BancFirst

I was taking a neighbor here but the building is nice, and my neighbor was in and out in about five-ish minutes. They called her to confirm what she was needing before she went in and I felt like that was a great customer service act.

BancFirst is literally the greatest local bank ever. Every problem I have ever had has been fixed immediately, and whenever you call them on the phone they answer right away. It’s the type of local that can still give you attention, but big enough that it has a very reliable system.

I've always liked this branch, I find everyone very friendly and helpful. Recently I had my eBay account hacked and consequently unauthorized payments made. I went to the branch and Daniel helped me out trace the origin of the fraud and come to a resolution. He personally called eBay and Paypal, as well as the main branch of Bancfirst. He helped me out beginning to end, spent almost 2 hours with me. I cannot speak highly enough of the customer care.

Hannah and the dude in the far left office were very helpful & rad helping me get a new card.

I have Banked with Bankfirst since I was 16, I finance everything through them and they are always very helpful and friendly. Daniel is the man, sad to see him go.

The employees of this branch we're kind enough to help push our truck into a parking spot when we ran out of gas. Thanks

Wonderful people. Very friendly and sweet and they always know my name! I ❤ my banc 😉

Great outside ATM
Quick & Easy.*

Gr8 staff, thoughtful, and professional I enjoy my visits to this branch!!

Always nice people, fast, and efficient!

Love the bank itself, people are very helpful and also super nice, the only thing that bugs me is the app.. it always seems like there is something wrong with it to where I can’t access my accounts.

Been having multiple issues with deposits being held 1-3 days and processed after a check that makes account negative. Resulting in $5 fee. I had overdraft protection. I was told it was fixed the last time this occurred. Now I am told I did have it this whole time, it was only turned off for my debit card. Today I was told they don't know why the overdraft protection didn't work. But they would be happy to process my check with an additional fee of $25. Meaning I'm out $30 for a service I already have. There is something wrong with this business practice. This is in essence the epitome of a scam. I will be taking my business elsewhere.

Rude associate, they just want to sit and flirt with each other. They don't even bother to ask if you need anything.