Drusilla Cleaners

Got our American Flag cleaned for FREE! I'm happy to support such a patriotic business!

Professional atmosphere and care for your items

Great customer service

Always the best service

Came in at 6:08 pm to drop off some clothes. Online indicates store is open until 6:30 pm. They said they were closed and that they close at 6:00 pm. Please update you times. I will use a different place from now on.

Brought our King comforter to them last week because our new puppy used the bathroom on it. Picked it up Friday and they had it in a carrying case, nice and folded. Was very pleased until we pulled it out Sunday to find it had something all over it. Kind of looked like ink/burnt blue receipt that they give out. Brought it there today (Monday) and the lady tells me it’s candy and we’ll have to pay for it again. At this point we’re just hoping they didn’t ruin the comforter but terrible customer service with a rude attitude acting as if there was no way they could’ve made a mistake during the cleaning process.

Dropped off two brand new dress shirts two days ago with break resistant buttons. Front lady was very rude and condescending. I asked if I could get heavy starch on the collar and cuffs of my dress shirts. Her reply to this was "You've never been here before, have you?"

When I picked up my dry cleaning and brought it home, I noticed that one of the dress shirts had a button that had been completely broken to pieces. They covered this up by unbuttoning the top button on the damaged shirt and folding the tops of the shirt outwards. The other shirts i dropped off had the top portions buttoned up all the way. I will not be going here again.

I used Drusilla Cleaners every 2 weeks when they were at their previous location on Main Street. My final visit was the result of clothes that had a very bad odor after being cleaned. I returned back to Drusilla the same day with the clothes and they admitted their machine was "infected", but they could not re-clean my clothes without charging me. It was never about what they could do but rather what they were willing to do. I have been using Zachary Cleaners for a while now and the service is excellent.