Crash Champions Collision Repair

I wish I could give them 10 stars! Not only were they extremely friendly, they were quick and efficient with my repairs. They made me feel like I was the only customer they had. Top tier customer service! My car looks brand new and I loved that they updated me every step of the way while my car was in their care. I would recommend them to anyone! And will definitely use them again!

I had extensive repair on a brand new (3 months owned) 2024 Subaru Outback that hit a deer. The repair was not super fast by any stretch but there were delays getting parts for the brand new (new generation) model and the damage was, as I mentioned, extensive. Crash champions was committed to giving me frequent timely updates and always patient to answer my questions so that I understood what was happening and what to expect with timeline. After most of the body work was done they took it to the dealer for some mechanical work and scheduled maintenance and after getting it back from the dealer they gave it a good test drive and diagnosed some performance issue that was not addressed. They made sure it got addressed again at the dealer. Though this added a couple of days in the end it saved me time because if it had been back in my hands I’d have had to return it and work out another car rental. I appreciate their conscientiousness, attention to detail and pride in their work.

The staff are very kind and easy to work with, they did an amazing job with my repair :)

Very impressed with this business! Customer service area and staff were great! Getting a rental was seamless. Repairs were done in just a few days and they even cleaned my car before returning it!

Great service center. I was completely blown away by the job they did on my car. I will definitely recommend them to anyone.

Tiffany was great through the whole process of estimate to completion of my car being fixes.

After my vehicle was in an accident Service King was amazing. They quickly got an estimate generated, kept me in the loop with regular updates and had great customer service answering any questions I had when I didn't know or understand what was going on. (First car accident!) Big shoutout to John for his amazing work and he totally deserves a raise!

It was very easy to schedule and Vanessa at the Morse Road location was absolutely wonderful from start to finish! She kept me updated every day and even got the car back to us sooner than expected. I honestly have never had such a great experience with a body shop or car care center. The car looks like new and it was washed and cleaned up on the inside which was a nice surprise. I hope I don't need collision repair any time soon (or ever!), but if I do, I will use them again. Thank you!

I picked this place out randomly from a list that the insurance company gave me, and after reading the 1 star reviews I was really nervous about bringing my car here.
Everything from the estimate appointment to the actual repair went phenomenal. Everyone was very friendly, they kept me up to date on the repair on my car and despite the extra work they had to do (floor pan in the trunk needed fixed, not found on the estimate apt), my car was done 2 days early. They took care of the rental car I needed and made sure all went smooth. They even cleaned and vaccumed car!

Great place. Everyone is courteous and amiable. I have a 2018 C300 and backed into someone while backing out of my driveway. My back/right bumper was dented and gouged parts of the paint out to the metal. My sensor was also broken. Worked with insurance and Service King and they replaced the whole bumper after showing that there are no simple fixes. Kept me in contact both by phone and via text throughout the whole process. The car was ready a day later than I was told but everything was fine. They also washed my car and wiped+vacuumed the interior. Great work.

My brand new car had an unfortunate encounter with my closing garage door and scraped the rear bumper. The folks at Service King not only did a phenomenal job, I was kept up to date via text messages and was even offered a rental car which they get on site. It was also completed on time. The work was top notch and that says a lot because I am very particular.

Thanks guys!

I had a GREAT experience here. A friend referred me. My service rep sent me text message updates on the status of my repair, even though they have an online portal that shows you everything that's going on with the car. They were courteous, professional and super fast! I was told it'd be 10 days+ plus on my repairs. They knocked them out in four days. I'll only use them in the future.

Service king was great!! They always kept me updated via text and email regarding my car. Great communication. My car came back better than how I purchased it and it was washed and cleaned… thank you service king.

I was referred to Service King right after I got rear-ended on Friday the 13th of all days. These guys kept me up to date on everything that was going on with my car even when after it was deemed totaled, and they were very sympathetic and courteous with me after everything was said and done. I highly recommend these guys, and should I ever have a mishap with my next car these guys are the first people that I go to.

Excellent experience. I was able to get a next day appointment for an estimate. During the estimate, Kyle buffed the scrape and added touch up paint to the exposed metal - free. He gave me a reasonable estimate for doing a complete repair as well as ideas on do it yourself options. Thank you!

I want to share what an outstanding Manager you have at Service King on Morse Rd in Columbus, OH.
I went there because my tire went flat & it was all I could do to maneuver my vehicle to their store. The manager came out immediately & asked if he could help me. Since they don't sell tires, he offered to help me replace the flat tire with my spare one. He ran into a few obstacles because my latch on the back door wasn't working properly but it didn't stop him from getting another employee to help me. He immediately changed my tire so I could get my daughter from work & return to work myself. He has restored my faith in humanity! You cannot train people to have character & professionalism of this kind! Service King is fortunate to have such an employee & I would go there as well as recommend others to do the same!!

AMAZING! I hit a massive Zombie beaver and it put 3,000 worth of damages to my beautiful 2018 Kia Rio. Service king was on top of everything every step of the way! Gabriel Was in charge of my car and brought my baby back to me in an immaculate condition! Honestly when I pulled up in my rental to pick up my car, i didn’t realize I was parked next to my Kia! My insurance covered almost everything. The time it took to have my vehicle fixed was roughly 6 days ( it would have taken an additional day (for washing and detailing the inside and outside but I had an emergency )). Everyone was amazing. Love the text and email updates! THANK YOU for making my car brand new!! Words cannot describe how happy I am with the finished product. THANK YOU!

Customers come first with Service King. Our Honda CR-v had quite a bit of body damage. They did a great job even after the vehicle was repaired the warning lights came back on and they covered the cost of Hugh White Honda correcting the issue.

They repaired collision damage to my driver's side doors. They did the work quickly and on schedule, were courteous and professional, and followed up with two phone calls asking if we were satisfied with their service. What more could you ask for?

This place was amazing the service was none other! I received text messages everyday and from my service advisor Ryan. The car turned out awesome and clean I was so worried about the "referred" shop from my insurance company . Turns out this place was hands down the best customer experience I've ever hade hands down .