Banner Bank

Amanda Martinez met all of our needs and accommodated our many questions regarding business banking. Her thorough knowledge of all the processes we would need and use gave solidified our choice in banking with Banner Bank. She is also an enthusiastic supporter of our local community. Thank you Amanda for your continued care and support...

I was unhappy with my old bank. And I contacted Amanda Martinez from Banner Bank. Amanda helped me open a new account. The people at Banner Bank are very professional and made me feel very welcome and on top of that very important. I will tell all my friends and family to consider going to Banner Bank.

Amanda Martinez at Banner bank is a welcome ray of sunshine in the
banking world !!! She will go well beyond to service your needs !
Impressive and knowledgeable to earn and keep your business ! Highly
recommend Amanda !

Banner Bank goes above and beyond to make the customer happy. They live, eat and breath customer service. In today's world with the way big banks treat their clients, this is priceless...

I've been with this branch for about 5 years. I really enjoy their friendly personal customer service .

Angie B. in business banking was absolutely amazing to work with. Her follow up and follow through was second to none.

I went in to set up a business bank account and Ashely Flath was very very helpful with everything I needed! I would promote this bank and banker to all of you!

Excellent customer service, good banking ethics, great perks, quick service. I'm well pleased!

I really like that they call if there's a problem with my account so I can fix it that day and not get fees. Good luck getting that kind of service at any other bank. The only things I wish they had were a better speaker for the drive thru window and an ATM that took deposits. Oh well, the great service makes up for those minor details.

My father died leaving my mother with less than nothing. I needed her to be able to deposit money into my account so that I could take care of funeral expenses. When my mom opened an account with an emergency stock withdrawal Banner Bank held onto the money for several weeks. Better Bank? Better ideas? More like bend you over a barrel Banner Bank. As soon as I'm am certain that no more of my deposits are going into Banner Bank, Me, my mother and a couple of friends I recommended Banner Bank to are going to close our accounts. Who needs this kind of aggravation, being treated like criminals.

The tellers always give me attitude and at first I didn’t think much of it I tried to be as nice as I could however their attitude didn’t change. They have also denied me service on transferring funds when every other branch has assisted me in that. This branch has to probably be my least favorite to go to.

Never in my life have I been treated so horribly. Ashley was highly unprofessional. I opened an account online and deposited my payroll check. Their system released my funds and the next day the froze my account. No one called or emailed. I had to call for any update to my account. Then the locked me out of online banking so I couldn’t see if anything had changed. She kept telling me “if the check doesn’t clear” I work for a large company so I knew the check wouldn’t bounce. I waited another week, and still no call even though she said someone from the 164th branch would. I called this morning and guess what, the check didn’t bounce but they said they “received approval from the fraud department to close my account”. By the time I got from my house to the branch they had closed the account without me there. Again, horrible customer service. I wasn’t greeted or anything. Just threw some paper at me and said I could cash the cashiers check if I wanted to and she left. I would strongly advise against doing business with them.

Leaving a bad review is usually my last resort I typically never do this, as I am a business owner, and I understand people to be really nitpicky, but this has gone on for too long. This branch is really biased towards a certain group of people. My employees are scared to stop here they often feel mistreated and discriminated against In the French, I have been a customer of this bank for multiple years. This is where I started my business and to me it feels like home. The other location at the blank has some of the best financial advisors I’ve ever spoken to, but this location is the absolute worst to me and to all my employees I don’t understand how some people can be so discriminative towards customers.

Very much disappointed in this location. Card was stolen so I got a new one and didn't know was in negative until later. Bf transferred me money to be out of negative, so I get a card and right after the person who gave it to me cancels it. Not even a call or nothing. Tells me I have to come get new one. Although I live in Portland this is closest one to me. Disrespectful to not say anything while I'm getting my card. Like it wasn't already enough I had to wait all weekend to even fix my card problem

I went in to get a simple account statement printed out. The 3 people working at the counter apparently could not help me and I needed to talk to the personal banker. She was on the phone so I waited. 10 minutes later after listening to the personal banker talking the same phone call about her upcoming trip to Las Vegas, I finally asked the 3 people at the counter if they seriously couldn’t help me. I was told no. I then left. It seems absolutely ridiculous.

I have had horrible experiences with Amanda and the staff at Banner Bank. Amanda specifically is short with you and speaks with a smug condescending tone. Horrible customer service all the way around. I Gave them a chance for the last year and there has been no improvement. I will be taking my business elsewhere.