Mattress Firm Fort Oglethorpe

My wife, kids and myself went into mattress firm today to pick out a new bed. We had bad experience with our perfect sleeper elite and mattress Firm approved our warranty. Caroline Was the sleep expert and had us trying out different beds and narrowing down the perfect one for us based on our sleep patterns and firmness liking. We also had our two kids with us, which she gladly set up a Lego play table for them to keep them entertained which was super helpful for us. Great job Caroline.

I had the best experience. Caroline was incredibly helpful. Her customer service skills are top tier and I feel very satisfied with my purchase. I am beyond glad I got such an amazing sleep expert to help me find the perfect mattress. Five stars from me!

Ordered online and got one night in on the mattress and just wasn't in love with it. Came into the store and spoke with Billy and explained my situation and what my previous mattress was and he gladly gave me my options. It was super simple at that point AND it's going to take two days for them to replace the original mattress with the new one. I will definitely be back when my daughters need new mattresses. Thank you Billy and the local Mattress Firm Team!

I had the best experience at this store while looking to replace our beds. The employee was super helpful in meeting all my needs! I definitely recommend this location to anyone who are in the market for new mattresses/beds! Fantastic experience!

I was in the market for a new mattress and visited the Mattress Firm store on Battlefield Parkway, Ft. Oglethorpe. I spent the better part of an hour with salesperson, Billy Simpson. Billy explained the product lines and differences with the construction and materials of the mattresses very efficiently, effectively and answered all of my questions. He was personable, professional and not in the least bit high pressure. I left the store went home and went back through the Mattress Firm website and chose a few mattresses that I thought might be a good fit and texted Billy for his thoughts. After exchanging a few texts and deciding which mattress I wanted, Billy set up an e-mail invoice so I could make the purchase right from home. I can't say how easy, enjoyable and seamless, Billy made the whole process. I would highly recommend Mattress Firm and especially Billy Simpson to anyone who may be making a mattress purchase in the future.

The sales staff is very knowledgeable and very helpful! Billy Simpson knew how to help me find the right mattress for my sleep position and advised me on how to find the best mattress to alleviate my back pain I suffer with every morning. He was very courteous and I would definitely recommend this location for your mattress needs.

My sales person Billy was the best! He paid attention to my needs and concerns and I am completely satisfied with my purchase. I would highly recommend Mattress Firm and Billy to anyone. F.Y.I. the prices are fair.

Bought a mattress there today. Billy was the salesperson and after having gone to 4 other matress Stores today, I was glad I came into mattress firm. Billy was extremely knowledgeable, not pushy at all, and made sure I was getting the best mattress for my needs and budget. Would highly recommend mattress firm!!

If you are looking for a new mattress, I would highly recommend Mattress Firm in Fort Oglethorpe. Caroline and Billy are the absolute best! My husband and I walked into the store a week and a half ago with no idea what we wanted. Caroline earned brownie points immediately by asking “Do you want guidance or would you like to look around on your own?” We told her we would love to look on our own but would ask for her help as soon as we had any questions. She answered all of our questions and even offered some helpful information as soon as we were ready to hear it. She gave us her card and advised us to consider waiting until the Labor Day Sale to actually make our purchase. When we returned to make our purchase, Billy was manning the store. He greeted us with a bright smile and asked how he could help us. We filled him in and asked if he would mind giving us some price comparisons between two different mattresses and two different bed frames. Billy smiled at us again and immediately started putting numbers into the computer. You can tell that he enjoys his job and helping people. Buying a new mattress can be a pricey purchase which can be stressful, if you are on a budget. Thank you so much for making our experience easy and less stressful! I highly recommend Mattress Firm in Fort Oglethorpe and be sure to ask for Billy or Caroline. You won’t be disappointed!!

Caroline is amazing to work with, kind, and knowledgeable. It was a pleasant experience. I feel good about my purchase.

A very pleasant experience. Billy is wonderful and very knowledgeable. He got me and my son the beds were wanted at a great price! Go see him!

Billy was very knowledgeable, thorough, and helpful. We are very excited to receive our new bed and accessories! Would recommend for anyone looking to invest in a new mattress.

We had bought a adjustable bed before and we're pleased with it. Service in store was knowledgeable and courteous then and now as well. Definitely recommend mattress firm to anyone interested.

Billy was the best salesman I've ever met! Picked out the perfect mattress for our growing family! We are so happy we decided to come in!

Billy was very helpful. He was patient, knowledgeable and courteous. It was a pleasure doing business with him and I will definitely recommend him to others

We walked in having no idea how to choose a mattress and left with much more knowledge and confidence in our mattress choice! Billy worked with us and was so informative and helpful! He knows all the answers to any sleep related question. 10/10 would recommend!

This is our 4th or 5th mattress purchase from Mattress Firm. Today was no different then the other experiences, wonderful and quick. We came in having an idea and were pointed to the exaxt mattresses we were looking for. Love the black friday deals and we were in and out in under 30 min.

Billy was awesome! Made the whole process super easy! I can’t wait to receive my mattress!

Went to buy a new mattress and Billy was really helpful wanted to make sure you got what you wanted wasn’t pushy and was very understanding

I had a very good experience at this store today. The staff was very helpful and answered all my questions and concerns. My new mattress will be delivered on Tuesday.