Ennis Appliances

Ive had the best experience with Ennis Appliance!!! The girls and other employees are fun and friendly. I will continue to do business with Ennis Appliance and recommend them to my family and friends.

Bait and Switch, absolutely horrible customer service.

I went in and bought a fridge that should have been ready to go - they missed the delivery day by 3 days and when he finally showed up, he gives me a "loaner" fridge and says he'll let me know when the other one's fixed. That was 3 weeks ago without a single returned phone call. Once they get your money, they don't care anymore.
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Editing after 3 years later because...well...the fridge I bought's been working ever since, albeit rather loud.

They always do what they have to to get what I need

It is interesting to see that one of the reviews was written by the owner (or one of the owners) of this business. DO NOT DO BUSINESS WITH THEM at the appliance store or with the appliance repair! They are crooks and are happy to take your money and run. They act like they are good Christian people so I know there will be some Karma in their future. We are currently in the process of taking them to small claims court. According to records, it looks like a lot of other people have done the same in the past. I'm sure they won't pay the judgement and we'll have to put a lien on their business. Looks like when that has happened in the past, they just change the name of their business, and keep swindling people.

Easily the worst "appliance" experience of my life. Bought a fridge from them in March, they promised to replace the doors and fix the ice-dispenser, broke the glass of my oven (while installing fridge), and have not been seen since. I've called them about 20 times and they keep promising to come out (including firm dates) and nothing happens. Could any business in the US succeed like this? They apparently do.

I tried BBB, and they wrote to them but got no reply. I'm now in the process of taking them to small claims court, it's that bad.

Customer service isn't good, and even though my fridge that i got a couple weeks ago isnt working right, i have to pay $75 (it's still under warranty) and wait 4 days for someone to come out and fix it even though he told me id have someone out the next day.

The owner doesn't know how to run a business. HORRIBLE

Horrible Place! Very rude and dishonest.