Rooms To Go Outlet - Fort Worth

I purchased a small red recliner for my living space Vickie Robb was so very helpful and patient as I looked over the selection. I finally decided on the color I couldn’t live without. She helped me set up my own personal delivery! Vickie was a great sales person. She let me have my space and, showed up in the niche of time!!! RTGO… you have a jewel on your hands with Ms Vickie! I purchased my recliner during the Labor Day sale.

Michael was very nice, gave us a lot of good information on sales.
Will definitely go back for some great deals!

Fort Worth Location- My husband and I went here looking for a dining room table and found exactly what we were looking for. We walked in and were greeted by an amazing employee named Vickie she was very friendly and helpful. She explained all the prices listed on items and what came with the totals. Once we were done browsing she helped us check out and let us know where to come around to load our purchase. I will definitely come back to this location in the future.

My experience at this R2G outlet was much better than my experience at the GP location. Michael offered great customer service and the D&T delivery team was professional. My order was delivered within an hour of leaving the store!

After reading reviews about this place, I was skeptical about what my experience would be, but I was actually pleasantly surprised. My husband and I were kindly greeted as we walked into the store and shown to the couches section. Jerry was great and answered all of our questions. They had a decent selection, exactly what I would expect for a clearance outlet. Some couches were parts of sectionals and had connecting components missing, but again, not outside the realm of what I would expect for a clearance outlet store. My husband and I found a nice blue, reclining couch with just a little tear on one side, and the price was great - right in the range of what we were looking for. Jerry got us checked out and the payment process was smooth. When we first walked in, we did see a lot of employees sitting on the couches, and the general atmosphere of the place was less enthusiastic and professional than what you would experience in a regular rooms to go, but our experience, with Jerry in particular, was good. He was kind, professional, and helpful. No complaints from me. :)

Very fun and helpful. Buying furniture has never been so easy and stress free. From Bruce the salesman on the floor to Angel in the finance department. Definitely my place to go for furniture.

We met Jerry yesterday and he helped us with a bunk bed that had no slats. He was courteous and professional and helpful when no one else seemed to have time to talk to us. He got our delivery organized and then called this afternoon. It turns out he found some slats for our bunk bed and suggested I cancel
my Amazon order of $100 for replacement slats and come pick these up tomorrow. Jerry was just awesome!

Great place to furnish a new house! Prices are more affordable than the regular rooms to go stores as long as you're willing to compromise a little on designs, colors, and sometimes furniture condition. It's great if you have flexibility with decor! Michael was extremely helpful, patient and knowledgeable. The selection is constantly changing but it makes for fun trips to find little gems. Keep in mind you'll have to pick up yourself to avoid shipping charges which may get high.

This store has unique items and awesome pricing. Miguel was so very helpful and extremely patient with my two young grandchildren. He helped us find everything we were looking for with no pressure. He answered all of our questions expertly and he carefully looked over the furniture pieces and pointed out any flaws. Margie, the cashier, was also very friendly and patient with the kiddos. I highly recommend this store. Yes, look the item over carefully before you buy and if you don't want to put a little elbow grease in on a piece that needs it, don't purchase it! I love my beautiful over-sized chair I purchased as well as my 1" box to lower my mattress. The 1" box was quite a find! Thank you, Miguel!

Jose was a great help and made sure my order was loaded correctly and was very professional and respectful

Our sales person was Carlos & he was great, didn’t hound us or follow us around all day. We purchased a recliner & it was a great deal & a beautiful piece of furniture, looks wonderful in our home! Definitely go back for future purchases.

Customer service was on point. Michael our sales assistant was polite, professional, & took the time with us to make sure we found exactly the pieces we wanted for our living room. Prices @ this store reflect the floor display inventory they carry which was impressive savings.

Go see Miguel! He is the nicest salesman I ever met. I didn't feel no pressure to buy. Every piece of furniture I selected he made sure that it worked properly before I took it home so, I wouldn't have any issues.

Great,sales Lady Vicky got us in and out,our original choice she took time to explain the differences and gave us the time to compare. No rushing we were there for about an hour so we'll informed in our final choice,THANKS Vicky

I purchased a lamp. I noticed a salesmen saying this stuff is new. Some was new in box and you can you can tell its dinged. It maybe new, but damaged. I noticed a lamp that looked broke. New in store $130. It was priced for $30. I asked if we could light it up and test it. They said no. I thought that's fine I'll leave it. Not paying $30 for something that doesn't work. A lady came from the back. She said ooooo lets plug it in. Its pretty, i want to see it lit. It worked!!! So picked it up, bought it. When i got home, i screwed it together properly and got a nice lamp. Same thing happened at the Arlington location, except i didn't need to test it. I still use the lamps today. Great deals!!

First, I want to point out that I have been to a couple several different R2G outlets and this outlet in particular is the cleanest and most organized.
Second, shoutout to Vickie for going way above and beyond my expectations throughout my entire experience. I was in the market for a couch (on a very strict budget) and she was tremendously helpful in finding what I wanted AND at a price that met my budget needs!! Vickie answered all of my questions honestly and without hesitation.
Highly Recommend ⭐⭐⭐⭐⭐

My mother and I went in just to browse and Micheal was very helpful! We didn't end up getting anything yet as I want to get my significant other's opinions but we will definitely be back! Very impressed with the customer service and quality of the furniture.

(Dan's wife posting) Salesman Jerryl was helpful from the first moments we were in the store. I brought my elderly mother, who has mobility issues. She was looking for something very specific, and he worked hard to accommodate us, looking in different corners of the store and actually bringing pieces to us on a dolly. I don't remember when I've experienced such good customer care.

QUIN (Alliance Town Center Heritage Trace Location)PROVIDE ME WITH AMAZING SERVICES. HE WAS VERY PATIENT WITH ME AS HE WALKED THE WHOLE STORE WITH ME 4X. HE ALSO HELPED ME REARRANGE FUNITURE JUST SO I CAN HAVE A VISUAL OF MY DECOR. GREAT CUSTOMER SERVICE ALSO. THANKS QUIN

Thank You so much to Associate Michael Greenleaf for holding this amazing painting for me after driving all the way from McKinney- we were running late & he offered to stay way past his work hours to wait for me! He has excellent customer service & very sweet! He is what we are missing in customer service these days! Thank You for holding this wall art for me- when no other R2G wouldnt! Thanks :)