Citizens Bank of West Virginia

I HIGHLY recommend working with Frank Hinzman & Brittany Wamsley with Citizens Bank of WV for any commercial real estate deal you’re seeking financing on. They’re responsive, educated, and know how to run a smooth transaction. A++++

Amazing experience with the bank and the staff.

Ran by Extremely Helpful, honest, and professional bankers. Straight to the point.
Brittany Wamsley and Frank Hinzman really know what they are doing!

I've banked with 2 of Elkins' large banks and Citizens is by far the best - their staff is friendly and prompt and their online banking is always working without glitches. Its an all around professional bank and you can tell that customer service is valued. They are the best in town.

I have been with Citizens Bank for years and they have always been helpful and kind.

Thanku to this bank u guys financed my husband on a brand new car 2019 and we love it...
Thanku so much

Very friendly and nice to talk to

Friendly, helpful staff

I don’t like this bank. I have a car loan with them and it got total loss because of deer collision this Jan 2024. My insurance paid 98% of the car loan amount. Since I have Gap insurance I was waiting for them to release my claims. It took a long time for Gap to release my check and it’s on their way to this bank for payment . This bank wasn’t patient enough to wait for the full payment of my loan , for the gap to pay for it. I talked to them about it that I’m waiting for my gap claims to be released. The lady in charged of the car loan went , it is my responsibility to pay it off and just wait for the release of my claims because it will affect my credit scores. I went I don’t care of my credit scores, the car isn’t under my care anymore . I told her I’m waiting for my gap insurance to be released. And after that conversation my credit score was down for -77. I advised that don’t get loan from this bank. It sucks, they will ruin your credit scores when they don’t get their money right away. I didn’t have that kind of treatment from Wells Fargo and Santander even I informed them about the situation. They gave me grace period to wait for the Gap claims due that it wasn’t my fault that my gap claims check wasn’t release right away to pay the loan in full. Now the gap check is now on the way to them and they ruined my credit scores. Whatever! Don’t go to this bank because that lady in charge is a****hle