USA Automotive

Service was excellent. Service Advisors Mike & Taylor were extremely helpful and went out of their way help with anything I needed.
Their extremely neat restroom and toddler area helped make my daughter's potty time and snack time very easy to manage.
More importantly their diagnosis of the car was correct.
Will definitely recommend!

Checked in promptly at my appointment time. My concerns and requested service were professionally documented. Waiting area was comfortable and brightly lit- coffee included. Service completed in ‘as promised’ time. Check out and payment handled efficiently. My car was fixed and had no grease or dirt tracked in. Compared to my recent Nissan dealership service experience, USA Automotive is excellent.

just had USA Automotive do a front brake job and they were fast, professional, and did not me to buy more than was needed to fix my issue. I have been using USA Auto for over 10 years and have always had amazing service and fair pricing, and if i want it done nice in my nice car they do it, or if i want cheap on my hooptie they do it that way for me. The experience of never being pushed to pay for nonsense is priceless to me. The waiting room is clean and calm, and the crew is friendly. This is not some franchise with some minimum numbers running the show, its a like 35 year shop, same people the whole time running it, a real family business. i tell anyone that asks me there is only one mechanic in Raleigh and that is USA Automotive!!

USA automative did a great job replacing two CV joints/axles on my Subaru Forester. They were replaced earlier this year by another mechanic and one of them failed after only 21k miles. USA Automotive replaced the transmission in this vehicle in 2020 and it now has 74K miles on it. They do a great job and I have confidence in them. Excellent customer service and communication. Highly recommend.

I’ve been a customer at USA Automotive for 20+ years. The hardest part of finding a good automotive shop is finding someone you can trust. USA is that shop. They always give me their honest opinion and let me know what my options are and what course they recommend. I will continue to bring all of my family’s vehicles to the amazing team at USA Automotive.

Brought my 2015 Ford F150 in for a state inspection, vehicle taken in quickly, and in no time at all, it was done. The staff at the desk were very friendly and professional, as always.

These are wonderful people who will take care of you and your auto needs. Unlike a lot of OTHEr car shops and Dealerships….where they try to get you you spend thousands of dollars unnecessarily for questionable works….you leave USA Automotive with a sense of ease and humanity. They did everything to take care of you without breaking your bank account! Please give them a try….you won’t regrit!!

USA Automotive is awesome! We send cars there for mechanical work once we have done the body work. They are reasonably priced and very accommodating. Communication is also very good.

Went in for a routine vehicle inspection, with out an appointment, however they made time for that and that was appreciated so much!

Everyone at USA Automotive is unconditionally kind and friendly. They go out of their way to help customers and solve problems. I won't go anywhere else.

I own a 2020 Elantra and am disappointed with the dealer service. I searched for an honest , reliable shop to do my routine tire rotations and oil changes and found USA Automotive. They gave me a printed diagnostic checkup and found a clogged cabin filter which they showed me . The AC had been somewhat sluggish before and my car is running better than ever. I highly recommend them.

Where has USA auto been all my life!!!! I wish I discovered this shop years ago. They took me in right away and even called me back to get me scheduled sooner. The repairs that were need for my car were pretty major. I’ve done some shopping around and NOBODY can BEAT these prices. This is my second time back this week and I still have one more visit left. Thanks to AARON and Sam they they make you aware of what will be done to your vehicle. Before any work has began they show you pictures of YOUR vehicle and really break down everything thing for you. I’m so glad I found USA Auto. I will never go anywhere else for another repair. Happy CAR happy customer!!!!
Highly recommend!! :)

My car had a flat tire during a Sunday evening and I had nowhere to go. Thanks to USA’s after hour drop off I was able to drop my car off and get my car fixed early the next day! Their customer service is top notch, and the quality is unmatched. My technician was a man named Keith which I highly recommend. Overall I would take my vehicle there over any shop in the Raleigh area! 10/10

A great experience with every vehicle that I've taken to them,no stones are unturned when it comes to your safety pulling out of their shop period, great service and atmosphere, friendly and very professional... I recommend you be apart of a great experience

If you’re looking for someone trustworthy, dependable, communicative, and professional then look no further. You’ve found it. I’ve traveled across the states and also lived in Raleigh all my life and this business has always taken care of me and my car(s). They are genuinely kind, they explain everything to me and the BEST PART is that they never pressure me to do anything or oversell me. Allowing someone to know all their options and provide guidance/recommendations as a professional without the pressure is everything you look for in an auto shop. I recommend them to everyone who is looking to be taken care of. 10/10 everytime!

They know their stuff and are honest and fair. They fixed my problem for half of what University Ford quoted me at, which wouldn't have fixed my issue anyway. They were on the money with every issue my vehicle had, and didn't try to upsell or BS at all. I do most my own work, but they earned a new customer for the tricky ones in the future.

I can't recommend USA Automotive enough. I had several general maintenance items done and an electrical issue resolved and I was pleasantly surprised by the affordable cost of service. Sam was very friendly, professional, and helpful and diagnosed my electrical issue accurately. I had a great customer experience at USA Automotive and would encourage anyone with car issues to go here.

We have been going to USA automotive for seven years now to service our vehicles. We cannot recommend them enough! The staff is courteous, attentive to your needs without a sales-like attitude, and very efficient. Aaron is friendly and patient with your concerns. They have provided quality work with all of our vehicles.

I have trusted USA Automotive to service my vehicle for almost 10 years. The staff is knowledgeable, considerate, respectful and friendly. They take the time to listen to my issues and recommend solutions. Their facility is neat, clean and comfortable, which I believe speaks volumes of their integrity. If anyone is looking for an honest and reliable car service company, I highly recommend USA Automotive.

My husband and I recently moved to the area and were impressed by the friendly, considerate staff and mechanics who serviced our vehicle. We didn't experience any upcharges and were always given the option to refuse or accept service throughout the process. We had issues with our tires and TPMS sensors and were able to have everything replaced quickly and affordably. In fact, they assessed our tire and sensor situation without charging at all and once fixed, promised if the issue with our sensor returned they would handle that with as little cost to us as possible. Thanks again to USA Automotive, and we plan to return for future service!