Serra Chevrolet Saginaw

We have gotten a few cars from here. Always have a great experience. I have recently got two new vehicles from Joe Cavasoz. He was amazing and helped with my husband and his new lease as well as a buy and trade for myself. I recommend him and this place in general. Everyone here is great and I will work with you.

All around great service! Caleb was awesome and stayed in contact with me every day as we dealt with things out of his control (part shipped and got held and took extra days to get there). He helped me get financing and I came home with a new to me vehicle. Thanks for the new ride!

OMG….Let me tell you all things are possible with Joe !!! I went to Labadie in bay city and they wasted my time and played run around games with me. I got referred to Joe and gave him a call and he came in on his DAY OFF and got me together with better price better rates better service thank you so much Joe. I will be referring him to everyone!

We had the best customer service with Mike. He was so friendly, knowledgeable, down to earth, overly willing to help and truly invested in his customers. We were very impressed with his responsiveness and accountability. The buying process was quick and smooth sailing. Hands down would return and buy another car from him.

Terrific experience from start to finish. my sales person (Nicole) was very knowledgeable and had an outstanding personality. She honed in on what to I needed and was able to secure a great vehicle for me with a payment I could afford.

The team was excellent to work with and went above and beyond to make sure I got the truck I've been dreaming of. Special thanks to Cody Provow for keeping in constant contact with me throughout the entire process. Never had such an easy time buying a vehicle. Highly Recommend! Will be returning at some point

My check engine light on my 2021 Colorado came on and I could not get into my regular dealership so I contacted Serra. They were able to get me in and quickly determine the problem. Cam was great to deal with at the service desk. My truck was fixed the same day. Serra may become my new regular dealership. Thanks!

Took care of a almost impossible situation and got me into a family friendly and reliable car. Building my credit score and kept my payments in reason. Thank u herb and Tessa for the hard work and dedication 🙏

We had a very enjoyable experience at Al Serra. Our sales rep, Ivan Miller, was very helpful and informative. I love my new vehicle and would definitely go back to Ivan Miller for all my vehicle needs.

I had an issue with the engine that needed repairs, The extended warranty company tried to create problems, service consultant Doug Haas defended the case like it is his own car and problem that was impressive and best customer service, I was happy the time and quality of the work, problem is fixed now, she is running smoothly. I bought all my cars from the same lot and trade with the same people since Draper, I am planning to try 2025 Rav4 next year, I appreciate all you do and you did. Thank you. A+++

Great overall service, great cars, great prices, this was my first car purchase and it couldn’t have been easier

ask for joe Cavazos he’s the man

I would refer anyone to Serra to buy a vehicle. I have trusted Bob Wainright to help me out with the last couple vehicles I had. He is very helpful and will go above and beyond to make sure you get a vehicle that makes you happy and is within your budget. I truly appreciate his honesty and answering any question I had. I also want to thank Ivan the sales rep that took over and helped me while Bob was on vacation and the business manager Tessa. They are awesome. You all were so kind and helpful. Thanks for working so hard to get me in another reliable car. You Rock and I'll be back again😊!

The buying experience was the best I’ve ever had. Joe Cavazos was awesome. Did everything to help me out. Chris did everything he could to get me the lowest price he could. Would recommend to anyone looking to purchase a new vehicle.

Herb is seriously the best! He worked so hard to make sure I was satisfied with everything and was just beyond incredible every step of the way. As someone who is new to the car buying process, Herb definitely made me comfortable and at ease throughout my entire experience. I cannot recommend this place enough!

Doug was great to work with. He walked us through every step ensuring we were comfortable with our decision. Everyone we worked with was outstanding!!

I went in recently to service for a recall software issue on my 2023 Tundra TRD PRO after 3 months of ownership and to check on the bedstep that had been backordered when I got my truck! AJ was who sold me the truck and was easy to work with and easy to talk with! Joe in Service took care of me and was very kind and courteous as well! The recall was taken care of, and my bedstep now just came in to get put on! I'm very happy with my truck and all-around assistance from this dealership!!! With this being my first Toyota and first truck, I will say I am more than happy with the overall performance and amenities it came with as well!!! Coming from driving a 2020 Subaru WRX STi, the Tundra is now my daily, and the STi has become my summer vehicle! There are so many features. I'm still learning and can't wait to take it off roading this summer and fall!

Made my first big purchase today and Joe Cavazos made it so easy and stress free! I highly recommend everyone to go see him. Jeremy in the finance department was also super friendly & eased all the stress I had about experience. Overall it was a great experience!

5 ⭐’s for Joe!!

The repairs on my car were fabulous!! The car looks brand new again after being in an accident and having the front end damaged. Serra Chevrolet of Saginaw not only repaired the damage but cleaned the entire interior of the car as well.

Thank you to all who worked on my car and did such an awesome job!! Serra Chevrolet will always be my go to for any work needed to keep it looking great and running smoothly!!

I want to give a big shout out and thanks to Joe Cavazos at Serra Chevrolet. He made my car buying experience smooth and pleasant. I would highly recommend giving him a visit if you are interested in a new vehicle.

If I could give them 10 stars I would!! This is the most honest, trustworthy and dependable car dealership I have EVER been to. After my paid off 20 year old daily driver completely broke down on me for the last time, I was devastated and felt I had no hope. I knew I had to get a new vehicle stat and had no idea where to begin. I made a call to Patrick at Serra from a referral and he worked tirelessly to get me approved for my new car. It took just shy of a month to get me a deal but it was DEFINITELY worth the wait. I didn’t make it easy for him either with my horrible credit but he was able to get me within a payment I can afford! He was able to get me into a wonderful car at an amazing price and I couldn’t be happier! Patrick was extremely professional, kind, thoughtful and honest. He made this experience a positive one and I would recommend EVERYONE to purchase a car from him. I cannot say enough positive things about Patrick and his dedication to the customer. It can be very scary to walk-in to a car dealership with no idea what you’re doing or what you’re looking for and even if you’re going to be treated fairly. I was instantly put as ease by his level of care and professionalism. He seemed to know what I wanted before I even did and didn’t stop until he got it for me. I want to also shout out Mrs. Tessa as well. She was the one that helped me sign all of the paperwork at the end. She was professional, courteous, kind and over explained everything as I had a million questions. You can tell that she really knew her stuff and had been doing this for a very long time. I appreciate her kindness in the times I was very overwhelmed during this transition. I would also like to highlight the manager, Scott. He was extremely kind and professional and even cracked a joke to put me at ease when I was feeling overwhelmed with the situation! In conclusion, please do not go anywhere else to purchase your next car! Go to Serra and be treated right! I’ll see you guys when I’m Ready to trade this new baby in!