Jerry Sibley Plumbing, Inc.

If I could give them 10,000 stars I would. I had a renter at my unit with a clogged kitchen sink on Christmas night, water pouring out of the sink because of the dishwasher running. I called 4 companies, left messages, called this company and not only did they answer immediately, but the on-call plumber called me within 5 minutes and offered advice and troubleshooted. He was available to come Christmas night but I told him it would be fine for them to send someone out the next morning. Despite being absolutely busy after the holidays, they sent someone out FIRST THING and fixed the kitchen clog! WOW. I cannot possibly ask for better service. I will never use any other company again. These guys are friendly, DEPENDABLE, PROMPT, and professional. HIGHLY RECOMMEND.

We had a pipe burst on Christmas Eve. Sibley responded as soon as we called and sent a fabulous plumber named Austin at 8:00 am on Christmas day to fix the leak. It was the best possible Christmas present. Austin was incredibly efficient and helpful and we had water again by 11 am. Thank you Sibley and Austin.

I have been using Jerry Sibley plumbing for 20 years and can recommend them very highly! Very qualified to get any job done and are very professional! Show up on time and pay attention to cleanliness and detail!

They were extremely quick to respond and get us up and running again. It was extremely cold for the two days it took to order the part and get it installed so they gave us some space heaters at no charge. Courteous, friendly, effecicient, and proffesional. Highly recommended!

I had a great experience with these guys. Really recommend

Great fast services

Called them for a boiler repair. They promptly assigned the ticket and the serviceman showed up right on time, the same day. He was very well experienced and was able to trouble shoot the problem immediately. The system needed a slight pressure adjustment and heat was restored. He was on site for less than 30 min. So, great and prompt service. Be aware that they have a minimum charge of 1 hour for labor, billed at $148.

Quick and responsive, billing was really late though.

I made appointment to have a valve replaced and a shower head raised. They couldn't even get me an appointment for 5 days. Then they didn't show up at the proper time. When I called they said they erred on their scheduling and couldn't complete the job by 5 pm unless I wanted to to pay over time!! Rescheduled for Monday morning 8:00 am, it's past 9:00 am. They also said it would take four hours to do the job, a plumber friend of mine said it should take less than 2.

Watch their billing process. They fraudulently billed me for more hours than they were there. Had 2 guys (a licensed plumber and a helper) come in to unclog a main drain. They were there less than an hour. My bill arrived a week later with hours billed at 4.75 hours. It took 3 phone calls and numerous emails to get the service hours to only 1 hour each and the final bill still wasn't right. They billed for 2 licensed plumbers and not for one plumber and one "helper", a $40 difference in cost. Paid it anyway but will never use them again. MY ADVICE IS Don't allow them in your home unless you have security cameras to track their time working or you are home to watch the clock. My neighbor had a bad experience with them too.

Historically I had good experiences with this company. A year ago they serviced my boiler and "recommended" replacement. They later quoted a price to replace boiler/water heater. I then scheduled an annual servicing and they waited until day of service to inform me that instead of recommended replacement that they would refuse to perform any service. Was not communicated during the year since previous service nor was it communicated when the estimate/quote for replacement was provided. Massively unprofessional.