Hayse Bruce MD

To all the visitors and new residents to Jackson who just HAD to share a poor rating, Absolutely go somewhere else. If you know Dr Hayse then you know that while you are waiting in his lobby that he is in with a patient giving them ALL the time THEY need, just as he will give you ALL the time YOU need. And your wait might be extended because he NEVER wants to turn away people that are sick and in need of care. And you know why he can't call you immediately back? BecUse between office visits, he is back and forth between the hospital caring for people there too. He is at the hospital while you are still sleeping and generally doesn't end his day until well after your happy hour. You should consider yourself lucky to have such a dedicated old school doctor on your side. You have no idea what this man is about. If you require fancy care in a posh setting, maybe you need to rethink your choice of residence.

Dr. Hayse is one of the best doc's I've had the opportunity to work with, and that has been quite a few. When I was a visitor to Jackson, he was the essential factor is stopping/slowing a condition that nearly killed me. His office is true to older times, and requires patience when waiting for an appointment, but I will happily wait or check in and then come back a bit later as the lateness is always due to him taking time with each patient, talking, listening and treating you fully. That is something our current medical system doesn't often allow, and i'm thankful for his choice to practice for people over big business. I consider myself extremely lucky to have Dr. Hayse as my PCP now that I live here permanently.

Best doctor I have ever had. Truly committed to helping everyone that enters his office. Works all hours until last patient is seen. Follows up promptly when test results come in. Calls you at home to check how you are doing. A very genuine, caring and honorable doctor. I can't say enough good about this amazing man.

My husband and I traveled from North Carolina to Jackson Hole. Our blood pressure drugs were lost in airport security. Dr. Hayse was having a busy day but was kind enough to work us in and provide us with prescriptions to last until we returned to North Carolina. A very kind and caring physician,

Dr. Bruce Hayes is my new hero! He actually called me on a Holiday Weekend to follow up with a medical issue! Name a Doctor who would normally do that and I will eat crow. His office is simple, friendly, and takes you back to a time when you aren't just a number.

Being on holiday and getting ill can be quite stressful, fortunately some locals reccomended Dr. Hayse. He was extremely kind, patient and professional took his time to diagnose my symptoms. I’m extremely grateful . Thank you Dr. Hayse!

You wouldn't complain about seeing this doctor, if you had your life saved by him, or if his diagnosis changed your life. His office isn't fancy, and you wait forever for your appointment, however he is patient and spends time with each and every one.

Very friendly staff and comfy couches in the waiting room. Dr. Hayse was able to answer all of my questions and tell me recommendations to improve my health. Great local JH doctor!

Dr. Hayse is an exceptional physician and human being. He saved my life last year when I was struck with a pulmonary embolism. Thank you Dr. Hayse for your skill and humanity. Dennis Olsen

It's been some time since I've seen doc Hayes but I've never had a problem and will certainly use him in the future if I have any issues working my WY territory.

My experience was great at this place !

Awesome doctor! I was nervous going to him but he made me feel right at home! He’ll be my doctor until I need a coroner!

Yes it's a doctor's office and you wait ... but you get the best care in the world of modern medicine !

I've been with Doc Hayes for 40yrs now.. An excellent doctor and a tremendous human being. ..!!

Consistently there to diagnose and remedy every possible ailment. Gentle, kind and affordable health care.

Very caring but incredibly unprofessional. I called the office and told him I was going to run out of my meds in 5 days (this was on a Thursday), and asked the receptionist to ask him if I needed to see him again in order to get a refill or if he could just call it in. They never called me so I assumed I got the refill. Many, many calls back and forth between the pharmacy and the Dr. Office, made more complicated by them shutting down on the weekend, and I ran out of meds and have been off them for three days. I don't know, if I was shutting down for the weekend, I'd take care of my patient's meds before shutting down for a couple days. It took me calling every day, but he's always busy or not in. I'm just now finding out (because I called them, not because they called me), I have to make an appointment to get a refill, but here's the catch. I have to wait until he has an opening, and here's the real kicker. He has you sit and wait in his lobby for anywhere from an hour to two hours after your appointment time. Last time I went to him, I was waiting for two hours in the lobby. The time before that, an hour and a half. Incredibly unprofessional. Sure, when you're actually sitting in front of him, he treats you like you matter. But any time between then, it's the opposite. Go to a different doctor who will actually get back to you about your meds and will treat you like your time is valuable.

I called for an office visit. The receptionist was highly up professional, having vague answers to questions regarding scheduling, costs of office visits, and was clearly talking to another client during our conversation. She claimed that doctors offices don't typically quote the cost for visits, which contradicts every prior experience I've had going to the doctor. She was flustered and raised her voice at me. For this reason I ended up going elsewhere. This review strictly comments on my interaction with the receptionist, Dr. Hayse may very well be a great doctor.

The worst doctors office I've been to. Filthy office, smells like cigarettes. It took him a whole week to give me back my results when it was supposed to be ready in a day or two. Office called and said the paperwork I needed on a different occasion were ready. Stopped by and they weren't ready. They have one receptionist answering phones and helping clients. Not to mention having to wait for an hour passed the time of my appointment. His receptionist does her best with clients but there's only so much she could do to keep up and she can't do much when it comes to filling out paperwork.

Filthy, rude, and unprofessional. The worst experience I have ever had at a doctor's office. I can't comment on the doctor himself as I didn't actually ever get to see the man. My appointment was at 9am. I was the only person there. At 9:30am I asked the receptionist what I was waiting for.
"The Doctor."
"Is the Doctor here?"
"No he isn't" she replied as if I should have known that the Doctor wouldn't be there.
She was a very rude woman. So I waited a little longer. I finally heard the Doctor come in the back door. Heard him coughing and opening a can of whatever. Still waiting for someone to call my name or say anything to me. At 10am I got up and walked out. I'm kind of amazed at my own patience. I'm glad I didn't get to see the Doctor though, I was getting nervous about having blood drawn in such a filthy place by such incompetent, unprofessional people. It felt surreal almost like at any moment the hidden camera crew would pop out and inform me that I had been 'punked' or something.

(Edit: I forgot to add that they didn't have any sort of HIPAA notice or anything about their privacy policy to sign. Is that even legal? I have no idea I just thought I would mention it. No medical history or anything to fill out either. Just Name, contact info and if I was allergic to anything.)