Brilliant Home Services

I called Tom at Brilliant Home Services on Monday morning knowing I was picking up my new Tesla that evening. He came over that afternoon (in between jobs) to give me an estimate. I had been explaining my busy schedule and he knew I had taken Tuesday off from work. He made arrangements to have a team at my home on Tuesday morning and they were able to get my wall charger installed in no time flat. Cost was a little higher than anticipated because I needed an additional breaker box installed (certainly not Tom’s fault!), but Tom was upfront about all costs; there were no surprises. The team even cleaned up completely when they were finished. By Tuesday afternoon, I had a working Tesla wall charger for my brand new car. I couldn’t have been happier with Tom or his team! I definitely recommend Brilliant Home Services!

I received a quote quickly from Brilliant after submitting basic information, along with photos of existing conditions, and having a site visit by one of Brilliant's technicians. It was easy to schedule the installation and Brilliant handled the permit for me. The owner and one assistant came to perform the work, and they were very professional, friendly and efficient. The owner discussed the location of the outlet with me so that it was placed in a convenient spot with my approval. They installed the conduit, outlet and disconnect neatly with quality workmanship when others might not have considered that important due to it being in a garage. We tested the outlet and they cleaned the area so that you'd never know that work was done there, except for the outlet and disconnect were ready to go. During the whole process from first contact to inspection, I found Brilliant Home Services to be really responsive and happy to explain the wiring, equipment and how it works. I would highly recommend Brilliant Home Services, and hope to work with them in the future.

Tom is a gentleman, a professional and one of the most polite people I have worked with as a customer. The installers were phenomenal, polite and respectful. They cleaned up well after the job and ensure I was satisfied before they departed.

From getting an estimate to the cleanup after installation, the entire process was a pleasure. Everyone was personable, timely and professional. Any future projects around the house will be done by Brilliant Home Services.

It was a wonderful experience getting the Tesla in-home charger installation from Tom Heskin and his crew! Tom promptly contacted me after initial request for an online quote. Tom showed up at our house/garage and suggested the right place for the charger, we agreed on a date for installation. Tom's crew showed up at the house on time and began working. The crew was very courteous and professional. The installation work was done and took 3-4 hours. Tom even saved our time by applying for the village permit and obtaining it. The next day the village inspector finished his inspection and approved it. For us it was such a smooth process and worry free, the workmanship is excellent. We are a very happy customers and I wish all other service providers were like Tom (BHS) :). We highly recommend him for any electrical and EV charger installation. Brilliant absolutely deserves FIVE STARS!!

Really pleased with the outcome of a very big project upgrading to 400 amp service with multiple sub panels, new underground feed, generator, electric garage heat and liftstation feed replacement. A big job that required modification as the work progressed. Brilliant was on it every step of the way with suggestions and problem solving that got the job done. Glad I chose them - now I know who to go to.

Used Brilliant to replace my Gen 2 Tesla charger with Gen 3. Tom was very responsive and professional. His team arrived early and finished on time.

Tom is really professional and is very thorough with his work, we asked him for an electric car charger installation, and it came out as per commitment. I highly recommend him for any electrical and EV charger installation.

Do not hesitate to call Tom to have your EV wall charger installed. He is very professional and easy to work with! Was always on time and kept me informed by emails.

They were friendly, professional and timely. They did a great job. The amount quoted was the amount. No hidden figures later.

I had a good experience with the Brilliant Home Services for installing EV charger. Very professional team and service.

Tom came out twice to our home to provide services including repair and reinstallation of a wonky ceiling fan. He also replaced old AC outlets in multiple locations while inspecting current electrical wiring to make sure that it was up to electrical code specifications. He installed a surge protection device on our electrical panel that will protect our overall electrical system from lightning strikes and power surges. Tom has been great to work with and all of his services exceeded our expectations. He answered all of our questions and provided excellent recommendations for future electrical projects. We are very happy with the work Tom has done and we are looking forward to using Brilliant Home Services in the future for all of our electrical needs. Thank you, Tom!

Tom and his team at Brilliant Electric did a fantastic job for us. We have used them for multiple projects, landscape lighting, hanging new fixtures, general electrical and most recently complete replacement of two furnaces and air conditioners. The price was the best and service has been great / I can’t believe what a difference a better furnace makes in the warmth of our home - especially when the temps outside are below zero! We plan on keeping Brilliant Electric on speed dial.

Originally used Brilliant Home Services 12-13 years ago for an upgrade for electrical panel in previous residence. They did awesome job so called and asked to upgrade panel in current home and do an outlet installation in the bathroom.
Tom upgraded and repaired my electrical panel, matched breakers to wiring to make sure they were appropriate. Then put in a new outlet in my bathroom and did it with a minimum of disruption to the drywall. Made patching really easy and it looks great.
Very happy with everything and would use Brilliant for any electrical work in the future.

I was extremely pleased with the quality of the service offered by Brilliant Home Services. In order to prevent damage from ice damming, I hired them to install a sophisticated de-icing cable system on my roof and also an additional circuit to handle the extra current. Time was of the essence due to the changing weather conditions and the necessity of the installation. Tom was very willing to schedule my job asap, and to meet with the representative of the company providing the materials. In the rain and the cold, Tom and his electricians were able to finish the job in one day. I highly recommend Brilliant Home Services. This company is professional, diligent, and willing to go the extra mile. Do not hesitate to call Brilliant Home Services for your next project!

Tom was very responsive and able to send someone out the same day when our furnace stopped working. The technician was able to explain everything to me thoroughly and did necessary maintenance. Tom provided me with an estimate for future work and talked me through what to expect in the future. I would both recommend and use Brilliant again.

We have used Brilliant Electric Heating and Cooling twice in the last few years: once to do some electrical upgrades on an older home, and then again this year for some general electric repairs. Both of our experiences were excellent, and Tom was a pleasure to work with. He responded quickly, arrived on time, and he was able to finish the work when promised. His team was very capable and professional, and we won't hesitate to call on them again. Thanks for your help, Tom!

We just moved into a new home that had a bunch of various electrical issues that needed figuring out: multiple banks of lights that would never turn on, a sub pump breaker that kept tripping, and lots of mystery switches that seemed to go to nowhere etc. Tom got it all fixed and then some. When he was here looking at the lights he even helped a contractor that was building us a new closet by running wiring for a ceiling light - all in the same appointment. And when I shorted something out trying to install something myself, he came right over to fix the issue. Tom is an absolute pleasure to work with and so very knowledgeable. He explained everything he was doing and why he was doing it so I would understand how to trouble shoot issues in the future. I wholeheartedly recommend Tom and Brilliant home services.

Brilliant responded quickly to my quote for an EV charger quickly. They came out to the house gave me multiple options for where the charger could be. After choosing, them came and installed a few days later.

They did a great job installing an EV car charger in our garage. They’re very competent. Thank you, Brilliant Home Services!