Jana DellaFlora - State Farm Insurance Agent

I always have an exceptional experience when dealing with State Farm but what stood out the most was KeAnn's unwavering dedication to helping clients. She was consistently helpful, addressing my inquiries with patience and clarity. Her approach made navigating the complexities of insurance policies feel more manageable, and she always took the time to ensure I fully understood the information provided.

The excellent customer service extended beyond KeAnn to the overall experience with the company. The responsiveness and efficiency of the support team were commendable. It's reassuring to know that a reliable and customer-oriented team backs up the insurance coverage.

In summary, my experience with this insurance company has been nothing short of excellent. I highly recommend them to anyone seeking reliable coverage coupled with top-notch customer support.

Easiest way to buy insurance! I let Josh know I wouldn’t be available by phone very often due to my job, so he went through everything with me by email. Answered every question I threw his way. I was with GEICO since I was 18 years old and they just kept increasing my rate for no reason and then I bought a brand new car and the rate was outrageous. I bundled renters and car insurance with State Farm easily and hope to be with them for a long time! Thank you!!!

Annie's is just fantastic at customer service and getting what's needed done.
Very company knowledgeable and truly cares about how and what is best that can be for the client.
Super personality and truly works for the client.
Truly a top reason I'm staying with this Agency and State Farm
Thank you
Les Saunders

Josh Burnham is absolutely fantastic! He is extremely knowledgeable, informative, personable, and patient! He helped me select the right auto and home insurance bundle to fit my family's needs and saved me a considerable amount of money. I am so grateful I made the decision to switch to State Farm Insurance, and I highly recommend you do the same!

I had a very smooth experience purchasing my auto insurance. I was a customer on my parent's insurance leading up to this and always had great service. Josh was very helpful and I look forward to receiving the same, exceptional service from everyone at the Pickerington location.

Jana and her team always provide excellent service. Last week I had the pleasure of working with Annie, who went out of her way to make sure all my questions were answered to my satisfaction.

I needed insurances transferred over in my name and what I thought would be a time consuming and stressful process, turned out to be very quick and simple thanks to the help of KeAnn. I'm very pleased with how the process went and I'm looking forward to my future encounters with State Farm to be the same.

The staff here are incredible!
They know how to treat their clients
with dignity & respect & always return your messages immediately!
I’m glad I found Jana!
She knows her business!!!

Jana has been my agent for 2 decades - and for good reason.
Friendly and dependable service at a reasonable price. Jana and her team just can't be beat!

Josh is amazing! He is very friendly and knowledgeable about all of State Farm's products. He helped me save over $30/month on my Auto and Renter's Insurance.

Jana and her location of state farm have been amazing over the last 30 years. They have provided great service and have been very helpful when it comes to questions or concerns I might have.. thank you for all you and your staffs do..

finally, I am home I knew I was going to walk away with a new insurance company. I was referred by my cousin who has been with this insurance company for a long time. Annie was very knowledgeable, intelligent prompt, and kind. Thank you for all of your help. I really appreciate it.

The De Laflora office is amazing. Annie has gone above and beyond and the whole office alone, treats you like a neighbor. 10/10 recommendations if you need insurance or just good people to talk with. Thanks y’all

Josh is amazing! Thank you again for helping me save money on my auto insurance. Looking forward to being a long time customer

Annie at State Farm has been so helpful to our family. She really works hard at getting all the discounts.

I really enjoy having conversations with this branch especially. They always are the most friendliest professional individuals I have met in a long time. They definitely want to help 😊

Very good people to deal with very friendly staff very reasonable prices and they take the time out to get the best package that suits your needs. They don’t mind taking the time out to make sure you’re happy customer leaving there highly recommend them.

Excellent service from Josh just got a great life insurance policy and great health.

Annie OCO is very professional staff and helpful at the State Farm insurance
I thanks her very much
December/19/2023.

I've had State Farm for over a year now...and I can honestly say they've been nothing but incredible to work with. They truly care about your problems and they truly try their hardest to get you the best results. I've talked with Josh and Annie the most, and let me just say...they are incredible and just a burst of good energy. I would recommend State Farm to anyone who's trying to make a decision on what insurance to get. Keep it up you guys!!!