Metro by T-Mobile

Raven was so customer service orientated. I thought I had bought the wrong phone and she was extremely patient with me. Explaining where everything was on the phone & how I operate it. My goodness she was so patient withy lack of knowledge. I HIGHLY recommend this location!!! Some of the other locations I had bad experiences!! This location gets a 10 star if they had that option available!!! Thank you Raven for all that you do to assist the customers

I just recently got the new $40.00 monthly plan. I switched from Verizon and the difference is night and day. I had a gentleman named Francisco help me port my number over and help me get everything set up. Including a case and a screen protector. He was really helpful and super knowledgeable. I saw reviews from other stores and decided to go with this store. I'm always pressed for time. I was finished with the port and my new phone was all working in about an 45 minutes. Keep in mind no one was in line before me. I also had all my info from Verizon for my acct # and my port pin #. Thank you Fransisco for your help! I hope there are more people that work for Metro PCS like Fransisco, with a good attitude and are very professional and eager to help. This man needs a Raise!

Speaking of unsurpassable great customer experience, you must come and visit Cesar and Francisco. From the moment I walk in, I am welcomed with such great positive attitudes. I am so happy that I am able to come and take care of my technology needs here at metro by t-mobile. There are great deals on 5g phones that have unbeatable prices. Definitely check these guys out and come come get a new phone! Data speeds are blazing fast and I am extremely satisfied with my experience overall with their network and service.

Cesar was EXTREMELY helpful with our upgrade. He was in great spirits & bubbly and he really made everything run so quickly and smooth all while training a young lady named Jackie and it being the first of the month which is always super busy. She too was very good at getting us out quickly. Great teamwork! Thank you again!

Raven was excellent. Very friendly and helpful service.

Had the best customer service. very nice! extremely patient and always willing to help you out with whatever you need. I highly recommend going to the Metro PCS on Juan Tabo best metro store you could ever find!!!
The employee Caesar was the best encounter I have ever had the MetroPCS employee

If you want exceptional customer service this is the store to go to. Hispanic young man helped me no questions asked. Very friendly! The franchise owners should be proud they have him representing their company. Manager material.

I usually go to the Metro by my house, but their system was down so I came to this location. Glad I did Francisco was awesome!! Great customer service and so helpful!! Thanks Francisco!!

Ceasar was great to work with. I had a horrible experience at another location and he totally redeemed Metro pcs. He was awesome.

Great service and awesome upgrade deal for the holidays- you can upgrade as many times as you want, just a $15 fee. Not bad at all!

Went to this place for the first time customer service was great the manager was very nice and helpful on there products for me to understand how there phones i will be coming back again.

Cesar at the Juan Tabo and Menaul location is AWESOME! He has Great customer serv skills and is patient! 👍👍

The people who work at this store are very nice and helpful

Was very helpful and professional 😊

Cesar is so sweet and helpful

They're great

Affordable phones