Empire Today

To give context to our appreciation of Empire's attentiveness & timeliness: The morning after hosting Thanksgiving dinner, we demolished 2.5 walls in the living room, and the flooring in both the living room and adjoining kitchen, along with stairs & a hallway. Goal was to be functioning well enough to host our usual Christmas events.
Having a flooring company visit In Home appealed to me, as the options & challenge of coordinating colors in two different rooms, let alone transitions to other areas was giving me a headache. 😛 Andres & Ben (Sales & Install Manager) took charge of our flooring project. We made a laminate floor selection (with a backup choice), and set an install date. We had the opportunity to review a few planks of our first choice in different locations, and different lighting, an ultimately went with our second choice, which gave us to increase light we were after, well it worked best with the transitions to other areas.
We were simultaneously coordinating new sheetrock, electrical, fireplace insert, cabinets, trim and painting, and ideally, the new floors would go down at the perfect point.
Ben, Andres & the install crew couldn't have been more accommodating. They kept in touch, answered questions & came up with solutions as we discovered a couple of additional needs (like trim in front of the new floor level fireplace insert.) We live in a 60-year-old home, with plenty of squeaks from the original hardwood flooring, and they did an awesome job in burying what we couldn't fix was screws, lol. Even the annoying low spot where our kitchen table sits was fixed so the chairs don't rock, haha.
We did most of the demo, but what remained (removal of the pool nose on the steps, and leveling, along with the installation of the stairs, floors & trim pieces) was accomplished in two days! 😁 A quick follow-up visit provided a custom cut piece from Ben for the fireplace trim.
The floors are still very new, but I have confidence and I could work out any issues, should they arise. After a breather from this project, we are considering extending project into one or two upstairs rooms! Thanks again, Andres & Ben & crew. We love the floors, and you helped de-stress the holiday schedule a ton!

Been working with Andres. He quoted me floors for my kitchen and living room and carpet for two bedrooms in main floor. He was very professional and very likable young man. He recommended a specific floor since I have dogs and waterproof for the kitchen. Pricing was very reasonable and I was shocked with how fast they were able to come install. Very happy with my experience. Will reach out to Andres and Empire in the future to replace my carpet in the basement.

We decided to try empire since we have a hard time choosing a color at the store. I made appt. on line. Patrick the sales rep was very well informed with the procedure from start to finish. We picked a color in the room to be installed. The installation went well. There was a mix up with a a floor transition not being on the work order. Bryan the supervisor showed up the next day and brought some out. The installer showed up in a few days and it was fixed. We are very happy with the service and our new carpet looks great.

Had a great experience with them, especially the sales rep Andres. He was always making sure that we knew we would be taken care of and he delivered. Our floor was installed within 1 day and a half and it looks amazing!! Great company to work with and fast! Would definitely recommend!

Have to give these guys 10/5 stars. They were very prompt with communication, design choices, having someone come over to take measurements and did an amazing job on my kitchen. We had a small issue come up with the tile but even with that, they made good on their end and I couldn’t be more satisfied. Thank you, Empire today! Hope to call on you again in the future!

Great company! Andres was fantastic to work with! He was very communicative and upfront without giving us the runaround. He was very knowledgeable and gave us all our options and let us choose what we wanted without trying to upsell us. Andres did an amazing, quick job. We love our new floors! Thank you, Andres!

We had Andres do our carpet at our at home, and he did an outstanding job. Me an my wife love stepping into our new comfortable carpet! I will be using his service again for any future projects!

We were looking to get our basement floors done and Andres came over to talk with us. He was great to work with, very professional and listened to what we wanted and offered options within our budget. He wasn’t pushy and we never felt like he was trying to get a sell out of us. We are looking forward to keep working with him and Empire Today.

It was a great experience working with Empire Today. From the sales agent to the installer it was a great experience and I love my new tile. Any issues that I had were quickly and professionally resolved to my satisfaction. I would highly recommend anyone looking for new flooring to check them out. I will definitely use them again if I need flooring in the future.

Dorothy is amazing 👏 she not only make my experience easy, she made it friendly and exciting. I can't wait to get my new carpet 🤗 thank you and my love to Dorothy!

Empire was great. Made everything quick and easy and they install my carpet 2 days after I got the quote!

Patrick and Brian were great. They took their time explaining the different kinds of carpet, etc. They also did great working with my budget!

Empire Flooring has been an absolute pleasure to work with! I can and will recommend them without any hesitation. This is the best flooring repair crew in the Salt Lake Valley.

A month or so ago we had a pipe leak all over our laminate flooring and damage some of the underlayment. It was bad, real bad. I don’t know the first thing about flooring, so after some research, we came across Empire. Eh, we thought, let’s give it a shot.

Our shot was well rewarded, several times over. During the consultation, Michael gave us several options and wasn’t pushy in the slightest. He made suggestions, showed us simulated pictures of our floor with each kind, and when it came time to make a decision, guided us every step of the way, no muss, no fuss. They even worked with us when we had to call our insurance!

Install was a one day breeze. Some of the wood from our floor was removed (insurance needed it for some reason?? It wasn’t Empire, tho), and after a short talk, they came up with a great solution for leveling the floor in that area. The gentlemen were courteous and quick in their work, and were very patient with me when I asked them questions.

Empire has very fair pricing. They saved us a lot of money… I’m talking like 20, 25 percent compared to other guys. No joke. Not every experience will be the same, but Empire gave us solid numbers, not squishy ‘well maybeee’ prices. We knew we were getting the best possible deal for us. Also, when it came time to settle the bill, they worked out a payment plan that worked for us (shout out to Chad A and his infinite patience!).

Best of all, these guys are local and DO THEIR OWN WORK! No contractors or subcontractors, which means no price markups, full accountability, and direct communication with the company. That’s extremely rare, and it shows in their work.

From top to bottom, Empire has just been exemplary. Everyone Ive met and worked with at this company has been outstanding, from sales to installation to billing. Listen, if you’re browsing reviews for their company, let this review be your sign!

Empire is the one you want for flooring.

Patrick was very knowledgeable & professional. He showed us several different options & he was very willing to show us as many as we needed until we were happy with what we found.

I feel bad I forgot his name, but the guy that came was very nonjudgmental of my messy house. He was sweet and positive and was very professional. The only reason I’m not doing any floors was that I did the math on the monthly cost after he left and it just didn’t seem to fit my budget unfortunately

Sales rep was really professional. Pricing was outstanding. Thank you. Look forward to our new carpets

We had Saul and Alex come and install carpet today. They were friendly and extremely helpful. Fastest carpet installation I've ever experienced. The carpet is a great quality, and the price was definitely right! This is a case we got far more than we paid for!

Excellent Service and PR. Prompt with Zero hassles. 100% impressive up to date Computer generated floor pictures. As this makes decisions on flooring easy. Consultant personable and efficient. Fair pricing for great product.
Highly recommend Empire!

Empire was amazing. Worked with Mike he came out got me a bid and it was under the price I was expecting. Then to my surprise they had it scheduled to install the next day! I forgot the installers name but he was great, friendly and did amazing work. I am missing one piece because it was coming in on a truck during our bad weather strom but Michelle has stayed in contact with me for updates. Can't wait to get a quote for my upstairs carpets. Thanks empire!!

The carpet is beautiful and was installed quickly and correctly. Your installers arrived when they said they would, they cleared out the scraps from the installation and didn't leave until I had inspected their work. Can't ask for more than that!