Caliber Collision

James is the kindest customer service rep I’ve ever met. The coverage on my rental ended before the repairs were done and collision helped me pay for half of it (after a little negotiation). Highly recommend.

Had front end damage on my Dodge Charger from hitting a debris on the road . All I can say is This Staff took care of my vehicle like it was there own looks like nothing never happened . Amazing Work and a Fast Turn Around kept me updated the entire time . Highly recommend

Very professional and very informative. they sent texts almost daily updating me on the status of my vehicle. On top of texting, they worked directly with the representative from my insurance company to update both of us on what they were doing, how it was going, and when the work on my vehicle would be complete. As my first time needing to use a repair shop under these circumstances it was very impressive and they made an overall stressful process extremely easy and convenient.

My experience with caliber collision was most satisfying! Like their name, their work was of high caliber…plus, I appreciated their daily report notifications! Very professional!!

We were very satisfied with the work e had done. They were very timely and helpful even with our rental return. Very nice and customer service was great!

Great place. Easy pick up arrangements with Enterprise for car rentals. I was texted updates on the status of the repair work and called when it was completed. It was completed earlier than time allotted. They explained what was done when I asked. Very pleased with my car. All the employees were friendly and professional. Highly recommend.

I went in for a estimate on some body with the two gentleman who assisted me were extremely professional and helpful. If I’m correct their names were James and Christian. They did a wonderful job of assuring that i was informed of the process and i look forward to returning to have the work completed

Always professional. Fabulous communication. Amazing repairs on my van after a collision.

The team at Caliber kept me informed of progress and did did high quality work repairing my car.

Excellent experience. Customer services is great . They were texting me every day with updates . The job done to my car was exceptional. Thank you guys for your work .

I couldn’t have had a better experience than with Caliber Collision. I took my car here for some storm damage that I incurred. My car had damage all over the hood, sides and roof including my sunroof. My insurance company had them down as a ‘preferred partner’, and I am so glad I chose this location. This was the easiest process thanks to the team at CC. From the minute I contacted them, James was polite, friendly and professional. I dropped my car for just under a month of work. I received text message updates weekly, and I could easily respond and would get a response within a few hours if I had any questions/concerns. At one point, they needed to transfer my car to get the sunroof replaced, and they had it towed there and back without involving me for logistics – they had already worked it out with the insurance company. CC worked with my insurance company to cover more damage than originally estimated, which made my involvement very minimal. I was happy to have a go between without being involved in all the back and forth discussions. When I asked about other concerns re damage, they were already on top of it. I ended up with more than I bargained for. My car looked brand new once I got it back. Better than before the storm damage. I highly recommend this shop for excellent customer service and high quality body work.

Calibre is an exceptional business. Good service and good customer care. All body shops are slow at this point in time, but Calibre finishes when estimated.

The overall process is nice and smooth. The broken parts are all replaced by OEM parts. The paint is also consistent with the original paint.

We use the Shrewsbury location. Not only do they do a great job, but you get excellent customer service with a smile.

They are awesome!!! Great customer service, knowledgeable and fast! They took my baby (vehicle) in and I thought it would have to be painted but they took their time and buffed it out so I was able to keep my original paint job, blemish free! I was also projected to have a wait time of a week or so, I got it back in 2 days after drop off! With the shortage of employees in the workplace during today's time, I was impressed. Again not only was it fast but it was also awesome work. I hope to never have to come back but I know they will always be my top place if needed and I'd recommend them in a heartbeat!

Another thing, everything with insurance was so smooth, which I've never experienced. I literally sat back and had a worry free process from drop off, rental and pick-up.

Shout out to Josh and Becky, they are the dream team! 😊

My experience was 10/10. Customer service was excellent, I was kept up to date on repair status and estimated completion and always encouraged to contact the shop if I had any questions/concerns. They fixed a loose weatherstrip on my door that was totally unrelated to the issue I brought it in for, just showing that they took extra care in the repairs. Office & repair staff were extremely friendly & helpful. I definitely recommend!!

Caliber Collision did a great job repairing the front end of my car after an accident. It looks good as new! The repairs were finished 2 days early and everyone I talked to there were friendly and helpful. I would definitely recommend this repair shop and would take my vehicle there again

I had an amazing experience with a drive out there worker Jacob D. He was on time, efficient, and did a great job. Deff will use again

Caliber Collision did a fantastic job fixing my car and it looks like new. Steven and Christian and any others who have worked on the car did a great job and they are all very nice. The other staff members I met were very nice, helpful, friendly and nice, too. Thanks to James in front!! Becky helped me schedule the first time. Another nice man - I didn’t get his name - helped put on my drivers license one time. This last time they hammered out the wrecked license plate and cleaned it and it looks great. They had to replace some internal parts and did that great, too.

I have been here twice. Each time the salespeople were extremely professional and pleasant to talk to through each step of the process. As a millennial oh, I appreciated the automatic system that explains what part of the process your vehicle repair is in. Both times, my car came back looking brand spanking new and I was so excited. They work with you on working with your insurance which is extremely helpful make sure that at the end of the day you're happy. I cannot recommend this place highly enough.