Safeway Pharmacy

The nicest pharmacy, ever. They are super helpful, both in person and over the phone. Thank you ❤🙏

Mr. Rosser at the pharmacy went above and beyond to help. Thank you.

I write this as I am standing here waiting for them to fill my prescription. Here is the standard procedure of getting a prescription filled here:

1. Your doctor sends the prescription.
2. Safeway never calls you, never tells you to come pick it up. You go in person and they say they can’t find it.
3. They inexplicably find it after insisting they don’t have it. You wait 15 minutes at a minimum for them to fill it. Sometimes they will also insist that they don’t have your insurance on file.
3a. If you don’t have any shopping to do while you wait, the women there will shoot you nasty looks for ‘loitering’ in the general area and insist you go away and come back later.
4. After waiting an eternity, you receive your prescription.
5. The prescription they give you is incorrect.

This is the standard procedure EVERY TIME I have come here. Go elsewhere.

I've called TWICE this morning. The 1st time, they picked up the phone and then cut me off even before they said hello. The second time, the phone rang for 8 (EIGHT) minutes before I was told that the connection wouldn't go through. THIS IS RIDICULOUS.

New head pharmacist should be fired. Had a disagreement with her, Sandra,aka Essey on 9/7. She did not like that I asked questions which she would not answer. Now, on 9/8, I am trying to get a prescription filled for antibiotic for painfulear infection. Prescription was sent on 9/7. Have called the pharmacy many, many times over last 24 hrs. Calls not answered. Spoke to Maureen, cust. service several times and she went to see what was going on because pharmacy was not answering phone. Maureen finally told me Essey has not filled my prescription. Maureen would not tell me why. Hinted was because Essey did not want to fill MY prescription! She is being vengeful because of our argument. Essey should not be working as a pharmacist ANYWHERE!! I need the prescription to treat a very painful ear infection. HELP

They don’t answer the phone. Too busy messing up people’s prescriptions.

This place is pure chaos. Every bad review is spot on. Never coming back. There is a cvs two blocks up that is wayyyyy better

rude pharmacist.