Sunglass Hut

I walked in the store hoping to purchase a pair of the new Meta Ray Ban glasses and was met immediately by Rosa. She was 14/10!!! Amongst other incredible qualities I found her to be kind, welcoming, warm, willing and able to answer any questions I had and even went above and beyond to answer questions I didn’t even know I had!

She made the shopping, ordering and purchasing process as easy as it could have ever been and for that I am very very grateful.

Thank you Rosa!!!

Rosa is the absolute best when it comes to picking out the perfect sunglasses for you!! I walked in and Rosa greeted me with a friendly smile. I let her know I was looking for new sunglasses to take with me to Cabo for my upcoming wedding and she immediately had the perfect pair of Tiffany Sunglasses for me! They are elegant, beautiful and so comfortable!! I highly recommend working with Rosa for your next pair of fabulous sunglasses 😎

Forgot sunglasses on vacation and came in to get a pair; Rosa was so helpful and went above and beyond to help me find a pair I’d love. Phenomenal and friendly, thank you!

Great selection, very convenient location, super staff. I bought a pair of Oakley's and they're exactly what I wanted. Recommended!!

Jill and Rosan were incredibly helpful. They picked out great sunglasses for me and gave a full explanation of the benefits.

Very helpful sales people at this store!

great service!

I experienced great service at this location, and I just stopped by to say that.

Unfortunate costumer service.
I went in to pick up an order from Oakley sunglasses I had shipped here and was told that because I ordered it under my partners name, I wouldn’t be able to take it, even though I showed the credit card it was purchased with and my partners ID. While I was in there I asked the product name of some Oakley sunglasses and was given the totally incorrect name. Then I asked if they had replacement lenses for jawbreakers and in a truly nasty tone I was told “we don’t carry jawbreakers”. Instead of saying they didn’t carry them and would she like me to place an order for them.
Just really bad overall experience here. Not recommend.

Horrible service. I ordered a pair of glasses from the store. When I did not receive them, I called the store for assistance. They said they would call back. When I didn’t hear back I called and they said they could not help. The store said I had to call a 800 number. When I called the 800 number they said they could not help either. DO NOT BUY GLASSES FROM THIS STORE AND HAVE THEM SHIP. YOU WILL NOT GET YOUR GLASSES OR A REFUND

Absolute worst experience in Aspen thus far. Drove an hour to return a birthday present that was bought for me and didn’t suit my needs. The lady told me they had been worn, which I had only tried them on once and then placed them in their original packaging because I did not like the product. She refused to make a return for me and it had been less than 30 days. Extremely disappointed with their customer service and was absolutely unsatisfied. Do not visit this store! She did not honor their “Easy Returns” policy and suggested I go back to where I bought them in New Mexico.