Bertels Sales & Service

This place deserves 10 stars. I'm a Disabled veteran and this place was patient & professional. I HIGHLY recommend this place. I know where I'll be going to get all my out door equipment from this day forward. 100% stellar service. And a huge inventory. Very very knowledgeable.

WOW!!! Where do I start? Customer service went ABOVE and BEYOND the call of duty! I wanted to surprise my husband with a brand new deluxe lawn mower. I can't drive so I submitted a request for a quote via an email. And then a question and another question and another question. :) I felt kind of sorry for the gentlemen on the other end who had to deal with me. :) Yet, he was sooooo kind. Then I asked if we could surprise my husband on the day he was graduating from college. The guy said...of course! I was just amazed!! I wanted to make sure he was patted on back for this unbelievable service I was given. So I asked for his supervisor's name. This time "I" was surprised....Vance is the owner! WOW once again... This company is the BEST!!!! My husband was speechless from this entire act of kindness! And that has not happened many times in the past 31 years... :) Thanks so much Vance!! We will be back for sure!!!

u need something 4 lawn care, they got it. If 4some crazy reason they dont have it, they'll get it 4ya. & they have some really good guys n back 2keep what U got n top running shape. I dont & I wont go anywhere else

What a great place. Sales and service and friendly staff. Worked on a couple chainsaws for me. Back the next day with sharpened chains and I'm back in service. I will definitely be back!

Vance and his team are absolutely the best around the area. Vance personally came to my shop to pick up a mower that broke down, he found the problem and fixed it right at my shop instead of hauling it in and having to pick it up. If you are in the market for a new mower or service for the mower you already have you have to give Vance and his team a shot. Even if you need a chainsaw, weed eater or blower repaired.

Great service, great mower, highly recommend!

Good people helped me find the right parts.Too bad MTD charges so much. But the employees are good people.

Purchase my Ferris 72” here. First off, I love the mower! Secondly, the staff is extremely knowledgeable and friendly. If you go, you will likely run into Vance. He is extremely knowledgeable and kind. 10/10 would purchase anything from this company.

This is an amazing place! Superior quality products, exceptional customer service and knowledgeable staff. I bought a mower that is an absolute beast and they delivered it the same day! Shout out to Vance who took the time to explain all the controls, answer my questions and give me tips on operating it. This is the ONLY PLACE to buy and service your outdoor equipment!!

Bertels has a lot of items in stock. They have great service and many different types of outdoor equipment. They also service your lawn equipment and machines. If you need your chainsaw chains sharpened, this place does a good and quick job with a friendly atmosphere. They also provide handicap capability.

I am a huge customer service kinda guy and Bertel's is great at it especially Vance. I bought my first zero turn here after buying many hard to find parts for my old Simplcity, and from day one they've been fantastic. I am sure I could have spent a bit less but would have never received the excellent service. Remember you get what you pay for. I highly recommend them for any of you lawn/tractor or parts/maintenance needs

I can't say enough great things about Bertel's Sales and Service. After buying what turned out to be a subpar zero turn mower from a local big box store and subsequently returning it (after it stopped working the first time I used it), I went to the place that had the billboard I passed everyday on my way to work..."Bertel's Sales and Service". I can tell you, the contrast between buying at a big box store and buying from a small, family owned store is beyond night and day. When my new big box mower quit working, the box store said although they delivered it, I was on my own to figure out how to return it (I didn't have a vehicle or trailer). They were unwilling to service or pick it up.

Bertel's on the other hand delivered my new Bad Boy 60" zero turn mower within two hours of buying it. When I needed something adjusted on the mower a couple weeks later, without hesitation they picked it up, made the adjustment and then returned it the same day. That little act solidified my respect for them even more. I found Nick to very knowledgeable, personable, professional and genuinely committed to making sure you as the customer are completely satisfied.

One of the things I liked the most about my experience was that they don't pressure you into buying anything you don't already want. My mower buying experience taught me a very valuable lesson...buy local and from people you trust. Based on my interactions with Bertel's and with Nick, I trust them and would recommend them without any hesitation.

The guys at Bertel's sales and service are very knowledgeable, friendly, respectful. They had everything I needed to complete a full tune-up of my Ferris mower. Competitively priced; in and out no fuss.

Friendly, knowledgeable, courteous. Get your lawn tractor equipment here and also get it serviced when it gives you trouble. Staff will help with name brands they do not carry in stock but parts may take time to ship if repairs are needed. Specializes in zero turn radius mowers.

I purchased a mower from another dealer who didn't do anything they were supposed to do with the mower when I picked it up. Decided to take it to Bertel's and I'm glad I did. TThey were very helpful with the issues I was having with the mower and ended up having too replace the engine which they handle with my warranty. I would definitely recommend them.

It was my first time going there and they where awsome. My dad is kind of a talker and they didn't rush him through 1 story. That really made him feel good plus the fact that they where fixing his lawn mower, air compressor, tiller and ordering his blades to fix his riding lawn mower. Thank you guys for being so nice and perfectional.

Great service, everyone is helpful. Had an incident with my mower, called Bertel's and they came out, serviced the mower, and had it back to me before the motor had a chance to cool down. be sure to talk to Vance, he is very knowledgeable, and helpful.

Had mower I wanted in stock. Close to home. Very knowledgeable and professional. Delivery was fast. Took the time to go over mower when delivered.answered all my questions. Had been looking & comparing for a while.Price was reasonable. ThanksVance&Crew. Dale Hughes

Great experience!
Found there name on the Bad Boy mower service and repair site. There were several companies to choose in the St Louis area. I made the right choice with Bartels Sales and service. They listened when I went explained issues I was having with the mower and discussed possible expenses that could arise with the service. When I left I felt confident they were on the up and up. They called a week later and discussed the service and options to fill the order. I went with a transmission repair among other things. When I picked up my mower I was in good hands with Vance, he reviewed the service invoice and helped with loading the mower.
These guys will get my business in the future.
Thank you, Craig

Just had my Craftsman lawn tractor serviced. I am VERY pleased. It came back looking like new and running like a champ. Very good people to deal with. Everyone I talked to was super nice. Thank You Bertel's!