Samsung

I showed up the day before my appointment and the staff was pretty amazing but they wouldn’t load me until one hour before my appointment which was set for 11am. They require 2 load bars or either 2 straps. There is NO overnight parking on site but across the street is a factory where I parked and nobody bothered me. Once I was able to check in I was loaded within 30 minutes

The security guard station is open 24 hours a day. The facility's hours are as follows: Sunday, 10:00 pm - Friday, 10:00 pm.

They will call you when load is done, to retrieve your paperwork. Have driver license on hand for guard shack and shipping. They will take you and hour and a half early. They are quick to load. They go on break @ 14:00 till 14:40.

I showed up to Samsung/ Neovia right on time. There was no wait at the gate. I showed my license and gave my pickup number. A copy of my license was made and I proceeded to check in at door 46. The shipping clerk was really nice and quick. I was given a door but it was taken so I was allowed to pick a door near that one. They immediately started loading me and less than 2 hours later my trailer was loaded. They secured my load with a couple of my straps. Make sure you show up with at least 2 straps or load bars. Very good customer. Would go back again.

I was loaded in 20 minutes! Actually 1 hour before the appointment! You should count all the boxes and wait a little. You should have 2 straps. Good luck!

When I arrived at my pu I had the incorrect numbers but the beautiful Norma/shipping Mgr went above and beyond by calling and sending emails to the appropriate people. She was kind, curiosity and aware of her job!! We need more people like her. She deserves the upmost respect from drivers!!! Thanks Norma for all your help. She deserves a raise asap!!!

Not bad check in at 8:10 am for a 10am appointment dropping off returns empty by 9 they send me to door 80 than 150 the right door for returns

Easy in and out. Plenty of room and the gals in security that checked me in and out were nice. The woman who gave my my paperwork was nice as well.

Loaded early, friendly staff. Loaded 3/4 of a trailer in less than half an hour

Loaded in 1hour 2 hours before my appoitment time Can't complain

Fast loading, no overnight Parking, Thank you so much.

Very well organized.quick,easy stop. Everything laid out to drivers in a great pattern to follow. Going back tomorrow.

Usually fast service if on time for Appointment.

In-N-Out in under an hour. No one can complain about that!

Fast load most of the time

Strict but for good reason, security is very good at her job

Great place.. little tight. But always fast and pleasant.

These guys loaded us in no time ! They have a great team !

I’m always in and out of here nice people good space

Decent place to go would be nice if people had better Direction