Hopsin Cleaners

These people are literal LIFESAVERS! I was helping my friend with her wedding dress to try it on and unfortunately it was too long and the sides were too long as well. My friend was freaking the F out! We had to resort to going to a dry cleaners or seamstress to help! That's when Hopsin stepped in, I looked around the area and called them, Norma, a lady that works there answered and she said she would love to help us. We ran to the cleaners and were praying that this wedding dress could be hemmed and shortened. When we got there Norma was very professional and courteous, she just knew how much this dress meant to my friend! She measured her and said she could have it done within two weeks and we were relieved.
2 weeks later we come back and Norma has her dress displayed already! It was PERFECT! 🥰 When my friend tried on the dress she was so happy she almost cried. When it was time to pay we thought we had to pay a fortune since she hemmed, shortened, cleaned and pressed the dress but it was actually very much less than we thought it would be! Norma and Victor have our hearts and this will not be the last time we show up! Thank you so much Hopsin!

Did a beautiful job with my wedding dress!

Always very kind and fast. I've had many items hemmed and repaired, and they've come back just as I'd like them. I also had a red wine vs. tan coat disaster, and Hopsin managed to make the coat look like new. I'm pretty sure they used magic.

Amazing! I dropped my daughter’s orchestra dress off hoping they could have it cleaned for the next day. They called me 3 hours later saying it was already done. Beyond pleased!!

So affordable! I highly recommend especially for any alterations you may need, they are super easy to work with and so kind. :)

Hopsin Cleaners has new owners. They are SO kind. I can't recommend them enough.

Normally is a fabulous seamstress. I highly recommend her tailoring.
Beth

Nice customer service
The persons it’s on the register it’s really nice person she always be nice with the customers and smiling person the clothes always it’s ready and presentation

Great dry cleaning! Blazers look new!

For 3 years I have used them and are very happy with the level of service and our items always come back in great shape.

Out $3000 for ruined sheepskin rugs. The 8ft x 11ft rugs shrunk several feet in each dimension, and are matted, It looks like they just sprayed them with a power washer, and dried them in a kiln.

Initially they agreed to give me a $3000 credit to pay for the sheepskin rugs they ruined. I showed the owner the rugs, in person, in my home, and he proceeded to tell me that he cannot give me a $3k credit, because the rugs were "used", and were not worth $3k. The most he would give is $1700 in credit. These are expensive large Overland rugs, and you cannot simply pick up a 8ft x 11 ft rug at the local thrift store. We showed him the current online prices, and he still refused.

I also had an 8 pelt rug that was ruined, showed him this, right next to the identical 8 pelt in good condition, and he simply blamed his mystery "supplier" that he apparently farms all his work out to. This is another bad business practice, simply pawning my cleaning to unknown mystery companies that he never disclosed. He said the company charges him more than what we paid him, and he was supposedly doing us a "favor" to keep our business.

Over the years, we have used Hopsin for all our dry cleaning and large item laundry needs. It started out very well, and I appreciated that they will come to your home and pick up and drop off your dry cleaning / laundry. However, we have a cleaning service clean our home every week, and the owner was making side comments about how dirty and unclean our bed sheets and other items were, and she recommended we stop doing business with Hopsin. But because they were so convenient, we stayed with them for years. We even stayed with them after they ruined our Saatva foam pillows, and after several stinky/moldy loads they would occasionally return to us, and of course, charge us full price every time.

But this was a game changer, after the rugs were ruined, and they failed to even do what is fair, and credit us the $3000 for future services, which since we spend $300 a week with them, would only take 10 weeks to make up. The owner even said he doesn't want to lose our business, and "the customer is always right". Maybe he should take his own advice.

I wish he would have been more transparent about the rugs, and said he has no idea how to clean them, and he doesn't know anyone else that can either, except for a guy in his garage with a power washer that he will send the rugs too, with no promise that the sheepskin rugs will even make it to the other side. Then, maybe I could have made an informed decision, and not give him our largest rugs for him to ruin.

I took my daughters’ bridesmaid dresses in for my sisters wedding. I think the pictures speak for themselves. Honestly I’m more upset that when I approached the employee (I apologize I do not have her name), that works there that she slammed her hand on the desk and told me that she would not give me my money back. And kept interrupting me about how she did her job. I have stains and holes on the back of both dresses and threads everywhere. Clearly this is not how you alter a dress. I brought it to Hopsin with over 4 weeks until the wedding. I know have 10 days to resolve the issue of 2 ruined dresses and am out of $100 for the alterations and the money for both dresses. I am extremely disappointed and cried the whole way home since I have to wait til Wednesday to discuss with the manager any resolution to this bad situation.

Terrible experience. Paid $50 to have patches put into pants. Just trying the pants on every patch failed and pulled out. Dropped the pants off again to the tailor and was told to come back in a week. Came back to get them and then was pushed back another week. Showed up to pick up my pants and was told to take them with me as the tailor was sick. I asked for a refund as all of the work failed upon trying pants on and was refused a refund.

Shrank my suit multiple sizes. It is completely ruined. I brought the suit back in to ask what happened and the lady was extremely rude and took zero responsibility for what was clearly her fault.

Hopsin cleaners damaged an area rug and did not take responsibility for the damage. I did not request a replacement for the rug or any compensation other than a refund for what I was charged which I think is more than fair.