Hackney Auto Truck & Fleet Services

My mechanic in South Austin closed their doors so I was forced to find a new one. Fortunately for me my girlfriend and her mom suggested Hackney Auto Truck & Fleet. I've been taking my 2007 Volvo S60 there for the past several years and love it! 225K miles and no check engine light on. That says a lot. You can expect a professional service at a great price with great communication throughout your expirience. If you're looking for a mechanic shop you can trust this is it. I highly recommend Hackney Auto Truck & Fleet to handle any of your auto shop needs.

Hackney is possibly the best in town.

I have two Toyota’s, a 2004 V8 4runner and 2015 Prius and I’m a picky kinda customer. I don’t expect perfection but I do expect good service, quality work and fair prices. Hackney Auto meets my needs and then some.

Pro Tips - be sure to tell your mechanic everything about your vehicle. Don’t hold it back if you worked on it yourself and messed it up. They’ll find out either way but if you tell them upfront you’re going to save them time and you’re going to save yourself money potentially. Also, for older vehicles in particular don’t expect everything to be perfect. My 4runner has nearly 200,000 miles on it and is still running strong but it definitely is showing signs of age.

What I like about working with Hackney is that I feel I have a shop that I can work with long-term. We go over all the things I need to be done to the vehicle and anything I can do on my own I will but any of the big jobs a save for them.

Overall my experience in Hackney has been fantastic and I sincerely appreciate their consistent quality even during the pandemic.

This company has successfully repaired several vehicles for me over the years, and always provided professional, reasonably priced service. Also, the owner takes good care of the staff, with masks and shields during COVID, and early hours during the Austin 100+ degree heat wave. I highly recommend Hackney.

It was a great experience EVEN with the numerous hurdles we encountered with my truck. They kept me updated the entire time , did everything they could, and there were no surprises. I would highly recommend Hackney Auto and encourage anyone to support a local small business.

This repair business is the best. Honest business practices and great work. I don’t know how else to say it.

Very helpful. Serviced my car within the promised time. Charges were reasonable.

I just wanted to give a BIG THANK YOU to Hackney Auto. They are a wonderful company. All in the office are professional, knowledgeable, and very courteous! They go out of their way to ensure their customers get the best service at a reasonable price. I have used them for a couple of years and recently had to take it in for loud road noise and tire balancing. I had taken it to the place I purchased my tires for tire balancing but then noticed my steering wheel would vibrate when I got to 65 miles an hour. I had wheelbearing and front axle issues and my car was way out of balance. They fixed it all and my car rides so smoothly now and without all the noise. Feels like a new car! A big shout out to Tommy in the office who assisted me. All in the office provide the same honest courteous service. Linda, the owner is always friendly and helpful and runs an excellent company. I highly recommend them for any auto needs!

Paul and the team were super friendly, it was easy to get an appointment, great with communicating and their prices were very affordable/comparable to a quick oil change place. Overall great customer service, we will be back.

A few weeks ago Hackney Auto did some work on my wife’s car. This past weekend we took a trip to south Texas to visited friends and I drove her car. I could definitely feel the difference in the way the car drove compared to before the work was done. They did a great job and I was really impressed with the results of their work.

I've always heard good things about Hackney Automotive. I've actually been here a few times too and I always get good fair service. Sometimes it can actually be hard to get your car inspected. Today I called Hackney and they said, other than around lunch time, I could come right in. I did and I got my inspection quickly done. I'll be back here for sure.

I started using Hackney about 11 years ago to service my motorhome. They did such a good job, and always treated me fairly, so now I take both of my cars to them, too. Linda runs an honest business, and they stand behind their work. Their pricing is fair, too, so I never feel like I'm being jerked around or ripped off. I've recommended them to friends and they've been very satisfied also.I also really appreciate that they have maintained a strict mask requirement during this pandemic so I have been able to feel safe in their shop while waiting on y vehicle.

Knowledgeable and steer you right. Always shocked how quickly I can be checked out given that they seem pretty busy.

I never thought I would write a review saying that I love an auto shop, but here we are. I took one car in to have struts replaced, a power steering pump and brake fluid pump resealed and fixed. Not only was the service great and everyone was a pleasure to work with, but I saved over $1,000 by using them instead of the other shop that evaluated the car.

It's more than just price though. Every interaction I have had with them has shown me they are honest and work with integrity.

I'll take everything to them from here on out as long as I'm in Austin. Couldn't be more satisfied.

Recently moved to the area and ran into a few car problems. I feel fortunate that AAA towed my car here. Austin and the crew at Hackney are professional, communicative, knowledgeable, and, most important of all— trustworthy. They went above and beyond with my most recent diagnostic and were thorough in every way. Not once did I feel like they were being dishonest or trying to sell me repairs I didn’t need. As l live here I’ll return to Hackney every time. I’ve never had a mechanic experience like this.

Seriously fantastic people. They helped me out of a really tight spot! Fixed my electrical system, and were fantastic about the quote and final cost. I'll be getting g my repairs and maintenance done here forever!!

I have used Hackney for over a decade (edit: 14 years) now, and even though I moved 40 minutes away, I make the drive to see them when I need big repairs. Edit: Well, they did it again. Awesome job with upfront and honest recommendations. I'm still almost an hour away from them, but I still make the drive when it's something more than an oil change. Best in Austin, hands down.

We’ve been using Hackney for years. They are beyond helpful and honest and the work they do is great. I always recommend them and totally trust them.

My wife and I have been bringing our 2 vehicles to Hackney for a little more than 3 years. What do we like? We like that they are honest, helpful, possess integrity (don't try to screw you out of money and give you good service at a reasonable price). If you think something is expensive.. or have questions as to what needs to be done.. they will explain it to you, just ask, without treating you like an idiot. We even bought a used vehicle from one of they technician's wives when it was for sale (you know that vehicle was maintained! and it was a single owner). I just can't recommend them enough.. let's keep these private businesses going in our neighborhood. Hackney is one of a kind and rarer to find with the passing of time.

Honest, excellent service. Brandon and Austin always take great care of me and keep me well informed on my repairs. They also offer reliable turn around times. Things come up, but I have never felt like they ever attempted to over promise completion times. They also offer me accurate repair estimates.

I have been a customer twice this month, and I can't imagine taking my car anywhere else for repairs. My dad has been using them for several years, but I'm a new customer. I have mainly worked with Austin, who takes the time to explain what is happening for this girl who knows nothing about cars. Everyone is friendly here. And the shop dog, Penny, loves belly rubs, so make sure you give her a few.