Lon Smith Roofing & Construction

So many roofers to choose from, especially after a hail storm. I looked on the internet and found Lon Smith roofing. They had an excellent BBB rating and great reviews from customers. They operate in the DFW/FW area and I was hoping they would come to Gainesville, thankfully they did. Shortly after calling their office they sent a roof inspector out to examine the room. Jeremy was very thorough in his inspection and even found a hole in the roof from the hail, which he put on a temporary patch. After turning in the claim to Farmers Insurance the insurance adjuster came to access all the property damage. Jeremy met him here and went with him on the inspection, clarifying what would or would not be covered. Jeremy worked up the price for needed repairs and we agreed to have Lon Smith Roofing do the job. After a rain delay they showed up at around 7:30 am and finished at 5pm. The job included the house, detached 2 car garage and a small barn. Cleanup was very good and the crew did a great job. I would not hesitate to recommend Lon Smith Roofing and Jeremy.

Raymond Rodriquez went above and beyond from the first estimate to the finish of the job. Helped with insurance claim, supplemental claim etc.
The crew was fantastic. Done in a day, clean up was great, friendly, communicated everything to be done.
Inspector Jerry Warren was on top of everything and took my screens for repair since the place was by his house.
Don who did the gutters was fantastic.
What a great experience. I kept thinking everything was going to smooth and expecting an issue. None.

Highly recommend Lon Smith.
Hope your lucky enough to start with Raymond.

When our roof needed replacing after a little over 2 years ago, Jon Parish from Lon Smith Roofing handled our situation from beginning to end. His great advice was straightforward and honest. He worked seamlessly with our insurance company and stuck with us throughout the project. The work performed was quick, efficient, and of the highest quality. The team was professional and responsive. I highly recommend both Lon Smith Roofing and specifically Jon Parish.

I also have to mention that even two years later, I called for a warranty service call and Jon showed up personally to handle my issue. Top notch.

Chris came out to inspect our roofing. He's professional and thorough in explanations which put my husband and I at ease. If services are required in the future, we will not hesitate. Thank you.

After a recent hail storm we were in need of a new roof. After much thought and consideration we decided to convert or conventional shingle roof to a stone coated steel roofing system. We contacted 3 different contractors for estimates and even though Lon Smith wasn’t the cheapest quote we decided to use them for our project based on the help and consultation we received from Raymond R. who came out and looked at our roof. We agreed upon a price for the roofing and signed a contract. Fast forward to this past week and the crew showed up promptly at 7:30 and began the tear off. Unfortunately they found an additional layer of shingles and some rotten decking but they are helping me work with the adjuster to get me compensated for the additional cost. The crew worked extremely hard on making our old house look like a new modern home. I highly recommend Lon Smith and Westlake Royal for anyone looking to convert their home to a metal shingle. They are 10/10 all around great company.

We had a great experience with Lon Smith. I chose them because my parents hired this roofing company 20 years ago. We had a damaged roof from hail storms, and we got it replaced with impact resistant shingles. Take that, Texas weather! The estimator who came to my house, Jeremy, was very easy to work with- friendly, knowledgeable and on-time. If all goes according to plan, I won't need to talk to Lon Smith Roofing again for 50 years.

TL,DR: Lon Smith Roofing (LSR) was thorough in their inspection, assigning of contractors and quality control. I hope you have the same experience when you hire them. Also be careful to put the correct address when sending payment via USPS mail. They are on E. Waggoman St not the opposite.

Lon Smith roofing came recommended to me by my
mother-in-law Donna Cantu who works for the company and I don't regret the decision of hiring them to install a much needed new roof. The process was long as I wanted to have this service completed when my time and money were right. I was assigned Bart S.when I was referred in July of 2021. He guided me through the following; the preliminary process of a roof inspection, helping me select an option that was more affordable and practical then what I wanted, the selection of a roofing shingle color that would match my neighborhood, preparing approval for the Home Owners Association and how to properly starting the insurance claim. I waited a few months after our first meeting for the right time in my schedule as well as waiting for the approval of an unresponsive Home Owners Association (HOA) by the name of Wind Ridge Estates under the management of Goodwin & Co.
Around October of 2021, I decided to proceed with the next step as I was not going to wait any longer for my HOA and their management company to respond. Twice was enough and so I scheduled an appointment with my insurance company claims adjuster. Their findings were exactly the same as Lon Smith Roofing and very quickly approved to pay for a new roof. Note that Bart S. was armed with pictures of damage from the roof and other evidence in case they said no. The approval process was also made simple by my insurance company and construction could begin. I was called by the LSR office to schedule an install and we decided on December of 2021. They worked around my schedule and were able to send the contractors on a day I could be home to receive materials. They were respectful about the Christmas and New Year holidays and didn't leave materials in the way of my driveway for long in case I had company.
LSR instructs all of its contractors to take the time to protect and cover the areas they will be removing roofing material and nailing. They used tarps that stretched all around my home in the front, back and side yards. The contractors even took a large piece of foam cushion and covered the compressor of my air conditioner. Although the contracts LSR signs leaves LSR harmless to damage during the installation of a new roof they still take responsibility of ensuring to not deliberately damage items around my home. The precautions taken caught most of the material removed.The process took from 7AM to 4PM, an entire day of work with a large team of 6. Around 1PM half of the team left to another job, still the work was done with quality. I was greeted by a project inspector of LSR around 2PM just 2 hours before the job finished and he walked me around the property ensuring I was happy with the quality of work. I was embarrassed that I didn't pick up all of the dog poop before so while they were cleaning up I did that quickly. They also cleaned up very well by walking around the entire house with large magnets to ensure all nails were retrieved. The payment process was tricky but LSR was very understanding as I had to have my mortgage company sign the first of two insurance checks. It was a pain especially since it took months for my mortgage company to endorse my check. I did mess up after I received the check and sent it to LSR on W. Waggomon St. instead of the correct E. Waggomon St. Special thank to the Ft. Worth Post Office for helping me correct my error.
My roof looks amazing especially since the old one was original to the home. I do highly recommend Lon Smith Roofing as the process was made simple especially during a pandemic.

We recently hired Lon Smith Roofing to replace our roof for a second time since owning our home. First time was due to storm damage and this time was due to a product defect unrelated to Lon Smith's workmanship. Both times, we were pleasantly treated to a quick, fair and honest assessment. Both times, our project needed non-standard products or services. Both times, our project supervisor, Sam, showed integrity, attention to details, and an unwavering willingness to do whatever was needed with gratitude toward us as his customer. The entire office team behind the projects and the crews that handled the install were all skilled, helpful & hardworking, too. We highly recommend this company!

I am about have a new roof installed on my house within the coming weeks. As with my previous roof replacement years ago, I am using Lon Smith Roofing Company. I wouldn't consider using anyone else nor bothering with gathering additional estimates. Lon Smith is my roofer period. As I am awaiting a scheduling date for the job, I'm not reviewing the roofing work in this review. Instead, I am reviewing the estimator from Lon Smith, Mr. Bart Slack. I can't say enough positive things about Bart. I am an old, disabled veteran that knows essentially nothing about roofing, shingle types etc. But what I do know and was trained to in my military career is to assess or read people. So, I can quickly and easily tell when someone is being dishonest and trying to cheat me or; if they don't know what they're doing. Bart Slack is extremely knowledgeable about all aspects of a roof replacement. He's friendly and very professional. But more importantly to me, he is very patient and willing to answer any question no matter how simple. And will explain something additional times if needed. He also worked with my insurance company adjusters to inspect my roof as I'm no longer physically able to get on a roof. He patiently guided me through every aspect of my roof replacement, educating along the way. I am not at sure that my insurance company would have agreed to replace the roof had I not had Bart Slack and Lon Smith on my side. Both Bart and Lon Smith are everything you'd want in a roofing contractor.

Outstanding. Excellent communicators. I personally doubt with a man named Steve V.
Answered all my questions. Inform me about class four roof. The man that put the roof on were excellent. I would recommend this company anyday. Lon Smith.
Take care of our veterans that served.

Chris Janecka came by to inspect my roof. He was so pleasant and professional. He pointed out what was needed and even gave me some pointers on my plumbing issue. He made the experience very pleasant. It turned out that I didn’t even need a new roof. Thank you Chris for your wealth of knowledge and the invaluable information.

Great experience with Lon Smith roofing and with their rep. Chris Janecka. This company was great from beginning to end. They had a supervisor/inspector check the work several times during the day as the roof was being worked on. Mr Janecka was over during the day as well. They consulted with us every step of the way. The workers were careful to pick up all nails after and the inspector came and made sure that was done properly. Great care was taken of our roof and our property. Mr Janecka went far above and beyond in helping us with sending paperwork to our insurance company USAA. It was complicated and the insurance company wanted extra paperwork from the roofing company. Mr Janecka researched, retrieved and sent it to them even though he was extremely busy visiting sites and other customers. We highly recommend this company.

His rapid response and compassion my elderly grandmother's home situation sets Mr slack at the top. Did an awesome job! Would recommend him hands down. Will use this company from here on out. Such a blessing to our family. Thank you.

The spring storms did a number on my roof this year. A friend recommended Lon Smith roofing,and I could not be more grateful. Jeremy Nelson was the best! He was so patient and thorough throughout the entire insurance process, even going to bat for me when the insurance adjustors weren't initially receptive to a full replacement. Thanks to Jeremy I was able to get a great new roof that I love, and it was way less stressful for me because he took the time to explain everything. Would highly recommend!

From first time of Chris Janecka contacting us, he was very professional and helpful in getting roof replaced. Chris worked several times (more than 4 inspections) with our Insurance adjuster to finding us an independent adjuster to fight our cause to our insurance. This whole process was over a four month process to the final of a great job the roof replacement. Chris was also a great contact to a contractor for our outdoor siding after having to replace our back door in last couple of days.

Chris with Lon Smith has been amazing and helpful from start to beginning. When our roof was denied he helped get another adjuster out. When that was denied he helped get another adjuster assigned. And finally we got approval of full roof replacement. Lon Smith roofing also replaced the roof on our rental property. They are very professional and white glove installation.

We recently had a water main break near our house, shooting water into the air and onto our roof. With the stones in the street it was like our own private hail storm. We chose Lon Smith to replace our roof because we'd used them twice before and found them to be honest, efficient and professional. This time it was more of the same: They replaced our roof including our detached garage in a day, and worked with our insurance company to get reimbursed for the depreciation. I couldn't ask for a better experience.

Bart from Lon Smith roofing was excellent. He walked me through my roof’s issues step by step and took pictures while up there so that I could see exactly what the issues were. He was prompt and courteous. I needed a few small repairs because of a roof leak and shingles that had blown off. He came out same day I requested it. Did a thorough roof inspection and the repair person was out next day. Great service. I would highly recommend.

During some heavy rain in August, what turned out to be a multi-year leak in my roof caused a portion of the ceiling in a bedroom to collapse, allowing water to drip on furniture. I called as soon as I discovered it. Even though it was after regular business hours, they sent someone to patch the roof within an hour. I turned to them again to do the work prescribed by the insurance adjuster and am very pleased with the results. Everyone with whom I dealt was professional, courteous, and thorough. This was not my first experience with this company, and I will continue to call in them when needed.

When I look at a potential company that I possibly want to secure for services, I look for a company that is ethical, honest, and has positive reviews are numerous business review platforms. Lon smith Roofing & Construction is that kind of company.
This company provided excellent customer service and fair pricing for the repair. The company representative Jeremy Nelsen was phenomenal! Jeremy responded to my phone calls and texts in a timely manner and provided me with detailed information on what was needed to repair my roof.
Once the work was completed, Jeremy also provided with pictures so that I could see the work done. To me this showed the pride the company takes in making sure the consumer is satisfied. Thank you Lon Smith Roofing & Construction!