Chick-fil-A

Aside from just being Chick-fil-A, this is one of the smaller retro fitted facilities which was originally intended to have a single drive lane. Well, business picked up and now it's packed from lunch rush through dinner bell. However the inside sit down dining experience is still very similar as most folks would rather take it to go. Service and staff are very polite and always game faced and ready to go. Drive, or dive, this is always a good stop

My review compares Chick-Fil-A to other area Chick-Fil-A restaurants. This location is consistently busy, so there is no getting in-and-out super quickly. The drive thru is bustling and it can be quicker to park and go inside if time is an issue.

Having said that, the drive thru moves quickly, the staff are friendly, and the food is consistently good. In other words, this location lives up to CFAs reputation for service and quality, and is very popular as a result. I find them to be slightly better than the average CFA in all categories.

Their customer service is amazing. They treat every person with respect and their food is delicious. Our platform is Christ centered and their food is great.

If there can be "atmosphere" in a Drive-thru, Chick-fil-A has it. Lots of smiling faces, apparently understanding why they need a job and how to keep it. Chick-fil-A sets themselves apart by hiring plentiful staff, instead of minimal staff. I enjoy going because, even when they are slammed, the line keeps moving, I get what I ordered, I encounter NO attitude, and when I say, "Thanks!", they say, "My pleasure!" Imagine, manners in a Drive-thru!" The World ISN'T going to Hell-in-a-handbasket!

This probably happened a long time ago but there is no longer a play area. Ordered on app for dine in at store—fast and the sauces that got left out were quickly replaced

This location has always been great. The Food is always hot and comes out quickly.

Our visit was wonderful. It was simple to order our food, and we received it just minutes after sitting down at our table.
The food was hot and delicious. When our drinks ran low, a kind gwntleman came by and asked to refill them for us.

Most times of the day, there are two long double lines. (For the drive-thru) Don't let this deter you, though. Usually, the line moves along very quickly. If it doesn't, normally it has more to do with the person ordering than the staff members. If people only knew what to order before they arrived, the line would move faster. Also, if you are reading this and like Chick-fil-A, please download their app. Not only can you decide in advance what to order BUT you can go ahead and place your order on the app. I would love to see how lightening fast the staff members can move the drive-thru line along. It can happen with your help. Please place your order on the app. When you show up to the drive thru line, the staff member will look your name up or scan the order on your app. Viola! Move pass go & collect your order.

DRIVE THROUGHT: VERY FAST AND EFFICIENT, WE SAW A LONG LINE AND ALMOST DISMAY, BUT DECIDED TO GO FOR IT, BUT IN 5 MINUTES WE WERE OUT WITH OUR FOOD!!!Employees were taking our orders soon we were in line and charging our cards, by the time we reach half way our order was ready, not wait at all, All it took was the 5 or less minutes to turn around and get out to the road, we were very happy!!!

Some of the new staff don't live up to the friendliness they're known for. Courtesy used to be a huge priority. Now, it appears not so much, but I continue to support for breakfast, lunch, and dinner. #Addicted

While the food isn't something new or different, it's done nearly flawlessly, and supposedly Chick-fil-A has great service which is... true! Service is fast, employees are super friendly. Both dine in and take out are great. The atmosphere is nice, and the inside feels cozy. I've been here countless times, and I can't recall my order being messed up beyond maybe forgetting to remove pickles once, at all. The menu items I feel, which this is obviously subjective, but are all hits, and no misses. There's no inconsistency, and in my opinion, anything you get will be good.

Wish I could give more stars for their precision service. It's impeccable! As a patron "it's our pleasure to visit"

When I tell you this is the nicest and most accurate Chick-fil-A I’ve ever been to I mean it. My food is always perfect, smoking hot and delicious. The customs service is absolutely stellar here and it’s always a pleasant visit when I come!

I absolutely love chicken fil a, there atmosphere and vibes are sooo inviting 😍

Best Chick-Fil- A in this RVA.
The staff were so nice and very warm with a smile.
Store is super clean and plenty of tables. You will not be disappointed.Everything is absolutely amazing here.

Everything is absolutely amazing here. Service with a smile. It is my pleasure to indulge in breakfast|lunch|dinner|snacks. We love CFA.

There's customer service should be the blue print for fast food chains A1

Drive thru was great with GS cookies at the entrance

Awesome!! Three lanes thru drive thru with construction going on right by. They run like a well oiled MACHINE!! I was very impressed.

Didn't have to wait long. Great customer service as always!