Aleene "Ace" Althouse - State Farm Insurance Agent

Aleene is great. She has been my agent for over 5 years. She gives me great personal attention and is really patient when I ask her to go over stuff several times. She offers insurances that she thinks might be helpful but is not pushy if I am not interested. She has also gotten me really good prices and worked hard to get me the most discounts she can. She offers free notary services to clients--which I have had to use of late, and that was beyond helpful. I highly recommend her and her friendly, knowledgeable team.

I worked with Kim, and she was super clear, responsive, organized, professional and warm. I felt in good hands. I very much appreciate that State Farm insures in the Santa Cruz mountains. I am grateful for this service.

Aside from being A Fearless Leader in the Santa Cruz and Bonny Doon Communities, Aleene also runs a star-studded A1 Insurance Co. Special shout-out to Soveida and Kim for working with me over the years to manage my multi-line auto and mutual fund account. Keeping it Local w/these Ladies = fabulous customer care.

Soveida Medina was so friendly and knowledgeable answered all my questions and made everything so easy for me in my time of need. I am so happy with the fun and friendly customer service I received.

My first time getting renter's insurance and this State Farm has made it so easy! I've gotten timely and helpful responses every time I've needed it. Wonderful customer service. They even sent me a birthday card! I will continue to do business with them.

Wow - Aleene is fabulous! I have heard her speak on insurance many times and I have learned so much from her expertise in the insurance field. Beautiful office and staff, you will feel well taken care of!

After receiving a notice from our homeowners insurance company that they were canceling our coverage because they considered our area too risky, I contacted Aileen. She was able to right the policy right away and thankfully we had no lapse in coverage. What a relief and I will never use anyone else.

Aleene and her excellent staff can answer all your insurance questions to make the maze through what you need or don't need so much easier to manage and decide on the right path to protecting areas of your life.

Aleene and her team are incredibly knowledgeable, ethical and compassionate about their clients. I appreciate having a local resource. I know this will be invaluable in the unfortunate event that I need to use my renters and/or car insurance.

Aleene is a fantastic resource! I love her genuine approach; she's helpful, resourceful and dedicated to saving her clients money. I highly recommend her!

Always courteous and professional, this agency has always been very helpful when i need something. Weather its changing or adding to my account, or simply locking my keys in the car, i know that my needs will be met here and i will not have to worry about anything.

Helpful staff!
They helped me with my home and life insurance. Would definitely recommend.

I always receive the best service at this Santa Cruz location. Agent Althouse and her staff are the most professional, knowledgeable, and fast. Thank you all!

I have been very impressed with Aleene's thorough and professional presentations and extensive knowledge. I look forward to working with her in the future!

I recommend to all my friends great friendly service. Sove is the best very reliable!

I contacted their office for insurance and they discussed with me my options and answered all my questions! Great speedy service :))

The staff all helped me get my questions answered in a speedy fashion and take care of my insurance needs and saved me money-thank you

They seem to always come through when needed. Isn't that what you want in an agent?

They were able to quickly help us with our insurance.

Aleene, devoted to her work and helping people to get the best of their insurance,.