Providence Smiles-Durham

Providence Smiles is the Dentist office you will definitely get a first class experience. From the text to come in and the friendly receptionist all was breath taking. Emory and Yaidely made sure to explain each process and procedure, they both worked great together and made sure I was comfortable and brought many laughs in the room. Emory was highly knowledgeable and thorough on explaining what i needed done. The staff worked so well together. Dr.Baldwin made sure I had the best options not just for now but years to come he definitely is a dentist tha loves what he does also cares and values each patient that he sees. This is by far the best dental care I’ve received and I highly recommend this, dental office and staff.

Words cannot express my gratitude for the incredible care I received today from Dr. G & his amazing staff! I do not enjoy going to the dentist and the kindness and empathy, in addition to fantastic dental care I received from Dr. G, Chelsea, Alisa, and Daniel made my experience positive and pleasant!! Providence Smiles has my highest praise & would give them 10 stars (out of 5), if I could!! Thank you, Dr. G!!

I had a great experience here with Emory and Dr. Baldwin for my first visit. They were so gentle and took the time to explain the reasoning behind the different recommendations and made sure I was doing well every step of the way. It was especially cool how they used 3D technology to show me exactly what was going on with my teeth. The office itself is so inviting and calming with great music in the waiting room. I am glad we found this office!

Best dentists ever! They were the only dentist able to get me answers and fix the issues I was having. Every single person there is super kind, easy to talk to, knowledgeable, and very thorough. I’ve never had a dentist and staff spend so much time explaining everything to me and make sure that I was well taken care of. They are also very timely and will conveniently text you with any questions/reminders.

Wonderful visit to the dentist! My dental hygienist was Emory who was fantastic. She took the time to explain my teeth and what she was seeing. She was also very personable. Dr. Baldwin then came in and did an extremely thorough examination and answered all of my questions. I feel the entire staff and team went above and beyond, exceeding expectations!

I wholeheartedly recommend going ahead and booking an appointment after reading these reviews. There's a reason for the near 5-stars. Emory is a wonderful dental hygienist at the clinic who referred me and I couldn't be happier with my experience.

I dread any sort of dental appointments because I am sensitive in the mouth and have had painful experiences in the past. I felt really well cared for and heard by my dentist Dr. Baldwin, my dental hygienist Jodi, and dental assistant Yaideli. Daniel's patience and kindness as my receptionist was also an integral part of my positive experience.

What set them apart was the exceptional communication about my care and each step of my visit, the efficient process, and Dr. Baldwin/Jodi taking time to thoroughly listen to and answer my questions about my dental health.

I felt valued and centered as the patient and it is clear they maintain a standard of excellence!

I recently had a gingivectomy at Providence Smiles, and the experience was exceptional! The staff was welcoming, and the team was highly professional. They explained the procedure thoroughly, ensuring I felt comfortable. The results exceeded my expectations, and the post-op care was easy. I even qualified for a no interest payment plan which was great. I highly recommend them for their expertise and patient-centered approach. Thank you for a great experience!

I’ve been coming to the Durham location for a year and each time is phenomenal! Emory always welcomes me with a smile on her face and we have the best conversations! Dr. Baldwin informed me of everything in a way I would understand! Also Melanie was very sweet and made me feel very comfortable! This office is the best I’ve been to in years! I’m so glad I made the switch to Providence Smiles!!

I will definitely be coming back! A previous bad dentist trip at a different practice led me here to get a second opinion and I’m sure glad I did because they not only saved me a ton of money and time, but also saved me from unnecessary teeth procedures that could have led to more work needed. I appreciated my hygienist Emory checking in with me, talking me through each step, and educating me with patience and grace. I was fortunate to work with Dr Baldwin as well as Dr G because they got in me scheduled same day for a procedure. Both made me feel incredibly comfortable and accommodated my sensory needs, which is so lovely when you’re neurodivergent!! They both provided a lot of information and I felt listened to and not rushed out the door. It made a difficult situation for me so much better! I felt like they slowed down and looked at me as a full human which I value as someone else in the healthcare field!

These guys have been my dentist for two years. I have to drive a little bit of distance for their services. Dr. Baldwin, Dr. G, Alisa and the team are great. Keep you at ease the whole time. Young and friendly team from the moment you walk in. Not your typical dentist office. Nice music and ambience. They will even let you watch Netflix of Hulu just so you can take your mind off of the procedure. I highly recommend them.

Have you ever had fun at the dentist? If not, you should try this place. My experience at Providence Smiles has been excellent - from a friendly receptionist to highly knowledgeable and kind specialist. My dental hygienist, Emory, did an excellent and thorough job while also helping train Yaidely. And Dr. Baldwin was fun, efficient, friendly, and caring. This was a new patient appointment and the team did great - Dr. Baldwin even squeezed in a small procedure and truly provided a warm and enjoyable experience. And shoutout to the receptionist who shared pronunciation of my name with the team. I’ll be back!

BEST. DENTIST. EVER.
I visited Providence for an emergency tooth removal - I was stressed, I was nervous, I was broke. But the team at Providence made me feel at ease and right at home immediately. They had great music, a kind staff, Melanie was amazing, and everyone was extremely competent (and easy to joke around with, thank goodness).
I highly recommend this crew - they're transparent about pricing and procedures and make you feel really comfortable in a situation that is typically really unnerving.

THANK YOU, PROVIDENCE SMILES. I LOVE YOU.

Chelsea, Dr. G. and Dr. B. have been nothing short of excellent throughout my root canal and crown install process. Speaking as a person who is averse to pain/dentistry, at no point did anything ever hurt and they made me feel 100% comfortable. 10/10 would recommend!

I’m currently a dental student at UNC and Dr. Gyampo gave one of the most engaging presentations we’ve received. I greatly appreciated his candid honesty in building a practice and patient care. He also provided great advice on how to improve as a dental student and transition to life as a practicing dentist.

Dr. Baldwin and all of the staff are phenomenal!! I would highly recommend this them to anyone! Not only did they take care of my annual exam but also I provided preventative care as well!! Thank you once again Providence Smile!!

Providence Smiles is a great place to go if you are looking for a Dentist. Everyone I encountered was very professional and friendly and a joy to be around, from Daniel at the front desk to Emory who did my cleaning and Dr. Baldwin who spoke to me about additional concerns, and Keaona who helped me with the orthodontics portion. I appreciate how everyone was always upfront about the costs and what they were doing so there were never any surprises. You can tell that each person truly enjoys their job, which makes the environment a pleasant place to be around. I would highly recommend this place for anyone who is searching for a good dental office!

Loved my experience! The entire staff are so kind, personable, and nonjudgmental! The best dental experience I’ve had by far! Dr. B, Melody, and the entire staff are amazing. 100% recommend this office!

Dr. Baldwin was very kind, respectful, professional & very informative. I asked him what does all of the dental terminology means that he's relating to his assistant (found in my teeth). He patiently explained it!! This is my 1st time visiting this office. All of his staff were very nice & respectful. Emory & Yaidely were a pleasant spirit. This is my official dental office!!!!

Every time I come to my appointments there always big smiles, great customer service, and I’m taken care of! Kiara, Janelle, Daniel, Emory, and Dr. Baldwin and Dr. G never fail to provide good service. And I also love that it’s black owned! Highly recommend this Dentistry!

As someone who had a few terrible experiences when I was younger at a dental clinic. At Providence Smiles Nurse Emory, Dr. Baldwin & Dr. G make you just feel welcomed & not feel judged. It truly feels like a family, My fiance first found them & I accompanied her at her first 2 appointments & immediately after her 2nd appointment I scheduled myself with Providence Smiles because how they made me feel like part of the family even though I was not a current patient.

HIGHLY RECOMMEND PROVIDENCE SMILES 😃