Hertz Car Rental - Aspen Sardy Field Airport

I am not sure where those reviews on this profile comes from. My experience was amazing. Very fast check-in, friendly guy was very helpful. The car was clean, fragrant and reliable. Drop-off in LA smooth as hell. 5/5. Thanks for a great service!

I needed to rent a car for a few days for local driving. Although the pickup time was 9 AM, Joe had arrived early to prepare for the day and graciously assisted me with my rental. He explained the essential operating features of the car, and helped to adjust my reservation so that I could return the car at a later time to take advantage of the full day that I had paid for in my reservation. Joe was one of the most helpful car rental employees I have encountered. I highly recommend choosing this company when renting a car in Aspen.

I am an Aspen local and over the last few months have needed a few car rentals. I have worked with Joe, then Ashley & Brandan and most recently Chad. The team is really good and cares a lot about customer service. I always leave feeling taken care of and appreciate their work ethic, local demeanor and customer support. Thank you Aspen Hertz team.

Amanda at the Aspen Airport is an exceptional employee...Our flight was cancelled out of Aspen to Denver at Christmas time. We went to the Hertz counter during a very busy time and with a big smile and, she asked us how she could help. We told her we were waiting to see if our flight was cancelled and not sure if she could put a car on hold for us. She said absolutely! After finding out our flight was definitely cancelled, we went back to the counter to get the car. She went outside to get the car and started it for us. Amanda went Above and beyond and was so friendly and helpful..She made our experience in the Aspen airport so seamless considering our flight was cancelled .. Thank you Amanda!!!

Just wanted to give a 5 star shout out to Joe at the Hertz rental car desk in the Aspen airport. After what was probably a VERY long day of dealing with frustrated travelers trying to get into and out of Aspen, Joe was kind and understanding and the ultimate employee in terms of customer service. And this was at 9pm at night! And even though we didn’t end up needing a car after all we will always go to Hertz first (at least in Aspen) because of his great service and attitude. Thanks Joe!

My friends and I ended up having to switch our rental car which we picked up from Denver because we got a flat tire on 3/8/19; Hertz's emergency line told us to head over to Aspen's airport after Triple A switched out our tire for a donut so that Hertz could switch us into a new vehicle for free. Amanda was the only person working the counter in the middle of a huge snowstorm in March and her customer service was beyond compare! Hertz was the only window which had a line of customers by it, and from other people's conversations, it seems like it was because every other company's rentals were more expensive. Amanda was attentive to every single person in line, going so far as to pull out multiple cars at a time and keep them running so that the line would move faster and so everyone could have a warm car ready to drive off the lot! She ended up pulling two cars for us, only to find out after running back in from the storm that they had holds on them. She would immediately run back out to get another car and ended up upgrading us from a Chevy cruz to an Infinity SUV, free of charge! With so many people in line due to a bunch of flight cancellations amid a huge snow storm, Amanda handled the situation with so much poise and, again, some of the best customer service I've ever received, and I work in sales as well! My friends and I wish we had cash on us to tip her because she really did deserve it, but we were sledding prior to our flat tire and didn't really expect to need cash on us. However, we hope the google reviews help; she definitely deserves some sort of bonus for her work last night! She's an example to customer service and sales employees everywhere, and she sets an amazing standard to follow work-ethic wise. If all employees in Hertz are like her, I would never book a rental with another company!

My mother booked a car to rent. Didn’t have exactly what she had wanted, suburban, but Joe showed her several others that were available. She ended up renting a brand new Nissan Armada and absolutely loved it. We now own a nissan armada!

Mike at the Hertz counter in the Aspen airport is the probably the most friendly and professional rental car agent I have ever dealt with! He went above and beyond to help with rental! If only ALL locations had someone like him!

Had a great experience with Amy, she was super nice, very accommodating and polite when I asked her to explain some fees I didn’t understand five stars thanks Amy

I have to leave a review for John at Hertz. He went above and beyond in helping us out with a rental car while my parents were here visiting and my car was at the shop at Aspen Total Auto. He is a great guy who hooked us up with a great deal and helped get my parents back to dia without breaking the bank.
I highly recommend ABC Hertz for any Car rentals

Best service! Quick and easy return. I love Hertz Aspen, always rent with them.

Great service. Mike at the counter is very nice and knows what he is doing. He stayed extra late after they were closed to help me with my rental. Would recommend renting from this location

Great car and great service 😁

Great service. Joe took care of any issue I had. Would use their services again and recommend to others. Great prices.

Rented a car weather was horrible let me reschedule my days and saved me money. Thank you Hertz for being awesome.

I went to rent a car at hertz at the aspen airport and the supervisor amanda was very kind and very helpful I recommend this car rental ask for amanda she is very friendly and very helpful thanks amanda

Friendly service. Affordable prices. Much cheaper here than Denver!

I always have a great rental experience with Hertz at ASE.

Easiest car rental process ever!

Fast and professional service, thanks to Brendan!