McGrath Chrysler Jeep Dodge Ram

I want to start my review by saying that I had an excellent experience here. The people I worked with were Nicole E. And Jordan L. I want to say that I'm writing this review on my own. I wasn't given anything for it or asked to. I just feel everyone did so great that I want others to know. Anyways Nikki did wonderful all around! We talked on the phone before I even met her in person. I went over what vehicle I had and that I wanted to trade it in. We then discussed what I wanted in a different vehicle. I had a 2017 Jeep Cherokee that I liked but it didn't have android auto and my interest was at 21.7% and I didn't like my monthly payment and felt I should have something newer with more features as I was paying like $540 a month for it.
Long story short... Nikki listened to me. She got me in a newer vehicle that has android auto, lower interest and less miles. It does of course cost a little more but I'm okay with that considering it has more features and is something I like more. Not only that but it also has blind spot monitoring and also park assist.. so that when I'm backing up if I'm about to hit something it'll beep. It can even brake so you don't hit something while backing up! Not that that's ever been an issue for me but it's awesome to have and may come in handy someday. It also has a motorized rear hatch!
From start to finish Nikki was the perfect level of professional and friendly. She did great with answering all of my questions, treating me like a person. She helped make it not only a seamless experience but she made it fun and informative. After I was done with paperwork and ready to drive the new jeep away she had my trade in and my new one parked side by side so that it would be easier to move my belongings from one to the other. Not only that.. but she even helped! It was very thoughtful and kind of her and I've never had another dealership do that. So if you're looking for someone that's going to listen to you that's great at answering questions and goes above and beyond then I recommend her and this dealership.
I also worked with Jordan which did excellent with explaining what options were available such as rustproofing, gap, etc. We went over what I felt I did and didn't want and what I could and couldn't afford. Usually I really dislike the paperwork part of the process at dealerships because other ones make me feel pressured to get stuff I don't really need. Jordan didn't do that though. He explained what was available, the cost and the details of the available options and I was able to make my own decisions after I asked all my questions. It was nice to just be able to ask questions and then not be pressured for once like at other dealerships. I also met a new person named Zach that tagged along for the paperwork process as he's new. He was also very nice and I wish him the best with his career!

So for those that read my full review here's a quick recap: I had a vehicle from a different dealership that I liked but it was a high interest rate and it didn't have some features that I wanted, the miles were at 130K and I didn't want to wait forever to trade it in. I worked with the amazing people I mentioned earlier and ended up in a different Jeep that's newer, has less miles, more features and a better interest rate.

I also have some advice since I've bought a few vehicles over the years and been to my fair share of dealerships: No matter where you go it's important you feel respected, that your questions are being answered and that the salespeople are listening to your needs. Learn things while you're there.. it's important to know your credit score, your interest rate, what your monthly payment will be, what your loan term will be, who your lender will be if you're making payments and not buying outright, etc.
I suggest people give this place the opportunity to give them as good as an experience that I have had and I look forward to being here again when it's time! Picture is of the Jeep I got!

My wife and I had a wonderful visit today to look at a specific Durango and ended up buying it on the spot. No pressure during the sales process, no arm twisting on the upsell during financing... just friendly service with a "feels like family" approach.

Jared and Bryce, thanks for helping us through this process and surprising us with a wonderful new Durango!

After totaling my vehicle, I was completely dreading the process of searching for a new car. The staff at this location made this experience absolutely stress free. We worked with Matthew T and Bryce C, and I can't say enough good things about their professionalism. I never felt pressured to make a decision, it truly felt like they were looking out for my best interest. Thank you gentlemen getting me into a truck that met and exceeded my requirements.

We stopped in McGrath looking for my daughter’s first car. Our sales gal, Nikki E. was fabulous to work with! She went above and beyond (including coming in on her day off) to get us the perfect car for our daughter. There was zero pressure from Nikki and we loved that she took the time to ask our daughter about her vehicle preferences and “must haves” while being realistic about her budget. We would absolutely recommend working with Nikki @ McGrath and will do so for all our car needs in the future :)

If you're looking for a new or used car look no further. These people have you covered!! I've been buying cars for over 35 years and we bought a used car from them this summer. Long gone are the dealerships that fill up your new purchase with gas and treat you like your business matters. Well look no further! From the beginning they were helpful and a pleasure to deal with, no lowball offer on our trade. Andrew went out of his way to send videos of the vehicle before I even came in and when I arrived the following day he was off work but no worries Dylan and Brody had it covered for him. All the staff was pleasant and professional!! I don't leave a lot of reviews but these people earned it so stop in and see them I'm sure you'll be glad you did. Thanks again for such a good experience!!!

Bryce Cardis was wonderful to work with. He assisted us in finding a safe and reliable car for our college daughter. He approach was compassionate and not pressured. We typically do not purchase from dealers but this was a great experience. Highly recommend him and McGrath!

Purchased my second vehicle from McGrath Jeep Dodge, have had great service both times! My salesmen Matt T. Was quick to get ahold of me about the car I was inquiring about and helped make it a fast process in purchasing my dream car

The staff were knowledgeable, professional and VERY low pressure. I had done a lot of research and they listened and respected my questions. The final deal was agreeable to all and quickly put together. I’m not crazy about buying cars, but I would definitely do it here again.

Purchased a used 2018 Subaru Crosstrek;
By far the best experience I've had buying a vehicle. Matt was super fun to work with, he was very informative and went above and beyond to make sure I got the best deal. Buying a vehicle is always stressful and everyone at this location made it a fun experience (which is how it should be).
This is the first location I will visit whenever I buy vehicles in the future and Matt would absolutely be the first choice of people I would want to work with.
The Subaru drives like a dream and I'm over the moon with my purchase!!

Trey was very personable and professional this was greatly appreciated due to the fact this was mostly an internet/out of state transaction. Trey worked with us and helped my wife return a rental car and go over the finer points of our new Jeep. Jordan was also very professional and knowledgeable regarding how to complete financing of the Jeep with me in California and my wife in Iowa. Thanks to both gentlemen and hoping the rest of our relocation to Iowa goes this smooth.

Gary made the long hours in the building more than worth it, going above and beyond to get me in a vehicle that is not only what I wanted, but will be safe for my family for years to come.
Mcgrath and Gary made me feel like they would do anything to earn a relationship with my family and I. MORE THAN A SALE.
I would recommend them to anyone. Thank you so much for the wonderful experience.

I loved the experience! The guys I worked with did everything they possibly could to get me the best deal possible. Thanks again I love my new truck

I am truly at a loss for words when it comes to expressing my gratitude for the exceptional services provided by McGarth. From the moment I reached out to them all the way from Virginia, I was connected with Mr. Gary who went above and beyond to provide me with detailed and realistic information about the car I was interested in. Not only did he provide me with videos and pictures, but he also preemptively answered 18 out of the 20 questions I had, demonstrating an incredible level of attentiveness. To my surprise and delight, McGarth even arranged to pick me up from the airport upon my arrival. Within just one hour, all the necessary paperwork was completed, and I was handed the keys to a car that had been fully serviced and had a full tank of gas. I cannot stress enough how highly I recommend dealing with this dealership. McGarth's impeccable service sets them apart from the rest.

I always receive wonderful service from friendly people. I love the personalized videos they send that I can then forward on to my partner. They are also so friendly to my therapy dog who is always with me.

I had an exceptional experience working with Drew O. and Cal F. at McGrath and couldn't be happier with my purchase! From start to finish, the entire process was seamless and enjoyable.

First and foremost, Drew and Cal were incredibly knowledgeable and patient while I took my time to weigh my options. They took the time to listen to my preferences and needs, and then guided me through the available options without any pressure. Their expertise and genuine willingness to help made me feel confident in my decision.

I had a pretty good idea of what I was looking for, but they went above and beyond to help me find exactly what I needed. The team works so well together here, and not a single question I had went unanswered.

It was a pleasure working with these guys and I would highly recommend them to any of my friends or family looking to get a good deal on a new ride.

I recently bought a Jeep Wagoneer from McGrath Chrysler Jeep.
Had a wonderful experience. Got a fair price for the vehicle and received excellent service. My sales consultant Jared Rogers was very knowledgeable and helpful. We were able to complete the entire paperwork and buying process within an hour. I am impressed with the professionalism and efficiency of the entire staff at the dealership.

Ken Hill, my salesman, at McGrath is the best -- listened to what I wanted in my car and showed me great choices. He made the entire experience productive and fun. I recommend Ken and McGrath's frequently to family and friends.

I have always been leary of mcgrath but they have a great selection of cars so I gave them a try and it was a great experience. My salesman Matt was able to get me the number I wanted for the car I was trading in and I got the truck I was looking for. I would definitely come here again in the future!

First off let me say our sales person Ben was phenomenal. We have bought many cars but I have never had a more relaxed, helpful car salesman like we did with Ben.

Full time RV’er, brought our truck in for service due to a noise it started to make, find out the rear differential is basically toast. We had planned to buy a new truck come January so instead of paying for service we just bought a new truck! So glad we were here in Iowa where they actually had a good selection of vehicles, back in Washington state we don’t have trucks readily available like they do here in Iowa. Plus the customer service we received the entire time we were there was top notch.

10/10 recommend this dealership for service and buying.

Stephen Nicholson in service is an asset to this company! He was able to fix our vehicle when no one else could and we are extremely grateful. 10/10 service experience.