CVS

I've used this pharmacy for a couple of years now and during which I went through a huge health crisis. During that time, I'd go into the pharmacy to try a new medication almost every week or so. The pharmacist was super nice and always asked me how things were going. During that super stressful and confusing time in my life, it was really great to have someone who made my frequent trips to the pharmacy pleasant. Now that I'm in better health, I still use them for all of my regular prescriptions.

This location is under new management and has quickly become a neighborhood favorite! The staff are always super friendly and ready to help you get the best deals, and the shelves are neat and orderly. Love my CVS!!

Dana is very special, and all the people at CVS
are wonderful! I have been using CVS for about 15 years! Thanks for all the great pharmist team and they are very cautious and caring. Thanks to Eugene Edgington, and Brooke Thomas. Great job Waston Rd, CVS! Customer, Sherrel Wilcox

I love this store and have never found any drugstore where the employees were nicer or more accommodating, even when I was wrong they found a lovely way of telling me. I just love this store!!!!

Garrett and William have been great in the pharmacy and I appreciate their team

Typical CVS.

employees I have come in contact with act like they don't want to be there

They can’t get their act together. It’s now been 4 times my Dr transferred the same prescription to be refilled and CVS still says they need the Dr to send it because they never received it. My Dr says CVS is notorious for not receiving the prescription. A good many of the pharmacists there lack any sympathy for their clients due to their poor coordination.

After making a purchase two weeks ago, the cashier gave me a $5.00 rewards receipt. This was the same cashier/manager who earlier signed me up for the rewards program.
Today when I made another purchase I presented my rewards receipt and card. The same person who signed me up for the program and gave me the 5.00 reward now said it wasn't working under my phone number or card and there was nothing he could do about it!
This is ridiculous! No way to run things. Very disappointing.

This place is awful. Last time I needed an Rx refill, I never got a text that it was ready. Finally called and they said they were out but would have it in stock next week. Called again and they said I actually need a doctor pre authorization to fill. Took 3 weeks from the time I initially requested for it to be ready. Today I showed up to pick up a Rx and the pharmacist had no-showed so I couldn’t pickup my stuff. They are also closed for lunch from 1-2 pm. Don’t expect to get your meds anytime soon. Expect multiple visits before you get what you need.

I used this CVS for a year and loved it, but it has gone downhill. The pharmacy staff member this morning was so rude, she brought me to tears. The pharmacy had made a mistake, and rather than own up to it, she immediately began to condescend me and talk down to me. She was hurried and rude. I did escalate this to higher management to be resolved. If you are looking for compassionate care and a bedside matter, skip this CVS.

Wait times for pharmacy are horrendous. Over 30 min to pick up prescriptions that were already filled. Priority is given to drive up even when customers are in store. This is not to say drive up is much faster. Incredibly poor service to not even acknowledge people while waiting for so long.

i wish I had the name of the young lady that I spoke to. She was very poorly trained and had no idea of customer service. She never came closer than 20 feet from me even after I kept telling her I could not hear or understand her. She was totally unengaged and could not have cared less. I could not believe it. Finally, another pharmacist came and helped me.

I will not be getting my prescriptions filled at CVS any longer. After paying for my prescriptions, I overheard the cashier that rang me out "Sophie" make horrible remarks about overweight people and transgender people. No thank you! There are other pharmacies that will take my business without their employees freely handing out their loudmouthed opinions on the clock.

Was sent here to pick up med from another store cause they were the only one that had the meds after driving 45 min to get there. The Pharmacist said that they did not have the medication and it was a system error. I went back to the other store had them transfer my medication to a Walgreens but could not because the medication was already filled at the location where I just left where they said that they didn’t have it.