Les Schwab Tire Center

They are the BEST! I always feel welcome and heard. The staff is fabulous. I met with Ms. Clark and the team. I had a simple issue to fix, but it was critical as I was on a road trip from Canada to South Salt Lake City. I can't recommend Les Schwab enough. You won't be disappointed.

I have probably had 20 flat tires repaired by Les Schwab over the years.
I always request they put the original tire back on my vehicle.

This is the first time ever that they have put the spare back under the truck!

Thank you so much!
One more good reason we moved here!

They saved me in a short amount of time before closing for the weekend. Loose lugs stripped out the wheel and studs on my travel trailer. Struck out finding parts at local stores. They went above and beyond by scavenging old parts on their shelves and found what I needed and got me a new wheel and tire too at a great price. Quick efficient service. I’m impressed that they saw it through instead of shrugging me off. They’ll get all my business.

These guys work their butts off ALWAYS! Even if it's not snow change over time. They are kind, polite, knowledgeable. It upsets me that people are not being nice. Everyone has a bad day once in a while!!

I've bought all my tires at Hailey's Les Schwab Tires over the past 24 years.
With locations all ovever their services are the same no matter which location your in need of help like flats or replacement tires.

I first went to Les Schwab Tire Center in Hailey last fall after the local Subaru dealer told me that I had a nail in the sidewall of one of my tires that they could/would not fix (and tried to pressure me into buying a full set of tires on the spot!). Natalie at the front desk was EXTREMELY helpful in getting me in quickly without an appointment, and the technician called me back within an hour to say that they’d fixed the tire. What’s more, when I went to pick up my car, Natalie said there was NO CHARGE!! Needless to say, when it became apparent to me this spring that the tread was wearing thin, I went back to Les Schwab to buy new tires. Once again, without an appointment, I was able to get same-day service, and the sales rep, Chad, was very friendly and helped me make the right choice for my car. I cannot say enough good things about this local business; they treat their customers with the utmost respect and offer superb customer service. Way to go, Les Schwab!!!

I'm so incredibly impressed with Les Schwab. I went out to Baker Lake over the 4th of July weekend, which has a pretty rough road out to the trail head. One of my Jeep's tires ruptured, so I popped the spare on and made it back into town with no issues. I brought it into Les Schwab on Tuesday, and they took the flat tire and repaired it while I was still able to drive around. Wednesday around noon I dropped off my Jeep to have the fixed tire bolted back on, and it was ready a few hours later. The best part of all, the entire process was free of charge since those tires originally came from Les Schwab! Special shout out to my man Caleb who was super cool and friendly both times I came in to the service center.

I brought in my car with a bent wheel, expecting to pay several hundred dollars and wait for hours. Carter returned my car within an hour and came up with a clever solution to rebalance the tire without replacing the wheel. The whole experience was so much faster and cheaper than I expected. Significantly better service than other tire repairs. I really appreciate the help!

Traveling through Hailey. Had a blown tire on our RV. Caleb got us fixed up fast appreciated his help. Thanks les Schwab.

I was so grateful for their help! I got a flat right in front of their store. I had my 2yr old and our puppy with me. It was the first snow of the season, just bad luck! They helped me get my spare on so I could get to where I was going and put a new tire on my rim while I was gone. It was very easy and they were all really nice. I will definitely go back. The tech Matt was awesome!

Mechanics aren't restaurants where everyone has different taste.

They either fix the issue at a fair price and get a 5 or they don't and receive 1.

Another shop in town diagnosed an issue I was having and sent me to Les Schwab as they didn't have the tools.

Unfortunately they diagnosed it incorrectly.

Fortunately Chad at this store took the time to actually drive the truck, diagnose it properly, and fix it, without doing unnecessary work.

In the end I paid nothing for the fix and for a half hour's worth of labor for an incorrect diagnosis.

I was on my way home - a 3 hour drive - and got a low pressure light. I didn't want to get stuck out in the middle of nowhere with a flat so I stopped here to get it checked. Was told it was going to be 1 1/2 hour wait but they were done in less than an hour. All 4 tires were low and my spare was at 15 psi. Very much appreciate their prompt service.

This Les Schwab location came in clutch! We had a rental car from Fox Rent A Car (btw don't rent with them if you're reading this) and Aaron and the others at Les Schwab saved the day by getting us four new tires and back on the road in less than 3 hours. Aaron was so awesome and I wish I had been able to thank him in person for putting up with the rental car company rep and all of their little requests. We greatly appreciate the customer service we received from all of you at Les Schwab and we are so thankful you all were able to help us in a jam. We're now dealing with the run around with the rental agency, but this place was a welcome relief from our car troubles.

They were so friendly! We had gotten a flat tire while on a 2 track and didnt feel like hassling to get the spare tire on with a 5 month old baby in the truck with us. They got us in fairly quickly. We grabbed a quick bite to eat and came back to get the truck. They charged us NOTHING! We were thankful for their generosity and will definitely be returning to Les Schwab for future business.

First let me say, Tammy is always great. She is superb at customer service. Chad, the manager, is also pretty great. Now the not so great stuff: no alignment/wheel balancing was done when I purchased $750 of new tires 5 weeks ago. (SEE BELOW FOR UPDATE) My car is wobbling. ("Oh, you have to ask for that specifically," is what I was later told. Seriously??) I have gone in 3 times now (at different times on different days) to try and get an alignment and each time I'm told I need to leave my car there for the full day. That's ridiculous. I'm very frustrated. I live 30 minutes out of town and they don't take appointments. And the new young lady working at the front corner is not friendly. She acts like every customer is putting her out. Had I known it would be such a hassle to have my car drive smoothly after new tires, I would have purchased them at Costco for much less and the same not-so-great customer service. In the meantime, I still need to get my new tires balanced and not sure what to do...
UPDATE 4.5 hours later: Manager Chad called me on my cell to see how we could fix this situation. Luckily, I was still in town and could return. Turns out my wheels WERE balanced when I bought new tires (a different employee had told me otherwise) and the problem I'm experiencing is not from the tires but from the road. Nonetheless, Chad got my car up on a rack to check alignment. I never expected a call back so quickly and am very pleased with how this was handled. Sure, I got some bad info from another employee but hey, everyone makes mistakes. It's how we respond to mistakes that make the difference and Chad responded like a champ. I have revised my 3 star rating up to 5 stars and look forward to returning to this location again in the future.

There are very few businesses I've ever patronized that are as exceptional as this Les Schwab. On their wall they have a banner reading, "Doing the right thing matters." They believe this and hold themselves accountable. They are a paragon for exceptional customer service. Thank you to Caleb for exceptional service today.

Okay so, my 80 y/o mother took in her 2006 Ford Focus to have the parking brake checked — (I believe) it somehow got jammed in the ON position (I can’t really know for sure - you know how mom’s can be when explaining “technical things”).

Well, I believe it was an Emily who quoted my mom around six hundred bucks for repair... moms being moms; she was confused as to why it would cost so much — but hey, she needed her vehicle, so she had to get it done.

Smash cut to the following day — she calls me around 4:30pm (I live in CA) and she was a little more amp’d up than she usually is — she told me they fixed her car, and they only charged her “a little over a hundred dollars... AND they were nice!”

I was so happy to hear my mom tell me she had a good experience with an auto mechanic — that I had to ask her for the shops information, just so I can come here and give them 5 stars!

Thanks Les Schwab (Emily too) for treating my mother well!

You guys earned 5 Stars!

Traveling through and had belt separation on two tires. They were very busy but got the job done. These guys and gal's we're great. Even gave me a hat for having to wait. Ever need good service when near Hailey, stop by for great Les Schwab service.👍👍👍👍👍

My vehicle started showing multiple alert lights when my family and I were visiting from Portland, OR. Only one concern involved the tires, but the folks at Les Schwab in Hailey, squeezed me in immediately and thoroughly checked my entire vehicle for additional problems. They were extraordinarily courteous and kind, and when "Junior" informed me that there would be no charge, I felt like I had entered an alternate universe. The technicians at Les Schwab went over and above, and then some, to alleviate my concerns and allow us to continue to enjoy winter break. Many thanks for the exemplary service!

It was the day before my long drive home to Seattle and I got a low tire pressure indicator on my dash. I found my right rear tire was losing air, but couldn't tell why. I drove in to Les Schwab in Hailey where, in the space of an hour, they found there was a screw in my tire, patched it, and sent me on my way - all for no charge, even though I had not bought my tires there. I can't thank them enough - and I recommend them to anyone.