Don Wood Chrysler Dodge Jeep Ram

My parent’s handicap van was having an electrical issue keeping us from being able to transport my dad to appointments. We were expecting a devastating bill. But the mechanic found that a screw was too long keeping the wire from making contact so he took one from his tool box and replaced it. Our bill was for the computer check, and his time and was so affordable that we picked it up a few hours later without any of our plans for all kids on board rearranging budgets to come into play. It may sound silly but without his medical treatment our Dad would not be here with us but this guy with a toolbox is our hero today. The guy who checked us in was friendly and shared funny stories with me about learning to be a girl Dad and how he understood my concern for my girl Dad. They came through for us and got us back up and running for a very affordable price and for that we are grateful.

Mason got me into a 2020 Jeep Compass and he was so polite and helpful. My first time buying a car and he was great to walk me through it all! Highly recommend this whole team!

Mason and Jay both went absolutely above and beyond to get me the exact vehicle I wanted. The dealership did not have the vehicle I wanted and I found exactly what I wanted online and let Mason know. 5 hours later I was driving away in my new truck. I can’t say enough about how smooth, painless, and enjoyable the experience was at Don Wood Ram. For the first time in my life a car dealer was working diligently to earn my business. They let me know my vehicle was at the dealer, and from the time I arrived at the dealer to the time I walked out was 1 hour. Incredible. I can’t say enough about these guys and this dealership. I was treated with the best possible customer service you could ask for! You can’t beat the way a small town dealer treats you. Don’t hesitate to contact these guys they will take care of you and find what you want and make it happen.

I cannot emphasize enough how Mason helped me get the car I wanted. A Jeep Compass Trailhawk my dream car. No pressure, no games, straight-forward readily available to answer my questions. I bought my car from out of state and he was able to have it delivered to my home. Highly recommend Mason. Very happy with my purchase

Had a great experience with Don Wood in Rockbridge. Sam, Noah and Jay all worked together to help me find the best vehicle for my family and budget. Can't say enough good things about the entire crew. Thank you Sam, much appreciated!

Don Wood CDJR had the 2023 Grand Cherokee that check marked all the boxes I was wanting! Mason and Jay worked with me to make it a smooth buying experience. Polite and welcoming staff!

I am very impressed with Mason. Being from Texas, the hospitality he and this dealership provided made all the difference for such a long distance sale. Mason even picked us up from the airport in Columbus! We couldn't be happier with our new 2009 Ford F350 with 42k miles!

I’ve purchased several vehicles from this group and they always make the process so convenient and are as transparent as any dealer could be. They are amazing people to deal with and I will continue to purchase vehicles from the Wood family of dealers. Big thanks to Noah, Tanner and Stephanie!

We purchased a Jeep Wrangler with the extended warranty and gap protection and was very pleased with the experience. We traded the Jeep in later and had some difficulty getting the warranty refunded and Jeff Wood personally fixed the problem for us! We would definitely recommend buying from them.

Staff went above and beyond to get us the Jeep we wanted. Johnny Carlson helped us every step of the way. Stephanie in finance even met us in Athens to drop off belongings we left in our old vehicle. Will be coming back in the future.

Mike was Very friendly and patient with me. I had to come in a couple different times but In the end I got the car I wanted and I love it. Also had derrick for payment and he was really nice and helpful also

I personally dealt with Noah and Jay on the sales consulting side of things and they were fantastic to work with. From financing to service, it was a great experience. The entire staff makes you feel welcome and part of the Don Wood family. I can’t recommend the them enough.

My husband and I worked with Tanner, Gabby, and Dereck. Everyone was incredibly nice and helpful during the car buying process. They all accommodated our busy schedules as we were in the middle of a move out of state. They did whatever they could to help make the process smooth for us. They were not only friendly but had great customer service and explained everything well. Professional and kind.

This was my first experience buying a car and I was a little nervous cause I hadn't done it before ..but they made it a breeze and we're very helpful and made me feel comfortable and able to answer all the questions I had. I can say I am the proud owner of this beautiful 2018 Hyundai Elantra SE, I definitely recommend coming here and asking for Gabby she was so helpful through the entire process 😁

Quick, awesome experience! Dan was a great salesman and the finance team were Great to work with also! We love the new (to us) truck! It will be perfect to pull our fifth wheel!

Just wanted to say thank you to Lance at Don Wood for finding us our new ride! We love it and he made the process so easy! If your looking stop in and give him a visit!

Couldn't of asked for a better experience of car buying. Dereck and Mike put their all into making sure i drove off the lot in a vehicle that fit every expectation I needed. This is the place to go for friendly, personalized service where customers really matter!

Drove 3 hours to purchase my new Jeep. Jordan made it happen. We blindly called multiple dealers and Jordan stayed on it until he had what we were looking for. Because we were 3 hours away, we were able to have the credit application and deal done in advance. It was the easiest deal we ever did. Jordan was kind, professional, and knowledgeable. Would definitely make the trip back to purchase from them again! One thing missing was I wish the dealership had more accessories or merchandise. I’m sure covid impacted that.

Mason heard what my husband and I needed and searched until he found the perfect fit. We have 5 kids and needed something that fit us all comfortably but stayed within our budget. Somehow, he did it! We’re so happy with our new van and the kiddos love it too. We’re definitely happy we went here!

We had wonderful experience shopping for a new truck! Tyler was professional, friendly and not pushy at all. Tyler and Derek helped us get a great deal. We will definitely be back for future purchases!