Hawthorn Woods Auto Service

I was recommended this place by a good friend when I moved up here. I know a small amount about car maintenance and I do what I can to keep up with it myself. From my first call, I was treated with respect and understanding. I described the issue I was experiencing and I they listened to what I had to say. They called me as soon as they diagnosed the problem and let me know they cost of repairs up front. I have yet to have a poor experience with them, even when I was broke the news about my 2004 being practically toast, I was given all the information and multiple potential plans of action for me to take. I definitely recommend this auto shop, and will continue to take my cars here.

I have absolutely nothing but amazing things to say about these guys. My family and I have been taking our cars to them for years and they have consistently provided the best service and quality of work that I have ever experienced. I trust them 100% with providing accurate estimates and taking the necessary precautions to ensure the best care for our vehicles. Highly, highly recommend if you are in the area.

Hawthorne Woods Auto is the BEST. Jon (the owner) is a reliable, trustworthy, and honest man. Same with co-owner Lukas. They have always been up front about what issues need to be fixed. Any time I ask "what needs to be fixed now, and what can wait/how long can it wait?" they answer honestly. Jon and Luke hire quality mechanics that work along side them, and they don't ask them to do things they wouldn't do themselves. I've been going here since circa 2010 and I don't trust anyone else other than Hawthorne Woods Auto to make sure my car is repaired and maintained!

Great, efficient service. Great people. Fair and trustworthy.

I live in Mundelein and called three shops to service my motorhome. No one could accommodate it. I'm part of a motorhome group on Facebook. I saw that Hawthorne Woods Auto Service is able to work on them. I immediately felt comfortable because the owner also is a camper and has a similar vehicle. I took it over there and the service was stellar. Easy and affordable. Communication was great and I will be back. Definitely found a place I can go back to and recommend.

These guys are great. I've taken my car their several times and never had an issue. Real down to earth people that take the time to explain whats wrong with your car so that someone like me, who doesn't know much about cars, will understand. Price is never bad, and they get the work done pretty quickly.

Hawthorn Woods Auto is the best auto shop I have ever been to. I have been there multiple times in the last couple of weeks. Each and every time I call in or show up they have been professional, timely, and appropriately priced. John, an owner, and West, the operations manager, both know me by name have been an absolute pleasure to deal with. I highly recommend this shop to anyone looking around!

Great guys over here! This is the only place me and my family trust to take care of our cars and not nickle and dime us! I have been taking my car here since I can remember for whatever it may be and they ahve always taken care of me! Had my car break down on the side of the road and John withers owner went above and beyond and sent me a tow truck to come get it picked up in great timing to! They kept me fully updated every step of the way a d was in and out of there for payment and full around check withing a few hours! Great family owned buisness!!!

Went to another auto repair shop place the day before and they gave me a whole list of “repairs” and I left feeling like I was being lied to. Took it to Hawthorne for a second opinion and I felt like they were honest and straightforward. I left with the repairs that I actually needed for a safe ride and felt confident with the prices and work done. Professional, honest, and reliable.

My husband and I have worked with Lucas and his guys for several years now, and couldn't be happier with them. Amazing customer service, fair pricing, efficient, and the job done right. I simply don't trust any of my vehicles with anyone else.

I've been a customer for over 5 years - they do excellent work for a reasonable price and are completely trustworthy. Always a great experience with Hawthorn Woods Auto Service!

Great guys at this shop. Recently came in for a pre purchase inspection of a car I found online. They were very helpful in helping my make a decision. I have also had different repairs done here and they did a great job and even gave me a loaner car while they were working on it. I highly recommend this shop

Brought my car in for a cat back exhaust and caliper cover instal. Hawthorne Woods Auto Service completed the job in a timely manor and my car looks and sounds amazing. Excellent customer service, trustworthy personable people and outstanding prices. I highly recommend Hawthorne Woods Auto Service for any auto related needs.

Wonderful owners! They do top quality work and extremely fair pricing.

We won’t take our cars to anyone but Hawthorn Woods Auto Repair!!!

Taken my cars here multiple times. I trust these guys as they do a good job assessing issues and are quick to finish repairs.

Jon and the rest of the crew are great people! Friendly, knowledgeable and fair. We have had them work on everything from a 1970 Chevelle SS with an LS5 engine to a 2015 Jaguar so they cover a broad spectrum of work.

Great service. Highly suggest going here if you need a mechanic.

Quite satisfied with transmission repair, cost was very reasonable (R&R of TCM and reprogramming). Highly recommend, trustworthy and knowledgeable owners and staff, pick up AND delivery was a huge help!
Thank you!!!

I really like the people here. They know their work, and are straight forward about what needs to be done. They have accommodated me a couple of times when I had emergencies, and they're very good at their jobs!!

Luke and Jon are great guys whom have always offered #1 customer service. Convenient drop off and pick up times which are very much appreciated!

Great customer service! Got my car running and sounding like brand new again in no time! I definitely will return.