Ketchum Auto Inc

What a knowledgeable, friendly company. While on vacation I had a battery problem. He immediately took care of it and reset my computer. Plus, he gave me some maintenance tips on my car which were very welcome. Wish more companies cared as much about customer satisfaction. Thank you!

I’ve been going there for a little over a year and they are amazing! Reasonably priced and amazing to work with! Communication is great from booking the appointment to getting a call saying that my vehicle is ready for pick up! Highly recommend these amazing guys to work on your car!

After taking my Honda Odyssey to at least three other mechanics (including the dealership where I live) these guys were the only ones that actually drove the vehicle to find out what was wrong with it. In two hours they figured out that I have a defective tire. This has been an issue for years, and I've spent more money chasing it than I care to admit. For less than a hundred bucks these guys solved it in two hours. And they're cool.

Awesome, old style car mechanic with incredible service. On vacation, I experienced a tire puncture slow leak - pulled up to this busy shop - they made it happen and quick. Problem solved and vacation saved. Many thanks to this team!! You can trust these guys!!

The last thing I wanted to deal with on a short vacation was a car repair, especially in a generally expensive resort town, but I was shocked at how great my experience was, what I believe was fair pricing, and the spectacular speed of service I received on short notice!

I popped in around 4pm on a Friday concerned about a check engine light coming on while visiting Sun Valley on a weekend trip from my home in SLC, Utah. I had already planned on a late lunch at Grumpy’s and Ketchum Auto was just around the block, so simply out of pure convenience I thought I’d see if they could take a look at my car. I had my car serviced only two weeks earlier back home and was concerned about the light coming on after the drive to SV the day before, with a drive back home planned for Monday. I was expecting to possibly get brushed off due to the late hour on a Friday, popping in two hours before closing for the weekend. That was not the case, within an hour while I grabbed a burger and beer at Grumpy’s they checked the codes, identified the issue, and offered to order the part. They said they could get the part in by Monday morning and installed by Monday afternoon. I was planning to drive back to SLC on Monday afternoon and was a little skeptical all would realistically
get done by the time I was hoping to leave town. The last thing you wanna do is be waiting on a car to be fixed when you’re on a short timeline, especially when ordering a part is involved. I had some flexibility to stay one more night if worse case we got delayed, but figured I should just get this taken care of when I have a “day off” instead of trying to drive the car home almost 400 miles to have to go through all this again with a local mechanic.
I dropped the car off Monday just a little before 10am, was told to expect it to be done by 1 or 2pm, which was fine as I wanted to head out of town by 3pm.
Well, to my surprise at 11am I got a call it was done and all ready to go.

My experience with Ketchum Auto far exceeded my expectations. Me and my family visit Sun Valley multiple times a year, so It’s great to know of a good place go while in town if we need a service or repair.

When I got a flat on Trail Creek, Spencer fit me in the same day to help get me back on the road!

Furthermore, when I had questions regarding my manual transmission (that was still under warranty with Toyota), Ryan took the time to explain the issue I was having and what I needed to say to Toyota so that I would receive an honest assessment and not spend extra money that wasn't necessary. Thanks

Best experience I’ve had with an auto shop ever! My car wouldn’t start and I had to jump it to get it to Ketchum Auto. I was visiting my grandmother who lives here but I’m not a local so I wasn’t sure what to expect from them. Absolutely AMAZING service. They charged my battery, checked my car out and didn’t charge me a penny. I will be driving all the way from Boise to get my car done by these guys. Amazing place, amazing customer service. I would HIGHLY recommend! 🚗

I live in Stanley and my breaks pretty much stopped working on Galena Summit. I brought my truck here and they were able to fix them that day despite being pretty busy. They were super nice and the prices are fair. Definitely recommend.

On a 2000 mile road trip and developed a slow puncture. Called Ketchum Auto and they took me in right away and patched the tire....for $20!!! Great service great people!

Very satisfied! We were in town for a few days and our Sprinter rear bumper had a run in with the ground causing our rear doors to not be able to open. We spoke with Spencer in the morning and he was able to squeeze us in in the afternoon. We were back on the road in under 15 minutes. Thanks so much guys!

Fantastic, friendly service. Very knowledgeable staff. Diagnosed the issue quickly and communicated the problem clearly. I will definitely bring my vehicles to them in the future.

Top notch service. I blew out a radiator and they got the part and repaired it in less than 24 hrs. If you have an automotive issue they are your go to in the area.

This place was a life saver! Spencer did a great honest job and helped us get out of a bind! No one wants car issues when on vacation but if you have to take your car in, take it here!

This is a family business and they certainly treat you as such. Laura, who I assume is the shop manager, was incredibly nice, responsive, helpful, and accommodating. I had my '95 Toyota van overheat on me on the way to Ketchum and I had it towed here. They worked with the shop I usually take my van to, to help diagnose the problem and tried everything at their disposal to fix it. My van is a Japanese import, right-side-drive that is certainly not what mechanics in the states are used to working on. They ultimately weren't able to figure out exactly what was causing the issue or remedy it but the amount of time and hard work they put into it plus coordinating a pick from a tow company on a Sunday is ultimately what made me give them 5 stars.

Up visiting the area and a snow storm hit. I noticed I had a small rip in my side wall. We had to drive back to Stanley that night in the storm. I called to see if they had studded tires that fit my car. Thankfully they did. Best price I’ve ever had on tires and they had them mounted in a half hour. This was hands down the best experience I’ve ever had getting new tires and mounted ever.

Was visiting here on vacation for a weekend. Found out Friday afternoon my tire had a leak. I called them and they graciously helped me with minutes to go before the weekend. The fixed the problem quickly and affordably. We would've been screwed without their great service! Thank you!

Mike is my favorite person in the whole entire world! I’m soloing on a road trip and my tire got a leak. Mike was fast to help out with a nice attitude. Super nice and helpful I am forever grateful. Also it was extremely well priced and super fast
:)

I can't reccomend this place enough. The staff was beyond friendly, very accommodating and the price was affordable. We were heading back to Boise when our strut broke from the mount. We were stuck out of town and didn't know who to turn to. Luckily ketchum auto fit us in immediately and got us up and going in 1 day. Absolutely wonderful shop. We appreciate the help in an emergency. Thank you ketchum auto for getting us back on the road and home so quickly.

Spencer and the KA crew are helpful and accommodating, always providing excellent service at a fair and reasonable price. They are awesome!

I got 2 flat tires and showed up at 5:20 pm. Spencer and the sweet lady at the front desk helped me fast and quick and got them patched and back on my truck before 6. Very friendly and helpful people! Thank you guys so much!