AT&T Store

We went in to get our old androids (one of which was totally dead) updated to iPhones. Eric greeted us and continued to be very helpful through the process. He even referred us to a man that could help in getting the contacts and things off of the dead phone. Highly recommend this store.

Eric and Jacob have always been helpful when i come in. Henica is also a great help, they never cease to make me feel like I'm their friend. 11 Potatoes out of 6 tables.

Store Manager Henika and sales associate Eric were very friendly and professional. They helped me get a new phone and made sure all my data was transferred. It was a great experience at this store and I will definitely be back along with telling my family and friends.

Went in kinda late but eric is a nice guy they helped me get my plan set up far quicker than us cellular and i was out in 20 mins 🕺

I have been to this store 3 times in the last month. Henica & Jacob solved all my many issues. They were so polite & knowledgeable as I am quite the Luddite. They handled me with kid gloves. They are professional yet very easy to talk to & so friendly. I live quite a distance away but it was worth the drive. I feel like I made 2 new friends.

No wait. Eric Weiner is very professional and knowledgeable. I always ask for him when I need assistance.

Eric is the young man who helped me. He is knowledgeable, respectful, and personable. Give that young man a raise!

Good experience, was helped quickly and staff was very polite

I came into the AT&T store to get a quote to start cell phone service. Kalli, Jared and Henica were all very friendly and so helpful. It's so nice to have this store in our hometown. I will definitely be back to this store!

Hannah is the best. She absolutely is all about customer satisfaction and works every angle to help you get what you need. The management team is also top notch. I always know when I go there that Hannah will take care of us and never leave us waiting.

I’m giving the store, and the reps a 5
Star. But the ones above these reps need to give the store manager more help. She was all by herself on 10/11/22. Do you even read these reviews. Someone needs to, because one person can’t continue to do the work of 3 or 4 people.

I arrived at the store and it was a little busy. Henica was polite and very friendly, she helped everyone very professionally. I have never felt more comfortable and not stressed as in other AT&T stores I have visited.

I came into the store looking for a new iPad for my son and was greeted immediately. Henica was very helpful and helped me find the iPad best suited for my child. Marcel processed the order and set up the iPad for me. He was very patient and knowledgeable.

The customer service was great. And they helped try and make my payment a month cheaper for me. I will definitely tell anyone thinking about getting a new phone to hit up AT&T store. They were all friendly and looked for my best interest in everything that came or could come with the phone. I highly recommend this store, if there were more stars I would give them all of them.

Hannah at the AT&T store in Keyser Wv, was wonderful. She immediately waited on me, she was professional and patient with the problems I was having with my phone. She did numerous things to fix it. She solved the problems I had and got my phone working again without issue. She was polite and very friendly, she made me feel comfortable and that I was in good hands. I definitely will recommend the store and her with anyone I know to go to her and that store with problems. As well as myself I will return to the store if I should need anything else. Amazing service!!!

I highly recommend the Keyser store for all your cellular needs! Callie was very good at her job! She took care of me quickly and also the other customers that had arrived while I was there.. she is highly recommended. She was the only one working and took care of everyone of us quickly and patiently.. from here on out, I will be going to the Keyser store.

Henica was such a delight to deal with when my mother and our AT&T home phone box quit working and needed to be upgraded. Contacted AT&T costumer service and after hours on hold and numerous transfers and disconnects we decided to go to see Henica at the Keyser, WV location she had both boxes upgraded and working in no time! She made our visit an enjoyable one. Thank you Henica for a wonderful experience, keep up the great work.
Wayne - Moorefield

Best AT&T store I have ever been to! Kalli and Jared were super helpful and welcoming. Definitely loved seeing them and will keep going to Keyser from now on!

Absolutely lovely. Warm welcome and Kalli, Henica, and Jared helped with exactly what I needed. Very professional yet fun environment and I will definitely be going back!

Henica and Kalli helped my grandparents to
get new phones and they were amazing! They helped so much and taught them everything they needed to know about their upgrade. I highly recommend this location!