Five Guys

Tried five guys years ago in pigeon Forge, being as it was in a tourist town I should’ve known better. I have missed out on it all these years and not giving it another try. I finally broke down and came to the one in Fort Oglethorpe, and was very pleased walking in. The staff was very friendly restaurant was very clean (very cold 🥶😂) the gentleman’s name that took our order was Lane and was very respectful and nice. Food came out fast and fresh, and the peanuts are very good. This will not be an every week thing, but I will definitely be back. Manger Haven has done an amazing job with the employees here!

Speedy service, clean environment and my husband loved his burger. We love the peanuts and decor. Prices are a little steep.

Excellent burger, and the girl that took our order was very nice. However, the place was dirty. Their was dropped food under our table. You would think that two burgers, two fries, and two waters for $30...you could keep the floors a little cleaner.

We stopped here 8 hours into a long day of traveling. The staff were extremely friendly and upbeat. Our receipt said our cashier was James, I was pretty tired and didn’t catch the name tag so not sure about that- but he was great with the little one and made our stop pleasant. The food also earned 5 stars, it’s a little off the interstate, but worth the extra couple of miles to come here!! If you like burgers Check it out!

Hands down the absolute most amazing burgers in the tri state area. Always prompt and proper service, with amazing burgers = dream come true.

Always fresh and hot. Don't be in a hurry good to wait for their food. The French fries are always fantastic. Some really nice outdoor seating at this location. Peanuts to eat while you are waiting and they cook the french fries in peanut oil too so if you have a peanut allergy keep that in mind.

Little pricey for what it is, but food and service were great!

Fresh burgers and fries!! It's a need to try!

I love the flavor 😋 and portions of the food. Cajun flavor fries, yum yum!

I have no idea what I was getting myself into when I placed my ordered 🙃. I walked in to a time where the customer is valued. Then came the food. Now remember 6 to 7 minutes to get 1/4 mile. At 5 minutes I walk in and see what I found out to be my hamburger being placed in the bag. I let the person at who I am and that I had an order. I am told it would be a few minutes as frys went into the peanut oil. Fresh hot. 5 minutes later I Receive a very large sack. All I had was one burger and one order of fries.
I could Not no way eat all these.
Get the small fries
If I could give you 10 stars I would. Keep it up.

My husband went there for lunch and he said they have a great burger but they are a little pricey.

Simply delicious! Fast, friendly service and great meals. We will definitely return.

Yeah there's stuff on the floor, like any restaurant. EVERY time I come in here, people are cleaning, cooking, just working! Food always hits right and service is top notch!

I just love this place. Great burgers that are made to order. The fries are cut fresh every morning. I suggest getting the Cajun fries. Just get one order because they give you a whole bag.

Great burger and fries was starving after waiting at Jefferson's for an hour and a half without getting our order. Thanks to five guys for making it a better evening with quick service and good food.

Back today (05/15/2023) started out with great service from Lane at the order counter. He was very knowledgeable about the menu and very helpful when it came to us ordering. As always food came out fast and hot. Everything in order was correct. New store, very clean with a friendly staff. Food cooked to order and Best fries anywhere! Everyone needs to take into account when a bad review comes from someone that has only written two reviews and both are negative you just need to overlook that review.

Update: not sure what the young man’s issue is up front but this is the 3rd encounter and I don’t know if he’s high or just an all around A**hole. I’ll find out Monday when the adults are back in. Rude to a 6 year old girl and I’ve been nothing but pleasant. Even when he’s been condescending. I’ll take it as far as I need too.

I think they are a bit over priced but the overall experience is a plus. This location is better by far from the gunbarrel road. I’m guessing quality of employees. They greet you, and try to get you what you want as fast as they can. They seem To have a good structure as to how they operate. Customer service is good even if it is a fast food restaurant.

I went to a Five Guys years ago, and wasn't that impressed. But I've been to this location twice now and have nothing but perfect experiences. Orders were accurate/fast, employees were very polite, and the restaurant was clean. Most importantly the food was amazing. It is a little pricey though.

The store is always clean . The food comes out fresh . They aren't stingy with fries ! The staff is always so nice and the store always looks clean

Smiling faces are always a good sign when you walk in and that's what I got! Food was great and milkshakes thick enough to still be yummy when I got home. Clean store, bag of peanuts to go and burgers perfect.