us more than we'd like). Nurse Nancy was very understanding & professional in caring for my father. Dr. Cone and Kevin were very informative and took the time to explain the diagnosis as well as tests that were needed and the reasons why. Staff member Mark made us feel like family with tending not only to my father's medical needs but also making sure my mom was ok too. The professionalism and compassion displayed was exceptional.
Thank you HCH ER staff.
Angelica

My husband had out-patient eye surgery at this hospital. Every one of the 15-20 staff persons that we experienced (from the front door to the one-day surgery team, gift shop to the cafeteria, nurses, doctors, security, food service professionals, etc.) were cordial, helpful, and professional. I noticed that they treated other patients and each other in the same manor. We were very please with our experience at Holy Cross. At no point did we feel forgotten, un-imformed or delayed. As soon as my husband was recovered, the nurse wheeled him right to the front door. We didn't have to wait to be transported. I would go here again.

My mom was here this past weekend and she was surprisingly pleased with the treatment. She said the staff was very patient and supportive, she couldn't stop talking the hospitality. Our family is well pleased with how she was treated.

I cannot say enough of the staff at Holy Cross. My mother has been in and out of this hospital for the past 2+ years. Her Primary Care Physician, Dr. A. Allen, is above board as well as her Nephrologist Dr. G. Bhanushali and his respective secretary/administrative assistant Katrice.

They both care enough to actually be concerned of my mother's health. The nursing staff has taken exceptional care of my mother.

This is a high-volume hospital. I get that some people may get frustrated waiting an hour to be seen in the ER. I've been reading some of the reviews. Perhaps it would be of benefit to learn the definition of the word "triage" and "emergency". If my mom comes in with chest pain (she's old and has a history of cardiac issues) I would kind-of expect some attention be paid to her in some expedient fashion. If She cut her finger, she can wait so that other, more sick people can be seen and receive the attention they need and deserve.

Not everyone's definition of an emergency is, so be patient. You shall be seen in order of severity. The providers I have mentioned are a credit to themselves, Holy Cross Hospital and the Sinai Health system. Be patient and respectful and I'm certain you shall receive the same exceptional care my mother has received.

In 2016 I was hospitalized 3 times. Eventually my problem required surgery. Dr.Dekoj and his staff treated me with excellent care. I was hospitalized for a 4th time in August because of the surgery. Everyone on the 4th floor made my stay memorable. My room was cleaned daily, linen change daily, I had clean gowns daily and the food was great. It's not a modern looking facility but the care overrides that.

This post is for my sister Pamela Jarriett. She was in for wound care for her legs on the 5th floor. 505 bed 2. Shout out to all the nurses and doctors, physical therapy and technical assistancas
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The staff were amazing. Everyone was very polite and went the extra mile to make sure I had everything I needed. It also didn’t take long to get serviced.

Let me begin by saying this review is in regard to the specific ER Staff , for this visit, on this date (3/7/17). I can not speak on anything other than this as this is as far as I've gotten at this time. My Mom was transported to this facility by ambulance around 9pm. Upon her arrival she was immediately greeted and triaged by Louis and Nancy. Both spoke to the patient respectfuly and in very comforting tones which calmed my mother immensely while they performed their duties. She was then visited by 4th yr med student Rojay, a very polite, eager young man who displayed compassion, empathy, humor and a yearning to learn .Physcian Assistant Matthew E. spoke with me before, during, and after all procedures performed, speaking in medical terms followed by layman's terms to ensure I completely understood everything that transpired. Mike did the repeated EKG test. He also was very professional yet personable, as well as the two young ladies doing Xray that night/morning. Our nurse, Rinku (I know it's spelled wrong, sorry), was the absolute best, checking on Mom almost every 15 minutes or so. It is now 5:53 am , Mom is sleeping, I'm napping on and off as we wait for a bed and transport upstairs. 9am and Anthony is here to transport. This young man is so funny and encouraging, putting everyone at ease. We arrived safely and relaxed to room 545 (now the staff for this area is a whole different story, and I'm going to leave it alone... for now). Overall this was the best ER experience we've had, and believe me there has been many, at various hospitals. So I close this review thanking all involved in caring for Leonia Martin this night, you are all PRICELESS.

I had my 3rd baby at Holy Cross Hospital Chicago. It was a wonderful experience from prenatal care with my midwife Rebecca Smith, my weekly monitoring at the birth center to my delivery by Dr. Alston Charles and the nursing team. As an RN, BSN myself, from my experiences I recommend HCH to anyone who needs good patient centered care. ❤
I can't close without sending my special thanks to all the nurses, doctors and techs at the birth center who took good care of me, my husband and my babygirl. Special love to nurses Marivic, Vivian, and Yolanda.
May God bless you, your career and your family😇!

We had excellent service from the Admitting department to the Radiology department. Every employee went out of their way to make our visit a good one. Thank you all very much, we appreciate all of your help.
Thank you, the family of Andreas Fotopoulos