Cleveland Clinic Florida - Weston Family Health Center

I had a mitral valve replacement years 7 years ago and was amazed at the level of professionalism, care and knowledge of the staff….nurses, doctors, staff members. I now have to find a surgeon for an aortal valve replacement. I will go nowhere else!

I had aortic valve replacement surgery in May - the staff and care were top notch. Dr. Zeeshan was wonderful - very knowledgeable as well as very caring - great technical skills AND bedside manner.the cardiac ICU nurses were fabulous! Feel very lucky to have this facility nearby.

Like any human organization they are not perfect but excel at delivering world class medical service. Special recognition to male nurses Tony and Joji in the out patient surgery department as well as Dr
Lo Menzo and Dr Perrellas and their surgical team.

Very kind staff, love the doctors! Dr. Bonilla, my dear Dr. A. Rodriguez and Dr. Stevy, thank you for everything you do every day!

My go to place for health care

The 4 stars is specifically for Dr. Emile H. Barreau and the way that he treats me as his patient. I met him by chance 3 years when my Cleveland Clinic Primary doctor was booked. I was immediately impressed with him and about 6 months later, made him my primary doctor. I have been a client at Cleveland Clinic for more than 10 years and for me, he has been the best PCP that I have had in those 10 years because he connects, he is culturally aware and when I was diagnosed with cancer, he was and has been very empathic and attentive. I hope this never changes with Dr. Barreau.
I also appreciate the fact that Cleveland Clinic runs their appointments pretty close to on time.

It pains me to leave a 3 star review for this organization. But as a former Ohio resident who has been to the Cleveland Clinic many times, I am fully aware of just how much the South Florida facilities are lacking. I've waited for an entire year to leave this review. Honestly hoping that something will change so that I could leave a better review. But after today, I'm done waiting. All of my doctors, my husband's doctors and our daughter's doctors are at the clinic. All of our specialist, and there are many. The frustration almost always begins with the lack of adequate parking for SICK people. Then the registration process - which I do recommend using the my chart app. But even with the app and using it to preregister we still have to stop at a kiosk to register yet again. God forbid should the kiosk be down and you have to register at the desk because it is extremely rare to find one of these employees be pleasant in any way what so ever. I find myself thinking that they must hate their jobs more than anyone I know because they are the most miserable bunch of people you'll ever come across. There are no signs telling patients where to go, where the line begins. If your new to the clinic this is all very frustrating. It was for me and it is for others as I watch their confused faces then the embarrassment when one of the administrative assistants will FINALLY tell them in a very unkind way where to go. Now I have to say that we rarely have too long of a wait to get into the doctor's office, however we do tend to wait a while once in that room. Almost always, the great doctors are worth the frustration of this entire process. Now after the appointment is over if you happen to have anything that needs scheduled I'm sorry to say that you go back out to those people who hate their jobs and again go through the line, etc.. Today my daughter had a gastric emptying test, she is a very sick type 1 diabetic. She had to eat radioactive food then have her stomach scanned every hour. The waiting room was uncomfortable, crowded and loud. Then the final hour they were over half an hour late calling her back. A test like this isn't easy for a type 1 diabetic who is on 2 different kinds of insulin and really should be on a schedule as much as possible. Now along with worrying about if her sugar was going to go low, we're worried if the test results will be accurate. When I compare costs on my health insurance app, Cleveland Clinic costs are always one of the highest. I really am willing to pay more for the quality care the doctors are giving. But come on! These issues really do make our time there (which is a lot) frustrating. After today, I'm sorry to say that we're reconsidering our health care provider choices.