Nalley Toyota Stonecrest Service Department

This experience was a breeze. There was no haggling, just great service. Mr. Wright took his time with my daughter, who was a first-time buyer. He worked with us and got the best deal. He listened and treated her like his own
she was very pleased. The manager, Mr Kenneth, was also 👌 thank you for understanding what we needed and making it happen. I would definitely come back for my next car.

I want everyone to know that my service tech, Christian is one of a kind. Always going beyond what is required to make my service experience enjoyable. Always pleasant, keeping me informed about the process of my service and above all he is a real asset to your dealership. He rates beyond 5 stars. Thanks for having personnel that cares for your customers

Such great nice people both Nelson and Zach. He even payed for my gas. Treated me like family. I’ll definitely come here again.
Again thank you Zack and Nelson.

I appreciate the great service that I receive at Nalley Toyota. Abraham Castillo is usually my service advisor and he does an outstanding job. He is thorough, friendly, and also communicates very well. He makes sure that I am aware of all necessary repairs and explains the importance of them in order for my vehicle to stay in great shape and keep me safe. Thank you all.

JAYLOND HARVEY!!! This lady is amazing! Such a knowledgeable person and quick to respond whenever I call or come to the location. I recently came to get my pressure sensors checked on my tires and inquire about new brakes and tire rotation. She found the perfect solution for my budget and got me in for service quick! Thank you so much

This place is my one stop shop for great deals, and amazing customer service! One person in particular is cut above the rest when it comes to customer service, honesty and just knowing how to make people feel comfortable in their decisions. That is Francis Kallon. I will ALWAYS refer my people to him because I know he’ll take great care of them. Brava!

Excellent customer service fast and efficient I went in for a total brake service and oil change told the service advisor I needed to wait on my van because I had to be at work in a couple of hours he had me in and out in just under 2hrs thank you service advisor James for your professionalism courtesy and no pressure approach when recommending additional services thank you for always working with me and trying to keep me within my budget as we meet all the required repairs on my van, I highly recommend this place and make sure you ask for Service Advisor James in Bay #2

I had exceptionally professional quality of service from Mr Spencer . Throughout my entire maintenance ordeal that spanned a period of approximately 2 weeks . Audley made sure to do his utmost best to see to it that the process was handled with urgency, delligency and care. I felt treated as a valued customer from start to finish.

Diamond, my sales representative, was great to work with... She was courteous and pleasant, and she had the most beautiful smile. I enjoyed working with her.

My Service Provider, Christian at Nalley Toyota Stonecrest always provides Superb Customer Service with a smile and professionalism. Whenever I need service, I arrive looking for him. Thank you for setting the standard!!!

Rachel was awesome. She was efficient and personable. Thank you for great and timely service.

Taniqua is the best Service Advisor. Honest regarding feedback, recommendations, and service time. If there is an issue, she works honestly & diligently to sufficiently resolve the issue. She is the sole reason that I continue to come to this specific location.

Great customer service. Didn't have to wait long for help thanks to Oliver.

James and Erica are great 😃.

I was prepared to be at Nalley for hours but to my surprise my service advisor, Abraham, got me out in two hours. Great job.

Areca and the team are awesome! Such friendly and helpful service. And they don't drag their feet about things either.

Excellent as Always Get you in an Out as Fast as they can. Every one is super polite and attentive.

Great service.
Never have a problem when I go there.
Get ready to schedule my next appointment.

In and out in 45 minutes. Great service!!

Love the people Rachel, Shawn and Abraham are the BEST.