American Freight - Appliance, Furniture, Mattress

Ilene was amazing. Explained the layout and showed me where I can find the pricing. She wasn't overbearing which I loved. I didn't purchase anything yet but the service was great. Thank you Ilene 🩷

I recently had the pleasure of experiencing outstanding customer service at American Freight Furniture, thanks to the exceptional assistance provided by Ilene and Anthony. From the moment I walked into the store, their professionalism and dedication to customer satisfaction were evident.

Ilene's product knowledge and enthusiasm helped me navigate through the vast selection, ensuring I found exactly what I needed. Her patience and willingness to answer all my questions made the shopping experience enjoyable and stress-free.

Anthony's expertise in the furniture offerings further contributed to the overall positive encounter. He went above and beyond to assist me in selecting high-quality products that not only met but exceeded my expectations. His attention to detail and commitment to ensuring customer satisfaction truly set him apart.

The seamless coordination between Ilene and Anthony showcased the teamwork and commitment to providing an exceptional customer experience at American Freight Furniture. The quality of the products I purchased speaks volumes about the store's dedication to offering reliable and durable furniture.

In conclusion, I highly recommend American Freight Furniture for their excellent customer service, knowledgeable staff, and top-notch products. Ilene and Anthony's exemplary service exemplifies the standard of excellence at this establishment. I will undoubtedly return for any future furniture needs, confident that I will receive unparalleled assistance and access to quality products.

Anthony has great customer service! We appreciate the time that he took out with us to make this an enjoyable experience. The furniture came fresh out of the boxes and all went well. The only suggestion is to tell your customers (ahead of time) that they don't set up, or at least pay the deliverers to set it up. Thank you! I would come back again, if needed.

They were absolutely great and efficient. I came in with 15mins till closing and they had me in and out. Jeannine was very helpful with her knowledge of the inventory and guiding me to the best bang for my buck.
The guys that were working pulled my stuff up and loaded it into the truck with no problem. I’ve set up my couch and I love it. Super comfy and great quality.

Anthony was the most patient individual! Walked with me to show me washers, driers, mattresses, even helped me making decisions through our conversations of my concerns. Because of his kindness, I went ahead and purchased, washer, drier, super nice queen mattress and box spring. The best customer service I’ve received! Thank you Anthony!

Great Atmosphere! This is the place to go for all your home needs. They treated me well, and listened to my needs, offering me the best options! Ask for Jeannine, she’s amazing!

Ilene was extremely attentive and helpful. From the moment we walked in she greeted us and asked what our needs were. Took us too an amazing deal which I still can’t believe! Answered all of my questions and was extremely courteous! Thank you for an amazing experience! Knock on wood, hope delivery goes as smoothly and well as the store experience did! Thank you again!

Update: Delivery was just as amazing!

Ilene is the most patient person I’ve ever met, she into details on the furniture as well as the refrigerator I was interested in , she didn’t mind that I had my 2 little ones with me as they were interrupting us talking hands down best service I had there today.

Anthony was amazing! He helped me finish my set up online that I thought I did helped me locate my account number and then helped me find the right item I was looking for! Jayden and James ( sorry if I spelt names wrong) were excellent as well helping us load our item definitely recommend and will be back!!

ILene was very nice and friendly she really helped me out I appreciate her so much ❤

Ilene and Genine were incredibly helpful, saved us a ton of money due to discrepancy between the two locations. Highly recommend the Ashley phosphate location, good deals, great staff. Will be back for more furniture.

Ilene at the Ashley Phosphate store was beyond amazing!! She gave great customer service and very patient with helping my eighty year old grandmother find a bedroom set.

Was my first time going to American freight... was referred by a friend.went to both stores in north Charleston...both were helpful and very friendly.ended up making purchase on Ashley phosphate...was helped by Anthony and ilene.will be back again

Anthony was very informative transparent about the appliance set that I purchased.i would definitely purchase from them again.

Takes care of all questions before you think it.... lol! Gr8 customer service, and down to buisness, love IT!

He was very kind and nice. He also helped us load our purchase, Thank you Jeremy!!

I've always shopped here and built my credit by paying on time...but today I came and Ilene and Jeannine were extremely helpful. I'm grateful to have them near with great customer service.

Made a visit to the store for the first time with my girlfriend to check out some furniture. We met a lady named Jeannine and she was extremely helpful. She was very nice and was able to give me and my girlfriend some good suggestions on pieces to decorate our new place. We will be back. I hope we run into Jeannine again. She was so helpful.

Jeannine helped me out and made everything so simple and easy!! She deserves a raise

First time visiting the store and I must say, the store manager Jeannine was so sweet an so helpful. She made me feel comfortable and answered any questions I had. I enjoyed my experience and will spread the word for people to visit. Ask for Jeannine. She was awsome.