Medi Home Care

We got a wheelchair from here but it was too wide to go through the bedroom door so I called them the next morning to see if we could exchange it for a more narrow one and they said yes. They came right out and exchanged them with no problems at all!

On another occasion we got a hospital bed. The man delivered it and set it up for us then explained exactly how it worked even if the power went out.

Today I called about an oxygen cylinder bag to go on the wheelchair. The lady was incredibly helpful and kind. When I got there she opened the door and handed it to me! She was so friendly!

Staff was very friendly

I would give this company a big fat ZERO if I could. A hospital bed was ordered from them for my very ill, elderly husband. So at 8:30, on 2/2/24, the delivery driver calls me and said he was on his way, would be here in 20 to 30 minutes, and to make room for the bed. We got the room ready, which meant my ill husband had to sit in a not ideal place. 2 1/2 hours later they show up with the bed. I had tried calling the driver during this wait, he didn't answer the phone or call me back. The office in Elizabeth City was of no help either with a possible deliver time. My husband is now in the ICU because, in part, I believe from not being able to lay down for 2 1/2 hours yesterday. It totally exhausted him ..... I would not recommend this company to anyone! It is too bad Elizabeth City doesn't have more choices.

If it were possible to rate this organization with less than one percent, they have earned it with their customer service rudeness towards clients. Close this place down and let the employees hit the street walking.
Stay away at all costs. Your life deserves better than what they deliver. The next time employees are rude to my husband, y’all can talk to me cause I talk back Donnie.

This company does not deserve any stars because they do not care about their patients or doing their job. People needing their services are in desperate situations and they show absolutely no compassion what so ever! It is ridiculous to take so long to deliver medical equipment that is urgently needed. I do not trust these people and they only care about getting your credit card number and then they act like they don't know who you are? I Don't know who to recommend but I know it's not this company! Very disappointed! Prayers to all who need services from companies like this that don't deserved to be in business! It's all about the insurance and the copay! I get it but I would at least like to think that I am a valued customer! They don't value your business that's for sure!

Can't give them a zero but can tell you to stay as far away from doing ANY medical supply business possible. They will not return phone calls, they have an Nags Head office as well that is absolutely NO help. Had heard terrible things about the only other medical supply delivery service so originally went with this company - I'm out, done, finished, dealt with them for the last time. I can use my regular physician and the company that Medi Home Care orders from and get them OUT of my life! What a terrible company to work with!

I have a sleep disorder and the specialist recommended them. Supplied my equipment and a supply schedule November 2017 and told to expect my supplies as scheduled on a monthly basis. I called in January to get my first monthly supplies. Called again in April for my next monthly supplies and and was told they would look into why I haven't received them. And I'm still waiting for those supplies.

This company has bad business. I don’t understand why you need a credit card in file when you gave them your insurance information. The question is are they trying to get paid twice. From the person and the insurance company??? What about the older people that don’t have credit cards what are they suppose to do??? This company need to be shut down because all they trying to do is scam people.

Horrible, Horrible, Horrible!!! Do not use them, the person I spoke with was very rude and have absolutely no customer service skills.

Rude, unhelpful, very uninterested in a patients need for a wheelchair. If there was another option in our area we would have gone some place else. HORRIBLE customer relations and the lady I spoke to was beyond inept.

No help at all !!!! Don’t recommend them!!

Stay away!!I was told one price... but charged twice the amount. Hateful people! Just keep telling you that you're wrong, even after I had blue cross call them

I have called several occasions and getting someone to call back is like pulling teeth.. after they get your money then they don't care ...

This place shouldn't even be running! I have had so many issues since the first day I have been going there! Absolutely awful service!