Tuffy Tire & Auto Service Center

Everyone at Tuffy in Oswego is professional 100%. I know when I bring my car it’s going to be in the best hands. They have always make sure I understand what’s going on with my car at all time. Make sure you stop on in, and you won’t regret it.

I’ve been a loyal customer for many yrs. As they’ve changed managers, service has faltered, but I am glad to say that the latest managerial change was for the better. They are BACK, baby! Thanks for the outstanding service, Kevin!

Great experience. I will taking my Jeep back for brake service.

Part 2. Kevin and his team are great. They fixed my brake problems. Changed out my axel and EVAP system. My Jeep is running SMOOTH. You can't go wrong.

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KEVIN is the new manager at this location. I have been going to Tuffy for years and he puts a new spin on the customer service side of the business. He excels in helping people like myself understand the why and how. I fully TRUST that he will look at what is best for us the customer. He is happy to answer a million questions (even if it is the same one 999,999 times.) He stands behind the tuffy guarantee to insure the work is done right. Lastly he respectful of your time and tries his best to get you in and out.

Kevin YOu ARE SIMPLY THE BEST. THANK YOU SO MUCH FOR TAKING CARE OF MY CAR. I wish I could give you more stars but google only allows 5.

Adam is amazing!! He told me exactly what was wrong with my car and had it fixed in a few hours!! Definitely a customer for life!! Thank you so much Adam for going above and beyond!

called in and I believe I spoke to David on the phone, super polite knowledgeable fellow, came in to get my tire/rim leak fixed. They had me in and out within 30 mins and the tire leak is fixed!! They do fast quality work for good pricing, I highly recommend this shop and will definitely be back if my vehicle needs any work in the future! RECOMMENDED!

This was my first time using Tuffy Tire & Auto Service Center in Oswego, IL and let me tell you they just earned a lifetime customer. I have been to countless auto repair shops and for the first time I can confidently say that I DO NOT FEEL TAKEN ADVANTAGE OF! Stacey went above and beyond in explaining exactly what their diagnostic test found was wrong with my Traverse and even went as far as taking my small children into consideration advising me what needed to be fixed down to what could just be a routine maintenance fix at my next oil change. Stacey worked with me with finding different payment options to make sure that I can make sure my vehicle was safe for myself and my kids. I'm screaming from the rooftops how happy I am with the service I received today and I am extremely grateful for Stacey at the Oswego Illinois location. You guys are amazing!

Great service, excellent hospitality, very friendly. I would recommend tuffys to anyone

Okay. So I originally went in for an oil change. The front desk, Chris, was super professional. Informed me that it would be half an hour later. Didn't have anywhere to be so said it was fine. It was an hour later and Chris told me he had some bad news. I was never happier to have paid a little extra for the oil change with inspection. They found my brakes were shot and the back ones weren't working at all. After learning I had work in half an hour after the discovery, they offered to take me to and pick me up from work since it was a short shift. My brakes were fixed for a reasonable price and they were willing to work with me. Now I have a lifetime warranty for the brakes and a good place to go for auto work. Highly recommend this place for their maintenance staff's courtesy and knowledge and the front end's staff courtesy. It was like visiting family that you enjoy talking to.

Service was excellent. Needed a tuneup, brakes (front&back) and full oil change.
Becuz the work would be a full day, Owen and the Tuffy team were great. Owen decided to have one of his guys take me home while servicing my car, and return to get me once my car was done. Owen ‘s consideration of my time was awesome.
And by the way Dashboard lights that was not working correctly are now back to normal. Super! Thank You Tuffy.

First time here and I kinda don't want to go anywhere else. This place was great. I'm not sure who the guy at the front is, but 10/10 customer service. The guy is hilarious and really down to earth, was honest and didnt try to push any extra services on me. Also came in without an appointment and was fine with waiting for a few hours but they got me in immediately.

Great Experience! Had an oil change for my car two weeks ago (which was 1,000 miles overdue for one, oops!) and the employee working at the front desk was really courteous and took my car right away. I am a graduate student so the last thing I wanted was to spend an hour getting doing something other than studying. However, they were quick to do the job (~ 20 minutes total) and I was very satisfied! The waiting area is also clean (which you can't say about all auto-repair shops) and the location is very convenient for me. They get the job done!

Very friendly and let me know what I needed and. Completed the work in a timely manner.

I recently moved to the area and have been looking for a place that I can feel confident going to and trust, this is it!!

I brought my Nephews car in for an oil change with that they did an inspection and found a cracked spring.

Glen the store Manager went out of his way to explain the situation was very thorough, knowledgeable and polite.

He was able to order the parts and quickly fixed my Nephews car giving me the piece of mind I have been searching for!!!

Thank you Glen, Stacey, Technicians and Staff, I just cant say enough good things about the quality of Service we received!!!

I highly recommend Tuffy Auto Service in Oswego Truly your car dealer alternative!!!

Owen really wanted to make sure the job was done right to my Chevy Cruze. He truly cared about the safety of my vehicle for my family and did not push any sales. He was able to thoroughly explain the problems with my vehicle. Owen was even nice enough to make some SUV recommendations for my future purchase! He will always have my business with all of my cars and I will always recommend him to others.

Got an oil change and a full fluid change. Super friendly and inviting staff, helpful, and Owen at the front desk was a great help. Definitely would recommend to anyone in need of car services!

I came here because of the reviews and they were right! 19.99 special for oil change and the woman who checked me in was super nice and got me in as soon as possible without an appointment. I'm definitely coming back and this is now my oil change spot!

Made sure to schedule an appointment fist and once I came in we got greeted and taken care of for an oil change, filter change and a free inspection. Upon the inspection they told me I needed breaks and two new discs. We couldn't afford it but Tuffy was willing to negotiate and we came to an understanding. Ended up saving a great deal. I recommended Tuffy Auto Service in Oswego to anyone.

This place is great. Owen was a genuine guy and really helped me out. I was away from my normal Tuffy after a break job and was hearing noise. Owen got me in and Ricardo figured out my problem quick. Had me back on the road home in no time. Overall great experience with everyone i talked to. Highly recommended.

I walked in today to get an oil change, with no scheduled appointment, and they got me in right away! I was very impressed with the friendliness, promptness, professionalism, and their knowledge. I would highly recommend this facility for any car issues! 😊