Five Star Ford

By far the easiest vehicle buying experience in all of my 67 years. Preston was honest, courteous, and patient throughout. He was very knowledgeable, quite easy to work with, and I would highly recommend him to anybody interested in purchasing their next vehicle. I am completely satisfied with my purchase, the entire staff at Five Star Ford, and look forward to returning for my future vehicle needs.

I had the BEST car buying experience at Five Star Ford! I had been looking at purchasing a Ford Bronco for a few months, and always ended up walking out at other dealerships because I felt uncomfortable/could tell I was getting ripped off. I came to Five Star Ford on a whim after another unsuccessful car buying experience and was immediately greeted by my salesman, Q. Q was extremely knowledgeable in Broncos, as he has one himself. He was able to find me exactly what I wanted and got me a great deal on it! Mark in finance was also very kind and helpful and even taught me a few things to look out for when buying a car in the future, which I found extremely considerate, as this was my first car-buying experience. After all the paperwork was signed, Q walked me out to my car and taught me how to set up my Ford Pass, and showed me a few additional features. I would HIGHLY recommend Five Star Ford to anyone who is looking to purchase a new car!

Not the first time and definitely not the last time I will buy new & used vehicles from this dealership. Wayne was straight to the point and just the sweetest. Excellent team all around! Thanks Five Star Ford!!

We started coming to Five Star Ford because of CarPro USA in 2018. We have purchased 2 trucks, F150 King Ranch, F150 XLT FX4 & an Explorer Limited from Bruce Eversole over our 7yrs experience with him. We really like him. He treats us very well, shows genuine concern for what our needs are. I recommend Bruce Eversole & Five Star Ford to everyone.

I was treated like a true customer, Oscar was the best! Extremely easy no pressure transaction! I love my new Bronco Badlands and when in the market for another Ford this is the place I’ll go too. I highly recommend them. Easy transaction from their showroom to my home! Thanks Oscar and Five Star Ford of North Richland Hills!

I had a great experience at Five Star Ford with Jeff Smith and Mark Ake! My family and I have been buying cars with Jeff for over 10 years and he’s always been a big help. He really did everything possible for me to get a car I love!

This was our son's first big purchase and Joe our sales guy was awesome and accommodating. Chris in finance was easy to work with and we got the deal done in a very short time. We will come back and recommend 5 Star Ford.

If there were six stars Five Star Ford would get it! I have bought three trucks and a car from them. Thanks to Ollie Jackson, my sales person and Mark in finance, who worked with me to get the payment where I needed it. And an excellent warranty deal.
From the first truck, in 94 to the Edge I bought Saturday, they have maintained a service level, no one else comes close to.
Everyone there treats you like you're the most important person to walk in that day.
Over the top service and a great deal! You can't get better than that!

The sales team at 5 Star Ford prioritizes quality customer service. Our entire purchasing experience was positive. Great Team at 5 Star Ford

I needed to buy a car and was overwhelmed at where to start. If you feel the same, start by popping in to Five Star Ford NRH— I literally walked in on a Saturday morning, met a salesman who was great to work with. He was efficient and honest, and that matters in a day of buying a car (shout out to William! ).

They have a system down here at Five Star Ford that works for the consumer, get in, get what you want, and get out; no matter what your budget looks like. They met me every step of the way in the process and I truly felt I left with an honest deal. The financing rates they are offering through THEIR dealership makes it stupid to walk away without a car. This is a worthy spot to visit on your car buying journey.

Caleb was absolutely amazing. Communicated the entire time my car was being serviced and kept me up to date on everything. He has lovely customer service and I cannot praise him enough for how quickly he helped me! I live somewhat far from this location but this team made it 10000% worth the drive.

Crystal and John are great. Very patient and did a great job in making sure I drove away with a vehicle I’m completely happy to have. Sam in after market along with Mark in finance

I had placed my order back in Dec. 21’ and Joad and Jeffrey from 5 Star Ford made sure to continue their monthly check-ins with me up until Feb. of this year when I finally got my Ford Maverick. Additionally, the assistance I received in July 23’ allowed me to re-option my order, bumping up the priority and ultimately sped up the overall process to get the truck built. When it came time to pickup and purchase the vehicle Joad and the team provided me with an informative and smooth buying experience.

Had a great experience at Sam Pack's Five Star Ford from my initial contact, ordering of the car & final purchase. My Sales Consultant, Ollie Jackson, was so nice & helpful through the entire purchase. I highly recommend Ollie! My thanks to Mark Ake for his assistance through the loan process.

Crystal and John are such a pleasure to work with and make the car buying experience so incredibly easy! And Mark made the financing fun! I can honestly say I always dread that part, but was very happy with everything!!

Happy with my first visit here. When I walked in, I was greeted by two service advisors and Kathryn ended up helping me out for my appointment. She kept me updated and offered help if I had questions. I checked out with Shana and she was also great. I had my debit card out and ready to pay until she asked me if I had Ford reward points, which I completely forgot about, and my oil change ended up being free. There was another guy that helped me out with tire questions and he was super informative with every question I had. I wish I would have remembered his name. In total I had 6 people workers in the service dept that made this a great experience today. I’ll be coming back for sure. Thank you, all.

Jeff Smith and Henry are the best. Most pleasant car buying experience I have ever had. Hassle free and quickest car buying experience ever. Gary and Mike are the new car sales managers and made this process easy and seamless. If you are in the market for a car please do yourself a favor and reach out to Jeff or Henry.

I went to Grapevine Ford before this and tried to purchase a truck and they never got back to me. It was the worst experience ever at Grapevine Ford.

The entire team, especially Ollie, made my buying experience, relatively painless, which I am not used to when buying a vehicle. You definetly will have my repeat business when needed. Thank you. I highly recommend this team of professionals.

Highly recommend! MM Ross, Tut Edward's, and Mario Hurley were more than amazing!!! They made the process super easy and we weren't there ALL day like every other place I've been when buying a vehicle. Got my son in what he wanted for the price he wanted and were definitely there for our needs! Thank you so much!!! We will definitely be back and tell our friends!

. Crystal Sanders is a superstar! You don't find many people these days that are honest. Everything Crystal told me was true. She made this purchase very easy for me. I have been buying cars for over 40 years so I know good service. Crystal was simply one of the two car salespeople that I can honestly say was perfect in the way she handled the experience I had with Five Star!