Rick Case Hyundai

I had the pleasure of working with Alejandro, he was truly one for the people. I told him what I could afford and he went back and fourth trying to work out the best deal for me. The manager as well was also very kind I can’t remember his name but Alejandro knows who I’m talking about. Definitely will come back and refer other clients to him. Great job guys thank you so much!!!!

Mr. Fanfan and everyone at Rick Case Hyundai was a pleasure to work with! The process was quick and painless in terms of buying a car. I LOVE MY PALISADE and all the perks that come with now being part of the Rick Case Family.

Excellent place, the staff is very professional and friendly. I had the privilege to negotiate with Juan Argueta. He really showed he had our best interest at heart. Gave us an awesome deal on our G80 2023. Incredible guy, salesperson and professional. I truly recommend him for any business.

I had an AMAZING experience here with Tassy and Cesar. I went to 2 other locations where they were rude. Coincidentally, as I was leaving the Coconut Creek location after a horrible experience with the finance manager Nadine, I got a call from
Camila the appointment setter. She listened to me explain what happened at the other dealership and told me that she was confident I'd have a great experience at Weston. I was hesitant but I took her offer and headed right over. Camila was right.
I loved the service I received. Weston has way more cars to choose from than the other locations so that's also a plus. I'm gong to refer everyone I know to Tassy. No wonder he has 2 other clients waiting for him before I left. I was able to leave with a brand new 2024 Hyundai Santa Fe. The car is beautiful and has a new modern design with 3 rows of seating. I am so happy and so thankful that Camila called me at the right time. Don't bother going somewhere else. You won't be disappointed.

We just purchased a 2024 Hyundai Tucson from Bill Silva, this is our seventh car we get from him. He is truly the BEST! He knows all the products available and helps us with our purchase requirements. Very professional, friendly service, and detailed oriented. He even got us a bow on top of the first cars we got for our daughters. He has become a very good friend to our family. Thank you Bill and Rick Case!!!

Having the option to get service at Potamkin Hyundai or RickCase, I choose RickCase.
There are various reasons.
1)My car is worked on in a climate control environment. Technicians are more relax to perform their work and I do not get body odors nor unwanted fuel consumption from A/C use.
2)Deceptive advertising. Potamkin claims they will provide transportation while vehicle is in service “LIE”. Since I live 13 miles out of their 11 mile radius of courtesy transportation, I am S.O.L.
3)And most important, Alek Alonso. I really appreciate someone that returns my text at times even outside working ours. Understands my concerns and follows up. He has always provided a rental, loaner or shuttle; regardless if I have to go 5, 10, or 20 miles away.
Alex gets 5 stars, service 4.8 - Yes there have been few issues, like any other shop; however, they do take ownership and correct their mistakes. They value my time and me as a customer.
I will never forget the attention and respect my mom received. Women, specially seniors are taken advantage of or do not get attention deserved. Not the case here. Alek was a total gentlemen.
All 7 vehicles in my household will always be serviced by Alek.

Follow up on my previous review. GM worked with me in reference to the below mentioned. He gave me different options and even tried to assist me with keeping my original vehicle since I loved it so much by acquiring Car Fax to remove the slight damage (scratch) unfortunately that was a fail and wasn't able to be accomplished. GM understood my frustration and went above and beyond for me to leave as a happy customer that I was before this began. He had salesman Elizier Castro help me in choosing a new vehicle that I was happy with and helped in making the transaction as smooth as possible. For these reasons I am changing my 1 star review to a 5 star review. Thank you all who assisted with this situation.

I purchased a new car in May 2023 on January 9, 2024 I look at DMV records with my VIN # and this car has a crash report listed in April 2023. This information was never disclosed to me and apparently "according to management" doesn't have to be since it was "minor damage" They have tried to help but it equals out to me paying more money. One extra year added to my original contract. Who's the victim here? It's a real shame since I was originally happy with my vehicle and the service. Until now that is.

Overall it was a wonderful experience at Rick Case. My husband and I were due for a new car. We were interested in the Genesis GV80.

Our sales person was Kamel. He was an awesome fit for us and a spectacular salesman at that. He is very knowledgeable, thorough, not overbearing and he made the whole experience fun and enjoyable. He showed us a handful of cars, went over several features and let us test drive the Genesis. We knew it was the one.

The color combination that we wanted (glossy white with navy blue and beige interior) was not available, so we put a deposit down. Kamel immediately went on a quest and two days later we received a phone call. Rick Case got in a Genesis V80 matte white with navy blue and beige interior. Although I was not interested in the matte white Kamel suggested that we go see it and said “if you like it ok, if you don’t that’s ok too” So we went and loved the color combination. Thankfully Kamel highly recommended that we see it. It was late at night and he very patiently gave us a tutorial of the car.

I must mention, our finance advisor Humberto was excellent. He was able to give us an extension on on the warranty which we are grateful for. Kamel and Humberto make a great team. The other staff were very nice and welcoming.

On July 29th, 2023, I made the exciting decision to purchase my very first electric car, the Ionic 6. Having previously bought or leased more than 7 cars for my family from Potamkin Hyundai over the span of 8 years, I decided to return to them. I met with my trusted salesman, who I've known for years, and we began discussing the numbers. Unfortunately, he couldn't offer the deal I was hoping for, and despite our long-standing connection, the best he could manage was $680 per month. Feeling disheartened, I stood up, left, and made my way to Rick Case.

Within just 15 minutes at Rick Case, my deal was approved, and I drove off the lot in the exact car I wanted once the paperwork was complete , all for just $450 per month. Rick Case has earned my loyalty from now on. I must give a special shoutout to Gregg Bolanos, who truly worked magic to make this deal happen. It was honestly one of the smoothest transactions I've ever experienced when purchasing a vehicle. Kudos to the team – keep up the fantastic work!

Every time I have gone to this location for my warranty inspections, I have a service advisor who always provides great service. I had to replace my tires when I went and was helped by Aaron. Great service, thank you! Easy and painless.

Mr Alonso goes above and beyond his call of duty.
Receiving a call yesterday Saturday in regards my service appointment Tuesday was a very pleasant experience.

With Warranty work there is not much for the service advisor to be compensated. So that call was sincere.
Lucky for Rick Case Alex happens to work there. He makes the difference.
Strongly recommend to get with Alex Alonso when needing service for your Hyundai or Kia or any other brand for regular maintenance.

I came in today to look at a used 2020 ionic blue with my husband and we ended up really impressed with the price, they didn’t add any crazy fees to jack up the price from what was advertised…two hours later we seal the deal with Eddy and Bill the sales manager! When showing us the car Eddy applied no pressure and didn’t make us feel uncomfortable at all. Eddy was honest with any questions we had and didn’t do any weird tactics, like holding our keys after the appraisal. To be honest, we were not prepared to buy the car because we were going out of town for two weeks BUT we made a deal and we are very pleased! I would definitely recommend this dealership they aren’t adding and shady fees and they don’t want to waste your time by trying to wear you down and negotiate for days. This is definitely one of the only honest dealerships in south Florida. We will be back for sure!

Let's face it, buying a car is a harrowing process. However, at Rick Case I left with the car I wanted at a decent price. But most importantly, in record time. No waiting around forever for a manager etc. It was quicker than any other car buying experience I've ever had. They have also been very diligent with communication.

I bought a new car at Rick Case Hyundai and the whole experience was great. They made it so easy and painless. I got the exact car I wanted. My salesman Eddy Dominguez was great and,Tracey Cohen in finance was great. I am so satisfied and I love my new car. I bought a 2005 sonata back in 05 and now my 2nd car from them is a 2024 Venue and its a great car, I absolutely love it and I highly recommend this dealership to anyone who is looking for a good vehicle. Thanks also to Rick and Rita. The best place to buy a car.

Great service. Dwayne who is a car sales man was amazing. I was undecided on what car to buy and he took his time and helped me choose the right choice and made sure my experience was warming and the best thing I loved about Dwayne was the follow up to make sure I enjoyed my ride and nothing was wrong with the car after purchasing. Two thumbs up for Dwayne we need more people like him 🫶🏽

The staff here was great. They were extremely quick to make sure our family was able to pick up our car and make it to our Christmas evening plans without having to wait for a long time. We love the car!

I have never has such a great experience at a car dealership. Rick Case Weston, FL. was simply perfect in staff and courtesy!
Tassy was respectful to the prices listed online. Excellent service ! Cant wait for the next time we need our next car.

My service advisor was great. Special shout out to Robert Topass . He was kind, courteous, professional, and answered his phone when I called and texted me back quick .That’s a big deal for me. Tytyty!

I just bought my second Hyundai from Glenn in sales at Rick Case Hyundai in Davie. He was awesome and took care of us in finding the perfect vehicle; Highly recommend! Kudos to Ray and Humberto as well!

Consistently-excellent service provided at Rick Case Hyundai! Aaron Clark (service consultant) is always patient, helpful, knowledgeable, and professional. The courtesy transportation/shuttle services are also greatly-appreciated!