Best Buy

the man who assisted me with finding a tv and soundbar for my new apartment was very helpful and had great recommendations. they fit great in the new place.

The experience was wonderful. Everyone was very professional and helpful. Their expert helped me even though he did not have time. If you need anything electronics please go to Best Buy. Wow !

Very DISAPPOINTED. I have been going in checking for a screen protector to be back in stock because of what the employees told me only to call and be hung up on multiple times. Customer service was very rude and unhelpful. I just wanted to get my money back at this point for a warranty I paid for that has not been honored. This is the Lynchburg, Virginia store. I have never had such a bad experience at this company until the last year in Lynchburg. The customer service needs some serious improvement or they are going to have to relocate.

Wanted to upgrade our phones with Verizon. Went to the Retail Verizon store right across the street first just to be told they wouldn't activate new phones because it was too late and employees appeared to just be lazy...
Frustrated with them I left and said let's try Best Buy. Glad I did Tiara was such a pleasure to deal. Excellent customer service. Answered all of our questions with a smile. Recommended some things but wasn't pushy. Took less than 45 minutes to upgrade two phone's and she put screen protectors on both of them. Glad the Verizon retail store didn't want our business in the long run it all worked out because my experience with Tiara was well worth it. If you're in the market for new phone's go talk to her you will not be disappointed.

It was great visiting here. The staff was very helpful, and geek Squad gave me loads of information to help highly suggest Best buy for anyone looking for what they need

This visit was a good one. Had a employee actually come up to me and offered assistance. Got all I needed at a reasonable price.

Awesome staff that is knowledgeable about all the products in the store and will help you make the right selection for your home and lifestyle!

I really love the Geek Squad option that you can add to your purchase. They honored my warranty right up to the last minute. It took a bit of persistence, but I got a brand new dishwasher.

Great experience when buying a large screen TV. Chris took care of us. Professional and very friendly. Mostly I appreciated how he turned his head from right to left including us both as he spoke to my husband and I. Thank you. Sandra Chapman

Very friendly and knowledgable staff. They helped me find what I needed quickly and efficiently.

I had a great experience with my first visit to this store. I placed an order online and received a text within 15 minutes that my order was ready for pickup. Pickup was quick and easy. I arrived shortly after the store opened, so they weren't busy and I didn't have to wait in line. I was greeted as I walked up to the order pickup desk, the cashier verified my identify, and was on my way with my purchases within minutes.

Jake was amazing. He really took the time and helped Nswer every question that we had.

Helpful and friendly staff. We were looking for a GPS, the lady that waited on us wasn't sure of something he wanted. She went and asked someone in the Geek Squadm

Came in late in the evening to buy an iPhone and the guys at the help desk did everything possible to get the phone set up transferred over and purchased out right as quickly as they could I appreciated the customer service not only from the manager at the counter but after she left she turned over the transaction to one of the associates who gave us great care we were telling jokes and talking while we were waiting on the paperwork to come through. Normally Best buy service and customer support is on the line but at least this one time it was really great and a lovely transaction.

Great experience as usual with this store, that's what keeps us coming back!

They are awesome 👍 have great customer service and decent prices I love best buy 😊

This Best Buy has a knowledgeable staff who are always willing to help and 9/10 times have the products that I need. If they aren’t in the store, they can be ordered.

I went in looking for laptop recommendations! Wonderful customer service from the electronic department.

It was a great experience will be going back soon. Love you guys!!!

Attentive and helpful very good and very nice customer service l.