Ricart Automotive Mega Mall

This is my second time buying a vehicle from Ricard. I had an even better experience this time. Deshawn came right out as I was pulling up. Deshawn was on point very good customer service skills. The process was super streamline and walked out the door with the keys. Extremely satisfied with my overall experience! DeShawn Sowell Totally put the experience over the top!

Our first new car and we’re thankful to our honest, helpful sales and financial team that walked us through everything! Ask for Courtney. She’s very understanding of the financial hurdles that most of us have in this economy.

The experience I had with Ricart was the best and the most caring group of people when I was there to have my checkup on my new chevy equinox. I was treated like I was important.

I would like to think Abby Archer and Jeremy Harr for their professional service of getting me into my first lease a 2022 kia sportage It's been almost 2 months and i am enjoy my new lease.

Just wanted to shout-out the Imports service department! Anytime I need service it’s always speedy & pleasant to deal the employees. Cindy the manager has great customer service.

It was a great privilege to work Heather in my new car purchase. She was very considerate, she went over all the details of my new car, and took a lot of time in setting up all the features for my car. Her excellent customer service and courtesy made me feel comfortable in what can be a very stressful and intimidating experience buying a new car. She really cares about making sure you are happy and knowledgeable about your purchase. I met Cameron a few weeks prior and was great to work with, and really helped me in getting excellent pricing for my purchase and trade in. Sean was awesome in the finance department in getting me the best loan and answering all my questions in helping me understand the process and paperwork. Everyone in the dealership was so nice in making this experience excellent. I would highly recommend anybody in the car buying market come to Ricart and see Heather for their purchase!

I haven't purchased a car from a dealership in over 13 years. I was prepared for a very long and exhaustive day. I was very surprised at how smooth this transaction went. I was in and out in less than 3 hours. We went online and found the car we wanted to test drive, went to Ricart met John and he took it from there. He was direct, honest, and respectful of our time. He really helped to drive the process along in a timely manner. My past experience really soured me on the car buying experience, it is safe to say that John has renewed my confidence. I highly recommend Ricart Used Car dealership, and if you go there ask for John.

Great place , great staff especially Kyle. They even have 6months warranty on most gently used cars, oh did I say staff is very helpful..

My reason for this review is because these boys truly earned it. They made me feel welcome and apart of the family at Ricart. Daniel and Austin were more then kind and caring while I was trying to figure out what I wanted in a new car. We had some craziness during the process but they were completely understandable and kept telling me everything was going to be fine. They made sure I was buying the right car for me and made sure I knew what I wanted before we sealed the deal. If I had to choose anyone to help myself or anyone I know buy a car it would be them. With their help that day I got a brand new car that I'm completely in love with. I couldn't possibly thank these men enough. If I was asked by anyone where they should buy a car it would definitely be Ricart. But most importantly I would recommend these men to help them. You guys are excellent workers and sales men. Thank you for making my experience worth it and making me feel like a part of the Ricart family 😊

Our salesman did everything possible to make sure that I was approved and walked out with a car the day I went in, and that was not an easy task. He made me feel comfortable and confident about all the decisions I was making. He genuinely cared about what car was best for me and what deal was most beneficial for ME. He made sure I was getting a car that was right for my situation. I am happy with the financing I was able to get. I would not have a new car if it weren't for Shane's persistence and hard work.

Heather Golden was the salesperson that greeted me on May 17, 2017 when I stopped at Ricart (just to look). Right away, I noticed that Heather was different; she didn't seem anxious to make a sale, which was refreshing. Instead, she was relaxed and had an air of confidence that encouraged me to "look with a purpose of making a purchase". Heather is knowledgeable about the cars, is a good listener, and makes you feel as though she is not just out to make a sale.

There were a couple of things that I wanted to have done to my old car before turning it in, which I was unable to do, since I decided to make a purchase the very same day. Fear Not! Heather took care of that; she coordinated it all with the service department. It gave me peace of mind since it was one less thing I had to deal with.

There were four options that I had with ending my lease. I chose to give the keys back to Hyundai and walk away from the lease. The process was much easier than I had anticipated it to be.

After all of the negotiations, I drove away happy!!!

Bought a really nice 96 Thunderbird there years ago and was very satisfied. I'm in the market to get a car now so I might have to swing by again. Last time the sales guy I spoke to when I tried to finance something myself was upfront, honest and said having less then a 1,000 down payment shouldn't discourage me. He was willing to stay after hours and help me. I felt bad and didn't want to waste his time and not get approved My cousin bought both her vehicles there when she worked there. Said no issues at all.

This was a big purchase for us and we had a great time hanging out with Nick Nader - maybe too much fun! We had researched the KONA online and thought that was what we wanted - but Nick showed us so much more and there was a ton of laughter during the test drive and demonstration. The whole process was very easy and simple starting on the phone the day before our purchase. We were greeted by multiple people who helped to make us comfortable and they had the cars we wanted to look at ready to go before we arrived. We were there about 4 hours or so - part of that was us asking questions while we were making the decision. The second part was the super and thorough customer service that Ricart offered. The finance part of the deal was actually very easy and faster than I expected. We were getting weary of the clock by the end - but the delivery checklist proved to be super important in making sure that everything was covered (like installing the Navigation chip). We have seen the commercials for years - but this was our first Ricart experience. Best price in Ohio on this car and a superior can-do but no-pressure atmosphere. We won't need another car for awhile - but we won't forget our Ricart experience when that time comes!

I purchased my car there and go for all of my car's service needs. Everyone is pleasant and easy to work with. I've never felt like I was being taken advantage of like other vehicle service shops. When I purchased my vehicle, I also got a VIP package so I get a few oil changes free and free car washes anytime I want. You can't beat it. It was worth it have a lasting good relationship and great service.

I had researched on-line before coming and wanted to see and feel cars in person. As advertised, Ricart had largest selection available on lot so it was one stop to see everything we were considering. I wasn't planning on making a purchase during this visit as we were evaluating options. The car and price were right so I decided we were done with research and to make the purchase.

Brian, our salesperson, was great. He treated me (mom) and my daughter with respect, greeted us as we got out of the car and provided the right level of technical info for me.

The financing took longer than anticipated. Partly because I had not researched this yet as I wasn't planning on buying during this visit. And, partly because the dealership was very busy.

Overall, I was very impressed with the Ricart campus, availability, and service. I will definitely make the 30 minute drive from Dublin the next time we are in the market.

Right from the beginning Brian made me feel like he cared about my situation. He was super friendly and very helpful. And he made sure I understood everything that was being explained to me. I had just been in an accident that totaled my car, and he made sure I got exactly what I was looking for. Didn't pressure me into buying more than I needed, or at a price higher than my budget allowed. Overall I would absolutely recommend this store to someone looking for a car. And if I ever need to get another car, I will definitely be going back to Ricart. Drew Elford was also very helpful and got me everything I needed in the financial department. Thank you so much!

My past experience with Ricart about 12 years ago did not go well, with Ricart or with Ford. So when I was looking for a new car, I did not hesitate to discount Ricart. However, it would have been a mistake on my part. They had the car I wanted and worked with me on the price. The people I dealt with were nice and professional. The follow up after my purchase was top notch. The free car wash is an added bonus. I should get my first oil change in about 3 months and hope my surprising and outstanding experience continues.

Ricart has changed through the years. It's changed for the good. Back in 1998 I bought a brand new truck. Not paying attention by the time I paid it off I had been over charged $4000. I was suppose to get the Ford A plan and pay what Ricart had paid for the truck. But seeing the info when I got the title the car dealers they had then didn't do me right. But the people that works for them now are awesome. I thought I'd never go back. But they have way more selections to choose from. So I've had 3 great experiences in buying 3 used cars. But always pay attention to what you're being charged. Good job Ricart!!!
By the way, Drew Harrison was the young man I bought my 2014 Ford Escape from. He was very friendly and made sure I was treated in a kind manner and with respect. The salesman that helped us with my wife's car, same thing. Very nice gentleman. Also when we bought my daughter a car. So yeah, great place to buy your vehicle!

Not sure what anyone else took away from there experience but ours was top notch. Pulled up rep met us at the door and was all about us after that. Kevin Mills was our rep. He asked and answered any we had as well as knew how to get us what we wanted and needed. Once we decided on a vehicle test drive and details on financing the whole team made it one of the best car buying experience we have had. Highly recommend and will return. Great job Kevin M. And the whole Ricart team.

Not only did we get a great vehicle, we got a great sales person. Josh was amazing! Staff was very friendly, helpful and professional! This was our first time at this dealership and we will definitely come back. Even though we live over an hour away, the trip was well worth the drive. We got a great vehicle at a great price and our very satisfied! Thank you Josh!!!