AutoNation Ford Fort Worth Parts Center

Cannot speak highly enough about AutoNation Fort Worth. Like most people, I dread the dealership. Well, not here! Wael, from Sales, was communicative, kind, and intentional. I never felt rushed, pushed, or unsupported. Wael helped me buy my new truck! James Maxie, from business, was also outstanding. James was real, comforting, personable, and patient. I will be coming to AutoNation for all things vehicles in the future.

Helped me get a price for my car

Showed up for service for my 2013 F150 and said that it was leaking coolant up near the radiator or one of the hoses underneath. They kept my vehicle a few days and called me back saying everything was fine and the liquid dripping from the car was power steering fluid and not to worry about it. Well Ford moved to electric power steering in 2011 so my truck doesn't have any power steering fluid at all. You'd think a Ford service center would know that. I went underneath my truck to check it myself that next weekend, and found the photo of exactly what I told them I thought was wrong. Not sure how you miss this as a mechanic when I told them exactly what and where the issue was. Thankfully I wasn't driving with my family somewhere in 100+ degree Texas heat when my car started to overheat after being told there were no issues with it.

Idiot's in service department both here and Campus locations

3 hours and still sitting…waiting on a TIRE CHANGE. With an appointment!

Had a second issue and was told I’d need to leave my car with them for 6-7 days to get in
line for a diagnostic test.

Service advisor gives lip service while playing on his phone.

Never again.