Rent-A-Center

Hello. I recently called the 500 W. William cannon Dr. Location and got Dwayne and what amazing service! I needed a sofa set and the last one I had gotten was not a good fit for my home or family needs. I informed Dwayne that I needed a material that was not like chanile and that cat hair wouldn't stick to it and that was wide enough for my big family. He sent me text pictures of what he had and prices immediately and found me the perfect set. He was patient and helpful and I am so happy.

I have had a great experience work with Dwayne and his team.

Shout out to John at this location, who answered the phone just a few minutes before store closing time and helped me rent a lift chair, with delivery THE VERY NEXT DAY in time for my return home from the hospital after emergency hip replacement surgery. He was patient, humorous, and helped me understand the arrangement clearly. The chair, an Ashley model, was delivered when he promised, and it is perfect. I am so grateful! Thanks, John!

I rented and bought a few items from this South First Store in the past year. Each time the staff was knowledgeable and helped me out with options. From Nelly, Kristi and now, John. My family and I went in today and were looking for a new couch. John showed us what he had in stock, and gave us a good deal. Really appreciated the service given by him and the store!! Will refer anyone to them.
Eric Valenzuela- customer

Best store in Austin. Store manager Nelly very helpful and nice and her employees Jon, Janie, Jamie, Roel are also the best too always working hard. Store is very clean. I never have an issue with them.

I've rented furniture regularly from this location to stage properties going on the market. I am consistently impressed with John, Nelly and the drivers who deliver the furniture. Professional, friendly, flexible and always willing to go the extra distance. I might be able to find more modern pieces elsewhere but you can't put a price on this quality of customer service. Highly recommend.

John (Manager) is AMAZING!!! We walked into the store yesterday & picked out our furniture, Nelly helped us out showed us the
New couch unfortunately the couch was broken & did not get delivered. I spoke with
John over the phone & he assured me it would be taken care if, he called me the following morning & said he had a brand new one & would be delivered later in the day. True to his
Word he himself delivered the couch . We are
Very happy with exceptional customer service!
Than you very very much John and Rent
A Center!!

These guys are always very nice! I've workwith them on several separate occasions and with out fail nice, helpul, understanding of how life can get at times. I say if you go in expect all of the above from anyone I've done business with but if you want a step above all that talk to Jon!

These guys are awesome. I've gotten ALL my furniture from them. John has a great team. 🖒 I highly recommend them. Ask for Nick or Tristan!!!!

The best rent a center I have been too. Has the best customer service, everyone is very friendly. The manager(Nelly) there is the best helped me with everything that I need, and Kristy an employee there helped me as well buy far the best customer service I have had!!!!!

Eva is the best, she helped me after having such an awful experience with another team member .

I recently purchased a bedroom set and the service was wonderful. Nelly the manager was so helpful. I recommended this store to my co-workers.

Always helps me with the things I need for my home and always friendly ! Luis is the best store manager !

Eva was awesome!! Extremely helpful and the sweetest.

Nelly is the best she got everything done right.. deliver was on time price was right... NELLY YOU ROCK

Easiest online furniture shopping experience ever!

Good customer service

Best store ever always Nelly the manager is awesome helps out allot

John at rent a center gave me the best service. Had the best experience

Great customer service and great deals...will get your house furnished for low prices.